Senior Information Management Officer US Non-profit Jobs – Mercy Corps


Job Title:    Senior Information
Management Officer

Organization:  Mercy

Duty Station:  Uganda

Reports to: MEL Director


About US:

Mercy Corps has been
present in Uganda since 2006, focusing its interventions on economic and
agricultural development, maternal child health and nutrition, governance,
conflict management and humanitarian response. In 2017, Mercy Corps had an
impact on almost 1 million beneficiaries in Uganda through our work focusing on
building resilience and enabling economic growth, improving opportunities to
attain better health and nutrition, and improving governance and conflict
management. Common themes include community engagement, inclusive development,
gender, and working in partnership with local government, the private sector
and civil society actors.


Job Summary:  The Senior Information Management Officer will
manage technology solutions throughout the MEL cycle, manage all data pipelines
to ensure effective adaptive management and information sharing, and support
advanced data analyses and synthesis to help Apolou improve and prove the
effectiveness of its interventions and approaches.


They will be
responsible for facilitating data demands, tooling and retooling the Apolou
Information Management System (AIMS) to adapt to changing demands, ensuring
that all data collection tools are well-tested, ensuring that MEL teams
correctly assign mobile users, ensuring that The Senior Information Management
Officer will work with the Mercy Corps Apolou Activity team as well as our
local partner organizations to oversee and ensure the collection of quality
M&E data for the program. The Senior Information Management Officer will be
responsible for supporting the MEL Advisor to oversee the monitoring and data
collection of the project, lead regular and annual field based household and
group interviews, analyze data to provide insight to project team, and
contribute to report writing. S/he will ensure that performance monitoring and
results reporting tools and processes across the entire program are in place,
effectively implemented and well synchronized between the Activity sites. The
Senior Information Management Officer may supervise teams of enumerators in
data collection, data analysis, and reporting according to the needs of the
Activity. The Senior Information Management Officer will be an integral member
of the Activity team learning and reflection processes, leading discussion on
beneficiary feedback.


Key Duties and Responsibilities:  

MEL Data Cycle

Set up
or maintain all technological components of the Apolou Information Management
System (AIMS): CommCare digital data collection platform, data flow matrix,
tool updates and requests, mobile worker assignment tracker, mobile worker
reports, data pipelines, analysis syntax and dashboards.

data demand to ensure that the resulting data will be correctly fed into
information management flows

Tool and
retool the Apolou Information Management System (AIMS) to adapt to changing

that all data collection tools are well-tested and all mobile workers are
assigned to the right geographic compartments of the AIMS databases before

that appropriate supervision workflows are in place to guarantee that data is
collected comprehensively and at high quality. Produce regular reports on the
engagement of mobile users and program participants in AIMS.

data validation pre-collection (in digital data collection tools) and
post-collection(validate incoming data in AIMS for completeness, duplications
and missings and data quality).

as assigned

Data Pipeline

and run a quarterly and annual data pipeline to facilitate the automatic or
semi-automatic cleaning of incoming data, including the calculation of all
routine monitoring indicators and other variables as requested.

the back up and re-import of clean data into the AIMS databases on a quarterly

integration or interoperability of all principal data collection and management
systems in the program

replicable statistical data analyses and dashboards of high quality and
right-fit rigor to improve Apolou’s impact through data-driven decision making,
in line with Apolou’s Increasing Impact through MEL analytical framework, both
through self-initiative and on-demand.

program compliance with all applicable data protection principles and
guidelines and observe data confidentiality and anonymity regulations.

safe data access and sharing processes between Mercy Corps and consortium
partners in line with management requirements and data protection principles
and guidelines.

Adaptive Management
and Capacity Building

analysis results, and adaptive management planning with program teams, in
coordination with the Collaboration, Learning and Adaptation (CLA) Manager

the training of program staff on data collection and use processes and tools,
and train IM Assistants and MEL Officers and Assistants as trainers.

one-on-one support to program managers and team leaders to improve their data
literacy and problem-solving capacity for evidence-driven management.

regular field visits to ensure that all processes and tools in AIMS are being
used effectively by all MEL and program team members across the consortium

the capacity of our local partner organizations through ongoing support on the
MEL data cycle, data flows, data pipelines and adaptive management.

as assigned

Hardware and
Software Management

the responsible management and maintenance of ICT equipment in the MEL team
according to Mercy Corps asset management policies and procedures.

the purchase/subscription and renewal of technology softwares and platforms
used in Apolou.

Finance &
Compliance Management

compliance with donor and Mercy Corps regulations related to food security


compliance with security procedures and policies as determined by country

ensure that team members operate in a secure environment and are aware of


As part
of our commitment to organizational learning and in support of our
understanding that learning organizations are more effective, efficient and
relevant to the communities they serve, we expect all team members to commit 5%
of their time to learning activities that benefit Mercy Corps as well as


Qualifications, Skills and Experience:

ideal candidate should hold a Bachelor’s degree in applied math, data science,
statistics, economics, social science or related field with information
management and quantitative analysis focus required.

At least
five years’ experience in monitoring and evaluation of nutrition, food
security, agricultural livelihoods or value chain development programs.

in designing and maintaining relational databases and case management platforms
required. Proficiency setting up case management systems in CommCare as a data
collection and management platform strongly preferred. Experience implementing
feedback loops to mobile users through case management platforms a plus.

and demonstrated data wrangling, analysis and visualization skills using MS
Excel required. Excellent command of SQL or Tableau Prep, Stata or R, Google
Sheets and Queries, and Tableau strongly preferred. Solid foundation of
statistics, probability and counterfactuals strongly preferred. Proficiency
working with APIs a plus.

experience building data pipelines (including automated wrangling and
integration) in required.

competencies in effective data communication, critical thinking, training and
coaching required. Strong team coordination, listening and consensus building
competencies required.

attention to detail, ability to follow procedures, meet deadlines and work
independently and cooperatively with team members.

in both spoken and written English. Fluency in spoken N’Karamojong preferred.

A valid
driving license and the ability to drive a motorbike safely are required.

successful Senior Information Management Officer will combine excellent
technical skills in information management and quantitative analysis with
outstanding problem solving and facilitation skills. They will be able to
simultaneously pay attention to detail while keeping a strategic vision. They
will be able to identify, communicate, document and implement rigorous
solutions to complex problems. They will have proven experience in capacity
building and enabling non-technical teams to improve their analytical thinking.
They will be able to leverage systems, evaluative, cartesian/decomposing,
algorithmic/process and design thinking as appropriate to improve the
effectiveness of information management in the program and in the program as a

The most
successful Mercy Corps staff members have a strong commitment to teamwork and
accountability, thrive in evolving and changing environments and make effective
written and verbal communication a priority in all situations. A good sense of
humor and the ability to learn from mistakes also goes a long way!


Mercy Corps is an
equal opportunity employer; Qualified female candidates are strongly encouraged
to apply.


How to Apply:

All candidates
should apply online at the link below.




Deadline: 7th February 2021


For more of the
latest jobs, please visit or find us on our facebook page

Leave a Reply

Your email address will not be published.