Call Center Nurse Jobs – Old Mutual


Job Title:    Call Center Nurse

Organisation: Old Mutual

Duty Station:  Kampala,


About US:

Old Mutual is a
premium African financial services organisation that offers a broad spectrum of
financial solutions to retail and corporate customers across key market
segments in 14 countries. The lines of business include Life and Savings,
Property and Casualty, Asset Management and Banking and Lending. We are rooted
in our purpose of Championing Mutually Positive Futures Every Day and believe
that a great customer experience is anchored in a great employee experience.


Key Duties and Responsibilities:  

resolve customer queries over the phone and offer solutions to the customers in
a timely manner

Pre-authorization of scheduled and non-scheduled admissions within the set
guidelines and carry out verification and medical Audit of claims/invoices
before settlement.

requests for services from providers, intermediaries and clients, providing
information on the UAP Old Mutual provider network and available benefits per
scheme policy

conjunction with SMART applications resolve card issues raised at the point of

of all optical requests from the different providers within 6 hours and prepare
daily reports

attend to reimbursements from the different providers in a timely manner and
provide daily reports.

with other medical schemes for purposes of evaluating medical risk.

formulate committal letters of discharges as a result of the requests from the
different service providers


Qualifications, Skills and Experience:

applicant must hold a Diploma in Nursing

One to
two years of experience in a similar role


How to Apply:

All candidates
should apply online at the link below.




Deadline: 5th April 2021


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