Senior Manager Functional Oracle Cloud ERP Employment Opportunity – Tugende

Job Title:    Senior Manager Functional Oracle Cloud ERP

Organisation: Tugende

Duty Station:  Kampala, Uganda

Reports to: Chief Operations Officer


About Tugende:

Tugende uses asset finance, technology, and a customer-centric model to help informal sector entrepreneurs dramatically increase their economic trajectory. Tugende’s core asset finance packages include medical and life insurance, training, safety equipment and digital credit profiles in addition to affordable asset financing for SMEs. By helping clients grow economically and build digital track records of responsibility, we are creating a long-term ecosystem for MSMEs to grow and thrive. Tugende has financed 52,000+ productive asset leases valued at over USD 35 million. The company has 800+ employees serving clients across 23 branches in Uganda and 5 in Kenya.


Job Summary:  Reporting to the COO, we are searching for experienced, inspirational and versatile leaders to dramatically enhance Tugende’s growth across existing and new markets. As this is a leadership position, the ideal candidate will need to quickly connect with and earn the trust of the COO, other employees and external stakeholders, and be able to manage both teams and challenging individually driven projects.Working closely with the COO and senior management, this individual will spearhead and own end-to-end new initiatives & projects, coach teams, develop  internal talent and drive increased efficiencies. This is an excellent opportunity to harness talents and skills towards the acceleration of growth for one of the leading social impact- focused scale-ups in East Africa


Key Duties and Responsibilities:

ERP – Project Support and Management

  • Participate and support the designing and roll-out of the ERP project
  • Manage and coordinate stakeholder engagements programs with the 3rd
  • party vendors such as trainings, User Testing
  • Conducting project review and creating detailed reports for executive staff using risk mitigation plans
  • Overseeing all incoming and outgoing project documentation
  • Optimizing and improving processes and the overall approach where necessary to still ensure projects timelines are met
  • Managing large and diverse teams involved in the ERP implementation process

Information Security Management

  • Analyze existing security systems and make recommendations for changes or improvements
  • Prepare reports and action plans in the event that a security breach does occur
  • Organize and conduct tests and “ethical hacks” of the existing security architecture
  • Monitor the network and provide early warning of abnormalities or problems
  • Upgrade systems regularly to remain competitive in the field of security
  • Communicate the system status and keep users informed of downtime or changes to the system
  • Keep technical knowledge current through continuing education
  • Provide system updates and write code fixes

Qualifications, Skills and Experience:

Qualification and Experience:

  • MBA or equivalent degree – ideally from a well-respected institution.
  • ERP certification, such as SAP ERP Business Process Integration or Oracle’s SaaS ERP.
  • A minimum of five years of experience as an ERP consultant in a similar industry.
  • Proven project management experience with large cross-functional and virtual teams with high visibility deliverables.
  • Substantial experience in both developed markets (e.g. North America, Europe) and frontier markets (ideally Sub-Saharan Africa) is critical.
  • Experience in leading diverse teams and achieving stellar targets.

Preferred skills, knowledge & abilities

  • Exceptional interpersonal, collaboration, and communication skills.
  • Strategic mindset: A natural problem solver both analytical and structured in their thinking. Deeply understand business operations and can synthesize information to recommend a plan of action, process change and systems improvement.
  • Ability to get things done: Results-driven and the ability to meet adversity with tenacity. A master organizer and with the ability to anticipate needs before they arise..
  • Excellent Microsoft 365 and G Suite skills are essential
  • Exceptional time management skills and good judgement in applying the Eisenhower matrix.
  • Action-oriented with the ability to drive decisions and develop results of high impact.
  • Leadership Traits: Self-aware and perceptive, positive, empathetic, flexible, and curious with the ability to keep track of every key project and connecting the dots. Confident and humble enough to work behind the scenes

Key Competencies

  • Hold values similar to our own: Adopt and champion the values that Tugende stands for: Integrity, Empathy, Teamwork, Solutions-Oriented and Always growing.
  • Confidentiality: Able to handle sensitive information professionally and confidentially.
  • Positive Attitude: The main mindset of “getting things done” and finding satisfaction in developing sustainable long-term solutions at all times.
  • Flexible and resilient: Willingness to travel, flexible in schedule and work hours, seek direct feedback and see every challenge as an opportunity to grow.


What will you gain?

  • Career Trajectory: This is a role that gives you the opportunity to work with different professionals across the company’s different departments and countries of operation. This role provides you on-going learning in a fast-paced business environment and technology and the role holder can grow into the role of Country Chief Project Manager/ Coordinator.
  • Meaningful Work: Tugende’s work gives entrepreneurs the opportunity to earn a better living for themselves and their families. We are changing East Africa’s asset-finance industry by building a sustainable business that ignites financial inclusion and development. Join this movement!
  • Great Team: Tugende has a smart, fun, and growing team of ~700 employees. We take our work seriously, but love to joke and have fun. We regularly have fully-paid,
  • voluntary team outings, as well as fun parties for our customers. Our headquarters are in Kampala, Uganda and we are rapidly expanding in East Africa.
  • Hours and compensation: This position is for an ambitious, full-time employee who will take on additional responsibilities and projects as they arise. Tugende offers competitive salaries and benefits that reflect a person’s contributions to the company’s mission and growth.


More About Tugende

Tugende means “let’s go” in Luganda and signifies the company’s mission and what you say on the back of a motorcycle taxi. Tugende has been recognized as a 2012 Unreasonable Fellow, 2014 Echoing Green Global Fellow, 2016 GSBI Fellow, and received the MIT Zambezi prize in 2015 as one of the top 3 financial inclusion start-ups in Africa. We have appeared in The Guardian, BBC, Economist, and elsewhere. 2021 Inclusive Fintech50! Award WInner (, the lendahand blog ( and Reuters video (


How to Apply:

All interested candidates who meet the above requirements should submit their applications electronically through our online application system.


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