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Logistics and Operations Manager Jobs - Markh Investments Co Ltd


Job Title:    Logistics and Operations Manager

Organization:  Markh Investments Co Ltd

Duty Station:  Kampala, Uganda

 Reports to: Head of Department


About US:

Markh Investments Co Ltd was formally established in 2004 with only one truck. The aim was to be the main provider to the service-transport industry in Uganda and the region at large. Today, the company has built a reputable brand as one of the most trusted private logistics company and the most reliable company in construction material and logistics services supplies.


Job Summary:  The Logistics and Operations Manager will jointly plan, direct, and coordinate the entire logistics operations and ensure smooth delivery of company goods and services. Ensure customers get services they are entitled to and support business growth and management of all distribution outlets.


Key Duties and Responsibilities:  

·        Improve performance, productivity, efficiency, and profitability through implementation of effective methods and strategies.

·        Customer Relationship Management – Manage sales for both cement and transport sectors and ensure profitability.

·        Manage the SLAs with all the company purchasing our products and services

·        Identify sales markets and opportunities with potential business growth

·        Manage scheduling and planning of transport operations always ensure vehicle maximum utilization and services level efficiency.

·        Control transport resources ensuring delivery of high quality & cost-efficient service to customers.

·        Ensure the smooth running of the fleet to generate the required turn around. Achieve Business Growth and Operational Excellence

·        Increase new client base by 10% within a given year as well as retain existing customers

·        Demonstrate an in-depth knowledge of business products and value proposition; Establish sufficient prospective opportunities to meet strategic business plans.

·        Report on successes and advise on areas for continuous improvement

·        Develop annual sales plan for input into the annual business plan and advise on critical business plans.

·        Responsible for ensuring all new customers engage in a supplier contract at the time of engagement with all relevant stakeholders i.e. Finance, Operations and Management. Supplier contract must provide material liability protection, establish acceptable business mechanics, and mitigate risk and liability to the business.

·        Ensure the company attains a position of cost leadership in the industry. Establish and monitor the cost per ton per kilometer. Initiate and implement sustainable cost reduction initiatives.

·        Develop and lead sales and operations planning process (S&OP) in the company. Organize and implement monthly activities including demand and capacity planning for sustainable growth.

Transport Service Delivery:

·        Develop systems/procedures for the transport operations

·        Oversee Driver assessment, claims, duty roster/leave, performance, and disciplinary corrective action metrics and all the operations in transport function

·        Drivers are well briefed on their trips, with pre and post trip debriefs and that they understand clearly what is expected of each, and how to deliver on the expectations

·        Develop strict control measures on fuel management

·        Prepare/validate the Transport planning based on the orders.

·        Organize and control the documentation transmission: Delivery proof (POD, RCN) to Finance.

·        Monitor the quality of service and advice management on improvement measures in areas like training of drivers, road selection, and fuel reduction, among others.

·        Liaise with the management team to set work deliverables in related sections of transport

·        Identify and work on the issues raised during the files processing whatever in the responsibility scope or not.

·        Foster a smooth working relationship with local authorities like Police URA, UNRA, and KCCA, among others.

Health Safety Security and Environment

·        Support in adherence to all HSSE protocol in the department and the company.


Key Performance Measures

·        Sales and Distribution – Manage Cement & Transport Sales Targets

·        Verifiable Business Growth

·        Managed sales and distribution SLAs

·        Fuel Cost Management strategy implemented and % of fuel cost cut downs

·        Timely Fuel & mileage accountability submitted

·        Efficient Fleet management & Transport service delivery in place

·        Fleet Management – 95% fleet on road; Turnaround repair time taken

·        Client Relationship Management closures and escalations (98%)


Qualifications, Skills and Experience:

·        The applicant must hold a Bachelors in any Logistics, Supply-Chain management; Transportation management training a plus advantage.

·        Seven to ten years of experience preferably from Transport industry;

·        Previous exposure and experience in Logistics and Supply Chain Management; Transportation Management, Distribution Management, Business Operations

·        Management, Sales and Marketing or equivalent. Strong experience in Financial Management, KAM (Key Account Management) and /or Client Relationship Management (CRM)

·        Working knowledge of transport and logistics systems

·        Business operations skills like customer service, distribution, and marketing

·        Leadership and personal organisation skills

·        Ability to prioritise workloads and be capable of managing a broad range of areas.

·        Action Oriented and Customer Focus

·        Drive for Results with Positive Attitude

·        Strong Presentation and Communications skills

·        Strong financial acumen


How to Apply:

All candidates should send an e-application with names of three professional referees



Deadline: 23rd October 2020


NB: Please note that only shortlisted candidates will be contacted. Interviews will be on rolling basis.


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