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Job Title:    Officer Capacity and Assets

Organization:  Stanbic Bank

Duty Station:  Kampala, Uganda

About US:

Stanbic Bank Uganda Limited is a subsidiary of Stanbic Africa Holdings
Limited which is in turn owned by Standard Bank Group Limited (“the Group”),
Africa’s leading banking and financial services group. The Standard Bank Group
is the leading banking group focused on emerging markets. It is the largest
African banking group ranked by assets and earnings. Stanbic Bank Uganda
Limited is the largest bank in Uganda by assets and market capitalization. It
offers a full range of banking services through two business units; Personal
and Business Banking (PBB), and Corporate and Investment Banking (CIB).

Job Summary:  The Officer
Capacity and Assets will be responsible for ensuring that there is sufficient
IT capacity to meet current and future business demand, and that new and
existing services deliver the levels of performance agreed with the business in
service level agreements, and maintenance of an accurate database of Hardware
and Software Assets.

Key Duties and Responsibilities:  

·       
Incorporate
capacity requirements in new services to create services that are designed to
meet the capacity needs of the business

·       
Assesses
any impact of capacity breaches on SLAs

·       
Investigate
any abnormal resource utilization.

·       
Proactively
monitor the infrastructure services and underlying resources adequately to
detect capacity and performance issues

·       
Apply
analytic techniques to support the Capacity Planning Process and Optimization
of Capacity Utilization across the environment.

·       
Provides
meaningful capacity utilization/trending reports for the purposes of
operational and service planning

·       
Reclamation
of unused resources.

·       
Contribute
to the Budget planning, based on the Capacity Analysis.

·       
Accountable
for ensuring valid IT Hardware assets baseline for financial recovery model and
ensure the fixed asset register (FAR) is accurate and reflects the IT Hardware
assets in the field per user and business unit.

·       
Accountable
for generating and providing performance metrics on Hardware technology base in
use.

·       
Initiate
the Insurance Claim process for damaged items.

·       
Responsible
for identifying and reporting Asset Management risks and issues and ensuring
that such issues are resolved and reported to Risk management

·       
Accountable
for the Reverse Logistics process and ensure policies are implemented, tracked
and reported, including data storage destruction.

·       
Ensure
that software asset information is up-to-date, accurate and auditable on a
database.

·       
Manage
the software library.

·       
Implement
the Preventive Maintenance Plan.

·       
Support
the CMDB Maintenance.

Qualifications, Skills and
Experience:

·       
The
ideal candidate for the Stanbic Bank Officer Capacity and Assets job placement
must hold a University graduate with a degree / diploma in Business, IT or a
related subject

·       
Two to
three years of experience in a related field.

·       
Process
management

·       
ITIL
processes Knowledge including Capacity, change, incident and problem
management, request fulfillment, Service asset and configuration management.

·       
Including
knowledge of standard business processes including work prioritization, best
practices.

·       
Including
knowledge of the ISO 27002 Standard.

·       
Knowledge
of domestic and international banking industry

·       
Including
knowledge of the Bank’s business, products, key clients, business strategy and
strategic issues

·       
Including
knowledge of regulatory requirements of home markets

How to Apply:

All candidates are strongly encouraged to apply online at the link below.

Click
Here

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