Sales and Community Management Officer Job Opportunities – Alliance Française de Kampala

Job Title:    Sales and Community Management Officer

Organisation: Alliance Française de Kampala

Duty Station:  Kampala, Uganda


About US:

Alliance française Kampala is the main French language center in Uganda. It offers a wide range courses, from standard to personalized. The Alliance française Kampala encourages and favours vibrant relations and close ties between Ugandan people and French language and culture.


Key Duties and Responsibilities:  Under the responsibility of the Management of Alliance Française de Kampala, the sales and community management officer will perform the following functions:


  • Welcoming visitors, potential clients
  • Giving information on courses, fees, timings, exams and certifications
  • Managing students’ enrolments to courses
  • Taking memberships
  • Answering queries on the phone and on mail
  • Giving information on Alliance Française de Kampala’s cultural activities
  • Preparation for each new term
  • Creation & development of students’ database on the AF software (entering student data/ contact details etc.)

Community manager:

  • Collaborate with the Communication Officer in charge of the production of on-line and off-line advertising materials, including leaflets, posters, flyers, Lien Magazine, e-newsletters
  • Drive sales and new memberships through the social platforms
  • Participate in brainstorming to refine the social media strategy for the organization ensuring it aligns with the organization’s brand.
  • Participate in the effort to maximise followers’ social media platforms such as Facebook, Twitter, LinkedIn and Pinterest.
  • Help with linking our social media and monthly newsletter.
  • Respond to customer comments both positive and negative on social media.
  • Help planning and preparing content across all platforms and maintaining the content calendar ensuring social media content is regular, relevant and engaging.

Qualifications, Skills and Experience:

  • The applicant must hold a Bachelor’s degree in sales and marketing, or at least 2 years of sales or marketing experience
  • Excellent communication and presentation skills (verbal & writing)
  • Good team player
  • Proficiency with MS Office Word, Excel, and PowerPoint and ICT
  • Rigorous, autonomous and result-orientated
  • Synthesizing and reporting skills
  • Language: Excellent command of English (written and oral), knowledge of French is a plus. If no knowledge of French, the person will be asked to learn it and be given access to French classes at the AFK. It will be required that the person passes one level per year up to B2 level.


How to Apply:

All suitably qualified candidates should email their application and updated CV to Patrice G./ and Magaly L. / with the subject title as CM OFFICER.


Deadline: 29th October 2021


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