Monitoring, Evaluation and Learning Manager NGO Careers – TechnoServe


Job Title:    Monitoring, Evaluation and
Learning Manager

Organisation: TechnoServe


Duty Station: 
Kampala, Uganda

Reports to:
Program Director


About US:

TechnoServe is a
leader in harnessing the power of the private sector to help people lift themselves
out of poverty. A nonprofit organization operating in 29 countries, we work
with enterprising men and women in the developing world to build competitive
farms, businesses, and industries. By linking people to information, capital,
and markets, we have helped millions to create lasting prosperity for their
families and communities. Founded over 50 years ago, TechnoServe has been named
the #1 nonprofit for fighting poverty by the ImpactMatters charity ratings


About Program:

Through the four-year
Hortimap program funded by the Embassy of the Kingdom of the Netherlands,
Technoserve and partners BID Network and Impact Capital Africa will transform
the horticulture industry in Uganda. The program combines catalytic funding
through a Market Development Facility and Technical Assistance fund to leverage
private sector and local resources and expertise to strengthen SMEs and local
supply chains, while delivering world-class entrepreneurship training to
farmers and retailers to realize their potential. These interventions are
expected to increase incomes for more than 31,000 farmers, create 11,000 jobs,
and improve access to healthy, safe food for 250,000 Ugandan consumers.


Job Summary:  The Monitoring, Evaluation and Learning
Manager will provide management of the Monitoring, Evaluation, and Learning
(MEL) components of the HortiMAP program in Uganda. The MEL Manager will work
closely with the Program Director and technical team both to collect data from
activities, clients and partners, and to provide data and analysis for decision
making to the program team. S/he will be responsible for enabling
evidence-based decision-making processes by project leadership, maintenance of
HortiMAP MEL systems, and effective implementation of HortiMAP MEL activities.
The MEL manager oversees a MEL coordinator.


Key Duties and Responsibilities:  

MEL Systems and

for monitoring and evaluating program performance in accordance with the
logical framework and reporting requirements;

data into and analyze information from MEL systems for use throughout project

regular visits to the field to support implementation of MEL activities;

quality control of program execution and partner activities and identify where
adaptations might be needed;

program quality reports for TechnoServe HQ and support the program director to
identify and improve program quality to TechnoServe criteria;

timely completion of major MEL deliverables, regular periodic analysis of data
to identify and communicate lessons-learned, and regular periodic presentation
of data and analyses to program and country management;

with program and country management to integrate MEL data into program planning
and decision-making processes;

Work with
program team members to collect and analyze data on a regular basis;

monitor, and analyze reports for impact evaluation;

Help to
identify the cause of potential bottlenecks in implementation;

the production of narrative reports;

to determining the effectiveness of technical training packages.


with other country, regional, and HQ staff, as appropriate;

MEL information is shared and flows transparently within the program team and
country management team;

best practices and lessons learned with other TechnoServe programs;

adaptation and use of standard templates and tools for key project

closely with program team to help ensure that program work plans are on target
to meet deliverables in a timely and effective manner;

analyses and trends with program team members to help synchronize
decision-making processes with MEL results;

coaching, direction, and leadership support to program team members in understanding
the importance of MEL;

with program staff to identify MEL needs at the country level and provide
training, as appropriate.

Evaluation of
Partners & Sub-contractors:

and evaluate the effectiveness of MEL partners and sub-contractors;

recommendations to country project management on the quality of MEL partners’
and sub-contractors’ services.


Qualifications, Skills and Experience:

ideal candidate for the TechnoServe Monitoring, Evaluation and Learning Manager
job opportunity must hold a Bachelor’s degree in business, economics,
statistics or international development- related studies required;

At least
three years of experience with MEL methods and approaches, including designing,
planning, and implementing MEL systems, analyzing and reporting using a logical
framework and other strategic planning approaches;

ability to work with various MEL methods and approaches;

to identify and measure social indicators is critical;

information analysis and report writing.

working with farmer and/or rural youth training programs preferred;

interpersonal and oral and written communication skills a must;

to generate innovative solutions in work situations;

ability and experience working with teams;

in English required;

to be based in Kampala, and travel to remote rural locations.

Success Factors: Competency is a combination of knowledge, skills and abilities (KSAs)
directly related to successful performance on the job.


