The Ugandan Jobline

 Job Title:    Teller (Several No
Experience Job Opportunities)

Organisation: Citi Bank

Duty Station: Kampala, Uganda

Reports to: Cash Officer

 

About US:

Citigroup is today’s pre-eminent financial services company and was built
to create a highly diversified financial services company that could act as one
to deliver solutions to clients throughout the world. With the most diverse
array of products and the greatest distribution capacity of any financial firm
in the world, our employees manage 200 million customer accounts across six
continents in more than 100 countries. Citi works tirelessly to provide
consumers, corporations, governments and institutions with a broad range of
financial services and products. We strive to create the best outcomes for our
clients and customers with financial ingenuity that leads to solutions that are
simple, creative and responsible

 

Key Duties and
Responsibilities:  

·       
Receiving
and processing of Cash/Cheque instructions deposited over the counter.

·       
Provision
of high quality customer services/experience.

·       
Performing
daily 3-way reconciliation for all Cash in-transit (CIT) deposits.

·       
Processing
and preparation of cash consignments initiated through Citidirect for delivery
to client premises via Cash in Transit (CIT) services.

·       
Scanning
in-house checks and CIT cash deposit slips to TCS for processing. This also
involves reconciliation to ensure that all the deposit slips scanned have been
processed correctly.

·       
Verification
of signatures on all payment instructions received.

·       
Booking
of accounts receivables, sundry account items and ensuring prompt liquidation.

·       
Ensuring
good KYC controls in order to mitigate fraud risk.

·       
Processing
and reconciliation of CIT deposits initiated via Web POS.

·       
Receiving
cheques over the counter, recording them and handing them over to clearing
department for processing.

·       
Raising
and following up with RMs on TOD requests for customers whose accounts are
overdrawn.

·       
Daily
reconciliation and processing nostro open items relating to cash deposits to
the Central bank and FCY cash notes exported to authorized bank note dealers.

·       
Preparing
teller cash reconciliation proofs at end of day to balance the cash position as
in the system.

·       
Acting
as a guard during the vault opening and closing process.

·       
Raising
suspicious transactions to Compliance Head when there is suspicion.

·       
Reconciling
suspense accounts to avoid aging entries that can lead to KRI breaches, this
involves sending a report for pending Citidirect cash transactions to
Citiservice such that Citiservice can advise the clients to come for the cash
withdrawals.

·       
Raising
CIT requests to the CIT vendor where the client has called and requested for
the CIT pick/ delivery service.

·       
Scanning
and uploading source documents for overrides onto the share point.

·       
Preparing
the weekly report for large value cash transactions and sending it to Financial
Intelligence Authority (FIA).

·       
Preparing
source documents for e-recon proofing process and the surprise proofs.

·       
Preparing
the daily currency position report and sending it to SCOO, Treasury and cash
officer.

 

Key anticipated Challenges of
the role:

·       
Handling
high volumes of bulk cash deposits and payments.

·       
Fraudulent
operating environment.

·       
Economic
conditions that call for honesty & integrity.

·       
Late
lunch hours due to serving clients up to 3:00pm.

 

Qualifications, Skills and
Experience:

·       
The
applicant for the Citi Bank Teller job must hold a University Honors Degree

·       
Excellent
interpersonal and communication skills

·       
Strong
risk and control awareness and knowledge of mandatory Banking control
practices.

·       
Ability
to handle daily cash payouts and receipts in various currencies including bulk
transactions

·       
Maintain
a good differences history progressively improving with experience.

·       
Strong
Analytical and problem solving skills

·       
Knowledge
of the Uganda Bankers Association consumer protection guidelines.

·       
Excellent
working knowledge of internal compliance and regulatory requirements.

·       
Knowledge
on causes and how to mitigate fraud.

·       
Knowledge
of bank products & services not limited to cash operations, trade
operations, cash and tellers functions, FX/MM products.

 

How to Apply:

All applicants who to join Citi Group in the aforementioned capacity are
encouraged to apply online at the web link below by submitting an updated CV,
cover letter, copy of ID and up-to-date transcript of academic results.

 

Click Here

 

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