The Ugandan Jobline

 Job Title:    Relationship Manager
Institutional & Public Sector (2 Job Opportunities)

Organization: Housing Finance Bank

Duty Station:
Kampala, Uganda

Reports to: Manager,
Institutional & Public Sector Banking

About US:

Housing Finance
Bank, is a Commercial Bank and the leading provider of housing finance
solutions with a vision to be the preferred consumer and business bank with a
focus on housing finance.

Job Summary:  The Relationship Manager Institutional &
Public Sector will mainly grow the Bank’s Institutional & Public sector
segment business through sales, service and retention of the assigned customer
portfolio and ensure portfolio quality in line with the Segments targets and
the Bank policies

Key Duties and Responsibilities:  

·       
Develop
a strategy for business growth and optimise business opportunities from new and
existing customers through cross selling of other HFB products and services.

·       
Build
and manage client relationships in order to grow Housing Finance Bank share of
wallet through customer engagements

·       
Build
and manage stakeholder relationships in the assigned segment with a view of
creating visibility of the HFB brand and grow the Institution & Public
sector business

·       
Monitor
and evaluate performance of the assigned portfolio in line with the Bank’s
Credit risk management frame work to ensure timely repayments of instalment,
and conduct regular financial analysis to identify early warning signs of
default and recommend a plan of action

·       
Prepare
sales and productivity performance reports as shall be required from time to
time

·       
Handle
customer queries and complaints and resolve them in a timely manner and
escalate any unresolved queries in in line with the Customer Service Charter

·       
Financial
Responsibility: Responsible for
delivering set business & financial targets within the Institution &
Public sector segment

Qualifications, Skills and Experience:

·       
The
applicant must hold an Honours Degree in Business administration, Commerce,
Economics or any other related field from a recognized university.

·       
Post-graduate
qualifications / Professional Course in relevant discipline would be an added
advantage

·       
At least
five years of progressive experience in business growth with an established and
demonstrable track record in the field of relationship management, preferably
in a commercial bank

·       
Sound
Understanding of Laws and regulations relating to lending in Financial
Institutions.

·       
Risk
awareness in the banking industry

·       
Proven
networking skills and abilities.

·       
The ability
to communicate clearly both verbally and in written form in a professional
manner is deemed essential.

·       
Ability
to build functioning working relationships across the department and cultural
boundaries.

·       
Takes
clear accountability, and focuses on delivery of broader departmental goals.

·       
Ability
to demonstrate positive image and role model HFB’s values and leadership
behaviours.

·       
Must be
a person of impeccable integrity.

How to Apply:

All Interested
candidates should hand deliver their applications with a recent CV, copies of
all academic transcripts, certificates and testimonials, daytime telephone
contact, postal and email address and three competent referees to:

Head, Human
Resources,

Housing Finance
Bank,

Investment House

4 Wampewo Avenue,
Kololo

NB:
Please take note that ONLY shortlisted candidates will be contacted and any
form of canvassing will lead to automatic disqualification.

Deadline: 12^th February 2021

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