Business Sustainability and Upgrading Manager (BSUM) Jobs – TechnoServe


Job Title:    Business Sustainability and
Upgrading Manager (BSUM)

Organisation: TechnoServe

Duty Station:  Kampala,

Reports to:
VINES Chief of Party (additional: TechnoServe Country Director)

Remote rural locations


About US:

TechnoServe is a
leader in harnessing the power of the private sector to help people lift
themselves out of poverty. A nonprofit organization operating in 29 countries,
we work with enterprising men and women in the developing world to build
competitive farms, businesses, and industries. By linking people to
information, capital, and markets, we have helped millions to create lasting
prosperity for their families and communities. Founded over 50 years ago,
TechnoServe has been named the #1 nonprofit for fighting poverty by the
ImpactMatters charity ratings agency.


About VINES Program:

TechnoServe, CRS and
Frontier Co-op are implementing VINES, a five year, $13 million, USDA Food for
Progress program that will make Uganda the world’s next leading supplier of
high-quality vanilla. Led by CRS, VINES will leverage the expertise of CRS and
its world class consortium of partners (including TechnoServe), associated
experts and leading international buyers to provide technical assistance to
enhance the production of safe, clean, pure vanilla, develop market links with
US trade networks, and strengthen an enabling public policy network to reduce
vanilla theft to transform the lives of 16,200 farmers, 356 self-employed
service and input providers, 480 processors’ employees; and generating 15,820
new on-farm seasonal and permanent processing jobs to reach 32,856 vanilla
stakeholders. In turn, this will provide international buyers with a new origin
that will stabilize the extreme price volatility for this unique spice.


Within the
consortium, TechnoServe will lead in market analysis, business planning, farmer
business capacity building, agripreneur and youth training, input supply and
business relationship management.


Job Summary:  As the manager and lead of TechnoServe’s
contribution to the VINES consortium, the Business Sustainability and Upgrading
Manager (BSUM) will oversee a team of 7 and be responsible for achieving
activities and results under TechnoServe’s scope of work.


Key Duties and Responsibilities:  


strategy for and oversee team focused on business viability, providing
strategic advisory support as needed

business advisory and professionalization support to VANEX

an inclusive approach following TechnoServe principles, including equitable
benefits for women and men from the program

training and support of fee for service agents providing farmer training

and support to Microenterprise Specialist, ME Counsellors delivering
micro-entrepreneurship training to 720 micro-entrepreneurs

and support to Business Sustainability and Upgrading Specialists delivering
sector-wide trainings and custom advisory to processors and capacity building
of Producer Organizations (POs)

local, regional and international market analysis for potential agroforestry
system crops to support the strategies for POs

a TechnoServe Fellow to complete an Industry Strategic Plan for the Vanilla

Capacity Building
of Agricultural Extension Services

existing curriculum to targeted groups

and execute Training of Trainers for processor-supervised extension agents and
support the establishment of a viable fee-for-service business model

and support extension agents to train commercial farmers

Agro dealers and input suppliers

team to deliver training to including input suppliers, soil testing services,
nurseries, and other youth employment opportunity activities

building of post-harvest handling and processing

coordination with Business Sustainability and Upgrading Specialists, lead:

capacity building of producer organizations, including five-year business plans

member relations and services of producer organizations

capacity building of processors

processor capacity in curing and storing

Facilitate Market
linkages and Agricultural Finance

sector wide trainings in market analysis, profitability analysis, value
proposition design and testing, business planning, financial record
preparation, and general support in how to prepare a supply chain upgrading

pre-investment support and advisory to processors and other supply chain

and deliver technical and financial training and BDS support that required to
complement any commercial finance for the partners’ co-investment

relationship development with commercial finance providers to leverage
additional finance

business advisory and professionalization support to VANEX

Coordination and Implementation:

narrative reports to prime and contribute to CRS and TechnoServe M&E

with members of the VINES consortium and maintain good working relationships

strong working relationships with partners and relevant stakeholders in the
agribusiness investment space

participate in regular team meetings to track implementation progress and share
relevant program and administrative data

the delivery of technical training packages is of high quality, is appropriate
to the local context and is effectively reaching participants

best practices and lessons learned with team members


Qualifications, Skills and Experience:

Required Skills,
Knowledge, Experience and Abilities:

qualifications in business-related studies required

record of building strong client and stakeholder relationships

project management and some financial analysis skills

of five years’ field and technical experience with agribusiness development,
agribusiness experience in Uganda is required

working with food aggregation and processing, supply chain development,
out-grower networks, and knowledge of Market Systems Development approach

interpersonal and oral and written communication skills a must

to develop well-written, cohesive analyses and reports

to generate innovative solutions in work situations

ability and experience working with teams will be an added advantage

in English required


Competency is a combination of knowledge, skills and
abilities (KSAs) directly related to successful performance on the job.

