Learning and Documentation Officer US Non-profit Jobs – Mercy Corps

 Job Title:    Learning and Documentation

Organisation: Mercy

Duty Station: 

Reports to: PPR
Team Leader


About US:

Mercy Corps is a
leading global organization powered by the belief that a better world is
possible. In conflict, in disaster, in hardship, in more than 40 countries
around the world, we partner to put bold solutions into action — helping people
triumph over adversity and build stronger communities from within. Now, and for
the future.


About USAID EKISIL Project:

USAID funded
Securing Peace and Promoting Prosperity in Karamoja (EKISIL) which Mercycorps
and Partners- Riamiriam Civil Society Network, DADO and AWOTID  have been implementing since November 15 2017
to April 15, 2021.  We anticipate a  two (2) year extension for this program from
April 2021 – April 2023.  EKISIL is a
Conflict Mitigation and Management Project that uses people-to-people approach
(P2P) that brings groups together across divisions to address underlying
social, economic, ecological, and governance issues at risk of fueling conflict
in Karamoja region. This is achieved through three interlinked objectives that
address root causes of inter-ethnic conflict and promote reconciliation,
empower local capacities to prevent and manage conflicts, and address emerging
conflicts related to land.


Job Summary:  The Learning and Documentation Officer (LDO)
will work closely with the Senior Partnership and Monitoring and Evaluation
Manager to track the analysis and learning of the EKISIL  activities. S/he  will help create tracking tools to ensure
team members and community members are reaching 
their goals. S/he will work with teams to document case studies, success
stories by engaging with various  program
participants across the operational districts in Karamoja. Support the
monitoring and evaluation sector in data management, analysis and dissemination
of the learnings of the program.


Key Duties and Responsibilities: 

Monitoring and

  • Develop tools to simplify data gathering and reporting and ensure
    teams gather and report necessary data
  • Support program staff in monitoring and evaluating the progress and
    impact of work including setting and measuring benchmarks along results
  • Manage program data; including information that is collected by
    programs, this will include database support and design.
  • Development and maintain a central database to track all
    PMP-required project information, and provide to the program manager, on
  • Prepare data analyses to be used in monthly program strategic
    reviews, annual reports, and a other evaluations.
  • Disseminate research learnings and recommendations to team members,
    beneficiaries and other relevant audiences.
  • Perform spot checks on the team’s data collected and reports each
  • Lead in documenting the programme success stories and case studies
  • Keenly analyze and share data and information for effective decision
  • Coordinate program/project lessons learnt and develop key actions of
  • Participate in conducting research activities on specific subjects
    critical to team success and recommend hiring of external support where

Capacity building

  • Facilitate capacity building of staff stakeholders and beneficiaries
    on assessment, monitoring and evaluation
  • Carry out a one-to-one for project staff on how to use developed
    data collection tools
  • Assist program staff develop monitoring and evaluation tools

Communication and

  • Contribute data, analysis and write-ups to regular organizational
    publications and reports;
  • Conduct capacity building for the Partners on report writing and
  • Support the partners to develop the communication and Institutional

Finance & Compliance

  • Ensure compliance with donor and Mercy Corps regulations related to
    peace and conflict programming.


  • Ensure compliance with security procedures and policies as
    determined by country leadership.
  • Proactively ensure that team members operate in a secure environment
    and are aware of policies.


  • As part of our commitment to organizational learning and in support
    of our understanding that learning organizations are more effective,
    efficient and relevant to the communities they serve, we expect all team
    members to commit 5% of their time to learning activities that benefit
    Mercy Corps as well as themselves.

Accountability to

  • Mercy Corps team members are expected to support all efforts toward
    accountability, specifically to our beneficiaries and to international
    standards guiding international relief and development work, while
    actively engaging beneficiary communities as equal partners in the design,
    monitoring and evaluation of our field projects.


Qualifications, Skills and Experience:

  • The ideal candidate for the Mercy Corps Learning  and Documentation Officer job
    opportunity should hold a Bachelor’s degree in Mass Communication,
    Journalism, M&E and Data Management, social science or related field.
  • At least three years’ experience in a similar role of Learning and
    Documentation in recognized Organizations.
  • Good understanding and skills at data management.
  • Strong computer literacy with a full knowledge of MS Office
  • Strong knowledge of mobile data collection tools and best practices.
    Experience with case management systems preferred.
  • Demonstrated attention to detail, ability to follow procedures, meet
    deadlines and work independently and cooperatively with team members.
  • Strong team coordination, listening, and consensus building skills.
  • Fluent in both spoken and written English. Knowledge of N’Karamojong
    will be an added advantage.
  • Able to drive a motorbike safely, valid license. Preferred but not
  • The successful Learning and Documentation Officer will combine
    exceptional Communication and information sharing management skills and
    experience in data management, development of learning tools, agenda and
    case studies and success stories.
  • S/he will have an ability to think creatively about operationalizing
    and improving the M&E and documentation of the program.
  • S/he will have proven experience with cross-cultural team and
    capacity building, individual staff development and strong mentoring
  • Multi-tasking, prioritizing, problem solving and simultaneous
    attention to detail as well as strategic vision are essential.
  • The most successful Mercy Corps staff members have a strong
    commitment to teamwork and accountability, thrive in evolving and changing
    environments and make effective written and verbal communication a
    priority in all situations.
  • A good sense of humor and the ability to learn from mistakes also
    goes a long way!


How to Apply:

All candidates who
wish to join Mercy Corps in this capacity should apply online at the link below.




Deadline: 5th April 2021


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