Core Competencies include:

and honesty
: Is widely
trusted; seen as a direct, truthful individual; presents truthful information
in an appropriate and helpful manner; keeps confidences; admits mistakes; does
not misrepresent himself or herself for personal gain.

Work/ Relationships:
co-operatively and flexibly with other members of the team with a full
understanding of the role to be played as a team member and/or leader, to
achieve a common goal. Ability to build and maintain effective relationships
and networks.

Proactively takes
advantage of opportunities to learn. Actively identifies new areas for
learning; applies and shares new knowledge and skill appropriately.

Diversity/Inclusiveness: Demonstrates an understanding and
appreciation for diversity and supports diversity efforts. Interacts
effectively with and inclusively with people of all races, cultures,
ethnicities, backgrounds, religions, ages, and genders.

Communication: Expresses ideas effectively in individual
and group situations. Listens effectively; shares information, ideas and
arguments; adjusts terminology, language and communication modes to the needs
of the audience; ensures accurate understanding; acts in a way that facilitates
open exchange of ideas and information; uses appropriate non-verbal

making/Problem Solving:
able to analyse situations, diagnose problems, identify the key issues,
establish and evaluate alternative courses of action and produce a logical,
practical and acceptable solution. Is able to make effective decisions on a
day-to-day basis, taking ownership of decisions, demonstrating sound judgement
in escalating issues where necessary.

Oriented/ High Quality Deliverables:
Stays focused on the efforts necessary to achieve quality results
consistent with programmatic or departmental goals. Demonstrates the ability to
achieve effective results; works persistently to overcome obstacles to goal
achievement. Accomplishes tasks by considering all areas involved, no matter
how small; showing concern for all aspects of the job; accurately checking
processes and tasks.

& Time Management:

Establishes a course of action for self and/or others to accomplish a specific
goal. Effectively plans, schedules, prioritizes and controls activities;
identifies, integrates and orchestrates resources (people, material,
information, budget, and/or time) to accomplish goals. Prioritizes work
according to the program or department’s goals, not just own job responsibilities;
manages own time effectively.

The ability to use
information, ask the right questions and take decisions that make an impact on
the overall business performance.

Specific/Technical Competencies include:

& Resource Management:

The ability to estimate, justify, and manage appropriate funding levels to
support goal accomplishment. Managing Resources is about understanding human,
financial, and operational resource issues to make decisions aimed at building
and planning efficient project workflows, and at improving overall
organizational performance.

opportunities and taking action to build strategic relationships between one’s
area and other areas, teams, departments, or organizations to help achieve
business goals.

Research, Report Writing:

Experience in business planning and analysis, modeling for feasibility and
execution. Able to analyze and express oneself clearly in business writing.

: Curious inquiries, asks questions and seeks out information from
multiple sources, learns from mistakes, sees change as an opportunity.


The act of
knowing, understanding, and responding to emotions, overcoming stress in the
moment, and being aware of how your words and actions affect others. Emotional
intelligence consists of 4 attributes: self-awareness, self-management, social
awareness, and relationship management.

: Managers should
recognize key actions, underlying problems, make connection and patterns, see
consequences and implications. Anticipates obstacles realistically and plans
ways to deal with them.

managers are
required to work with employees to plan on the development of skills and
abilities so that they can fulfil current or future job/role responsibilities
more effectively.

to Delegate:
managers should have trust and willingness to
assign responsibilities to direct reports and give them discretion and
authority to carry them out.

should give instructions, suggestions, explanations, and feedback to
subordinates. (SPI+R)


Career Pathways: The positions that may be a next career opportunity for employees in this
job title include MEL Analyst


How to Apply:

If you are
interested and you meet the requirements, apply through the link below;




Please submit a
resume, cover letter and three professional references.


Deadline: 4th February 2021


NB: Please note that
only shortlisted candidates shall be contacted. TechnoServe encourages diversity
in all levels and across all facets of our organization. We are proud to be an
equal opportunity employer and do not discriminate on the basis of gender,
race, color, ethnicity, religion, sexual orientation, gender identity, ages,
HIV/AIDS status, protected veteran status, disability and all other protected
classes. We are also proud of our commitment to protecting staff, partners, and
beneficiaries from abuse and exploitation and thoroughly vet all final
candidates through rigorous background and reference checks. If you have a
disability that affects your ability to use our online system to apply for a
position at TechnoServe please contact the Human Resources at or call +1 202 785 4515.


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