Core Competencies

and honesty: Is widely trusted; seen as a direct, truthful individual; presents
truthful information in an appropriate and helpful manner; keeps confidences;
admits mistakes; does not misrepresent himself or herself for personal gain.

Work/ Relationships: Works co-operatively and flexibly with other members of
the team with a full understanding of the role to be played as a team member
and/or leader, to achieve a common goal. Ability to build and maintain
effective relationships and networks.

attitude: Proactively takes advantage of opportunities to learn. Actively
identifies new areas for learning; applies and shares new knowledge and skill

Demonstrates an understanding and appreciation for diversity and supports
diversity efforts. Interacts effectively with and inclusively with people of
all races, cultures, ethnicities, backgrounds, religions, ages, and genders.

Expresses ideas effectively in individual and group situations. Listens
effectively; shares information, ideas and arguments; adjusts terminology,
language and communication modes to the needs of the audience; ensures accurate
understanding; acts in a way that facilitates open exchange of ideas and
information; uses appropriate non-verbal communication.

making/Problem Solving: Is able to analyse situations, diagnose problems,
identify the key issues, establish and evaluate alternative courses of action
and produce a logical, practical and acceptable solution. Is able to make
effective decisions on a day-to-day basis, taking ownership of decisions,
demonstrating sound judgement in escalating issues where necessary.

Oriented/ High Quality Deliverables: Stays focused on the efforts necessary to
achieve quality results consistent with programmatic or departmental goals.
Demonstrates the ability to achieve effective results; works persistently to
overcome obstacles to goal achievement. Accomplishes tasks by considering all
areas involved, no matter how small; showing concern for all aspects of the
job; accurately checking processes and tasks.

& Time Management: Establishes a course of action for self and/or others to
accomplish a specific goal. Effectively plans, schedules, prioritizes and
controls activities; identifies, integrates and orchestrates resources (people,
material, information, budget, and/or time) to accomplish goals. Prioritizes
work according to the program or department’s goals, not just own job
responsibilities; manages own time effectively.

Acumen: The ability to use information, ask the right questions and take
decisions that make an impact on the overall business performance.


Job Specific/Technical Competencies include:

& Resource Management: The ability to estimate, justify, and manage
appropriate funding levels to support goal accomplishment. Managing Resources
is about understanding human, financial, and operational resource issues to
make decisions aimed at building and planning efficient project workflows, and
at improving overall organizational performance.

Management: Identifying opportunities and taking action to build strategic
relationships between one’s area and other areas, teams, departments, or
organizations to help achieve business goals.

Research, Report Writing: Experience in business planning and analysis,
modeling for feasibility and execution. Able to analyze and express oneself
clearly in business writing.

Mindset: Curious inquiries, asks questions and seeks out information from
multiple sources, learns from mistakes, sees change as an opportunity.


Intelligence: The act of knowing, understanding, and responding to emotions,
overcoming stress in the moment, and being aware of how your words and actions
affect others. Emotional intelligence consists of 4 attributes: self-awareness,
self-management, social awareness, and relationship management.

Thinking: Managers should recognize key actions, underlying problems, make
connection and patterns, see consequences and implications. Anticipates
obstacles realistically and plans ways to deal with them.

Development: managers are required to work with employees to plan on the
development of skills and abilities so that they can fulfil current or future
job/role responsibilities more effectively.

Trust to
Delegate: managers should have trust and willingness to assign responsibilities
to direct reports and give them discretion and authority to carry them out.

(mentoring): managers should give instructions, suggestions, explanations, and
feedback to subordinates. (SPI+R)


Career Pathways: The position that may be a next career opportunity for employees in this
job title include Program Manager


How to Apply:

If you are
interested and you meet the requirements, apply through the link below;




NB: Please submit a
resume, cover letter and three professional references. Please note that only
shortlisted candidates shall be contacted.


Deadline: 14th March 2021


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