Community Services Officer US NGO Jobs – ALIGHT (formerly American Refugee Committee)


Job Title:    Community Services Officer

Organization: ALIGHT
(formerly American Refugee Committee)

Duty Station:


About US:

ALIGHT, formerly the
American Refugee Committee (ARC), is an international nonprofit, nonsectarian
organization that has provided humanitarian assistance and training to millions
of beneficiaries over the last 40 years. In 2011, Alight helped nearly 2.5
million people get essential services to regain their health and take back
control of their lives. Alight works with its partners and constituencies to provide
opportunities and expertise to communities of refugees and internally displaced
persons in seven countries in Africa, Asia and Europe, including Iraq, Kosovo,
and in the Darfur region of Sudan and is currently providing for emergency
relief and recovery in Haiti. Alight provides shelter, clean water and
sanitation, health care, skills training, microcredit education, protection to
help survivors of war and natural disasters to rebuild their lives with
dignity, health care, security and self-sufficiency.


Job Summary:  The Community Services Officer (CSO) will be
responsible for ensuring quality protection outcomes by catalyzing community
actions around the PSNs, providing direct support to PSNs, and drawing from
synergy with the larger community protection components.


Key Duties and Responsibilities:  

development, implementation and reporting:

Under the supervision of the Protection Manager,
contribute to drafting concept papers and proposal development.

Identify gaps in terms of protection and community
services and generate ideas to address them with strong impact for the

Participate in PSN profiling and ongoing risks analysis in
order to design adequate responses.

Ensure quality data collection, analysis and storage in
line with the Protection Information Management principles.

Ensure daily implementation of community sub sector
activities as planned.

Ensure a daily monitoring of protection trend in the

Make sure that all community services projects adhere to
the standards and or principles of the respective thematic areas as well as
ALIGHT guidelines and accountability standards.

Contribute in preparation of monthly and weekly activity
and spending plans.

Proactively contribute to quality and timely
implementation of community sub sector activities as planned.

Contribute in drafting weekly, monthly, quarterly, annual
and other reports.

Spontaneously draft and share flash reports on major
protection incidents and risks.

and representation:

Develop relationships with a range of key stakeholders,
Local Government and other stakeholders on the community services thematic
areas at the field level in close liaison with the Protection Team Leader.

Represent ALIGHT and participate actively in the local
Community Services working groups and any other meeting as requested.

Close co-ordination in project implementation with
partners (UN agencies and national/international NGOs), including referrals,
community services gap analysis, advocacy.

Work closely with the other program components to maximize
program output and impact.

development and management:

Provide technical and programmatic leadership for the
Community Services Assistants, Community Services Case Workers and community
based structures within the operational area.

Develop staff performance measurement and targets and
appraise them based on the set targets.

Conduct daily field visits to support Community Service
Assistant – mentoring – through technical back stopping and to train duty

Uphold ’s code of conduct and principles on

and Evaluation:

Contribute to the daily quality implementation, monitoring
and evaluation of projects and interventions.

Identify, document and disseminate relevant project
success, challenges and follow up on implementation of project’s action points

Assist in participatory needs/vulnerability and capacity
assessments of affected communities

Participate in project evaluations and assist in the
analysis of results.


Qualifications, Skills and Experience:

The ideal candidate must hold a university degree in
Social Sciences, Development Studies, Adult and Community Education, Social
Work and Social Administration, Community Psychology or any related field.

At least three years’ experience in Community Services or
community development interventions.

Familiarity with effective community mobilization
techniques and social change approaches, such as Raising Voices SASA!, strongly

Experience in participatory methods for community
education and mobilization.

Diplomacy and assertiveness; the ability to confront and
discuss sensitive issues with respect.

Must be fluent in written and spoken English.


How to Apply:

All suitably
qualified and interested candidates should apply online at the link below.


Click Here


Deadline:  13th January 2021


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