Finance and Operations Manager NGO Job Vacancies – TechnoServe


Job Title:    Finance and Operations

Organisation: TechnoServe


Duty Station: 
Kampala, Uganda

Reports to:
Program Director


About US:

TechnoServe is a
leader in harnessing the power of the private sector to help people lift
themselves out of poverty. A nonprofit organization operating in 29 countries,
we work with enterprising men and women in the developing world to build
competitive farms, businesses, and industries. By linking people to information,
capital, and markets, we have helped millions to create lasting prosperity for
their families and communities. Founded over 50 years ago, TechnoServe has been
named the #1 nonprofit for fighting poverty by the ImpactMatters charity
ratings agency.


About Program:

Through the
four-year Hortimap program funded by the Embassy of the Kingdom of the
Netherlands, Technoserve and partners BID Network and Impact Capital Africa
will transform the horticulture industry in Uganda. The program combines
catalytic funding through a Market Development Facility and Technical
Assistance fund to leverage private sector and local resources and expertise to
strengthen SMEs and local supply chains, while delivering world-class
entrepreneurship training to farmers and retailers to realize their potential.
These interventions are expected to increase incomes for more than 31,000
farmers, create 11,000 jobs, and improve access to healthy, safe food for
250,000 Ugandan consumers.


Job Summary:  The Finance and Operations Manager will provide
overall financial and operational management of the HortiMAP program, which
will operate throughout Uganda with field offices in Kabale and Mbale in addition
to the Kampala main office. The Finance and Operations Manager will work
closely with respective program and country management, as well as
Technoserve’s East Africa and headquarters’ finance team. S/he will be
responsible for financial planning and oversight, accurate financial reporting
and analysis, and ensuring compliance with Organization and donor requirements.
The FOM will oversee field office and vehicle operations in coordination with
the country Operations and Procurement Manager. Additionally, the Finance and
Operations Manager will support the Market Development Facility Lead and ensure
compliance of facility agreements and execution. The Finance and Operations
Manager will supervise three administrative staff, including the MDF Compliance
and TA Grants Manager and two regional office administrative assistants.


Key Duties and Responsibilities:  

Management and Analysis:

reliability and accuracy of data entered by the finance team;

all cash receipts/credits to ensure that revenue is recognized in accordance
with corporate policies and that program budgets have been created in the
financial system to track expenditure of the funds received;

subawards and compliance with subaward agreements and TechnoServe sub-award

HortiMAP is implemented with sound financial and administrative practices;

that all processes and procurements adhere to corporate policy, legal and
contractual obligations and corporate and donor standards;

program budgets to ensure spending rates are on target;

financial reports for internal and external consumption (to include total grant
amount, spend to date, spend this year, amount remaining, cash received, cash
remaining/ short and estimated months remaining);

annual budget proposal to the donor;

annual program donor audit;

Resolve any
discrepancies and errors in a timely manner;

internal program control and audit functions;

expense entries monthly to ensure accuracy;

Personnel and
Grants Management:

MDF Compliance and TA Grants Manager, as well as field administrative

administrative staff receive training and support to perform job functions;

a file of all correspondence related to the program, including the original
grant agreement and communication with the donor;

a schedule of report due dates, audit requirements and cash disbursement
request and notify relevant individuals (in advance of approaching relevant


overall coordination and quality monitoring of HortiMAP team’s finances;

Work closely
with Regional Program Manager to ensure that program work plans and financial
programs are in sync;

spending analyses and trends with program team members to help synchronize
program and financial decision-making processes;

with TechnoServe Uganda’s Controller on program’s contribution to country

with other country, regional and HQ staff;

financial information is shared and flows transparently within the program team
and to other organizational levels, as appropriate;

with program team to identify financial/administrative needs;

with donor representative regarding financial and administrative oversight, as


Qualifications, Skills and Experience:

ideal candidate for the TechnoServe Finance and Operations Manager job
opportunity must hold a Bachelor’s degree, preferably in accounting, business
administration, economics, or other relevant area;

of five years of relevant experience, of which some may be substituted by
certification such as CMA, CPA or other related certification;

oral and written communication skills;

interpersonal and cross-cultural skills;

computer skills in MS word, excel and PowerPoint required and knowledge of
Serenic Navigator or other fund-based accounting software preferred;

experience required;

in English required.

Success Factors: Competency is a combination of knowledge, skills and abilities (KSAs)
directly related to successful performance on the job.


Core Competencies include:

and honesty:
Is widely trusted;
seen as a direct, truthful individual; presents truthful information in an
appropriate and helpful manner; keeps confidences; admits mistakes; does not
misrepresent himself or herself for personal gain.

Work/ Relationships:
co-operatively and flexibly with other members of the team with a full
understanding of the role to be played as a team member and/or leader, to
achieve a common goal. Ability to build and maintain effective relationships and

Proactively takes
advantage of opportunities to learn. Actively identifies new areas for
learning; applies and shares new knowledge and skill appropriately.

Diversity/Inclusiveness: Demonstrates an understanding and appreciation
for diversity and supports diversity efforts. Interacts effectively with and
inclusively with people of all races, cultures, ethnicities, backgrounds,
religions, ages, and genders.

Communication: Expresses ideas effectively in individual
and group situations. Listens effectively; shares information, ideas and
arguments; adjusts terminology, language and communication modes to the needs
of the audience; ensures accurate understanding; acts in a way that facilitates
open exchange of ideas and information; uses appropriate non-verbal

making/Problem Solving
: Is able
to analyse situations, diagnose problems, identify the key issues, establish
and evaluate alternative courses of action and produce a logical, practical and
acceptable solution. Is able to make effective decisions on a day-to-day basis,
taking ownership of decisions, demonstrating sound judgement in escalating
issues where necessary.

Oriented/ High Quality Deliverables
: Stays focused on the efforts necessary to achieve quality results
consistent with programmatic or departmental goals. Demonstrates the ability to
achieve effective results; works persistently to overcome obstacles to goal
achievement. Accomplishes tasks by considering all areas involved, no matter how
small; showing concern for all aspects of the job; accurately checking
processes and tasks.

& Time Management:

Establishes a course of action for self and/or others to accomplish a specific
goal. Effectively plans, schedules, prioritizes and controls activities;
identifies, integrates and orchestrates resources (people, material,
information, budget, and/or time) to accomplish goals. Prioritizes work
according to the program or department’s goals, not just own job
responsibilities; manages own time effectively.

The ability to use
information, ask the right questions and take decisions that make an impact on
the overall business performance.

Specific/Technical Competencies include:

& Resource Management:
ability to estimate, justify, and manage appropriate funding levels to support
goal accomplishment. Managing Resources is about understanding human,
financial, and operational resource issues to make decisions aimed at building
and planning efficient project workflows, and at improving overall
organizational performance.

opportunities and taking action to build strategic relationships between one’s
area and other areas, teams, departments, or organizations to help achieve business

Research, Report Writing
Experience in business planning and analysis, modeling for feasibility and
execution. Able to analyze and express oneself clearly in business writing.

Curious inquiries,
asks questions and seeks out information from multiple sources, learns from
mistakes, sees change as an opportunity.


The act of
knowing, understanding, and responding to emotions, overcoming stress in the
moment, and being aware of how your words and actions affect others. Emotional
intelligence consists of 4 attributes: self-awareness, self-management, social
awareness, and relationship management.

Managers should
recognize key actions, underlying problems, make connection and patterns, see
consequences and implications. Anticipates obstacles realistically and plans
ways to deal with them.

managers are
required to work with employees to plan on the development of skills and
abilities so that they can fulfil current or future job/role responsibilities
more effectively.

to Delegate
: managers should
have trust and willingness to assign responsibilities to direct reports and
give them discretion and authority to carry them out.

managers should
give instructions, suggestions, explanations, and feedback to subordinates.


Career Pathways: The position that may be a next career opportunity for employees in this
job title include Country Controller, Regional Financial Controller


How to Apply:

If you are
interested and you meet the requirements, apply through the link below;




Please submit a
resume, cover letter and three professional references.


Deadline: 4th February 2021


NB: Please note that
only shortlisted candidates shall be contacted. TechnoServe encourages
diversity in all levels and across all facets of our organization. We are proud
to be an equal opportunity employer and do not discriminate on the basis of
gender, race, color, ethnicity, religion, sexual orientation, gender identity,
ages, HIV/AIDS status, protected veteran status, disability and all other
protected classes. We are also proud of our commitment to protecting staff,
partners, and beneficiaries from abuse and exploitation and thoroughly vet all
final candidates through rigorous background and reference checks. If you have
a disability that affects your ability to use our online system to apply for a
position at TechnoServe please contact the Human Resources at or call +1 202 785 4515.


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