General Manager Employment Opportunity – Newrest Uganda Inflight Services


Job Title:    General Manager

Organisation: Newrest
Uganda Inflight Services

Duty Station: Entebbe
Airport, Uganda

Reports to: General


About US:

Newrest Uganda
Inflight Services is an industrial catering company specializing in the
aviation sector (restaurants serving the airline and VIP flights and ground
with signs Caffé Lindo, E-Café Sky Café), and in the rail, marine, communities
(embassies, schools, private companies, hospitals), also associated services
including aerial specialist managed services “in flight” (Inflight), the sales
on board (Buy-on-board), the Off- taxes (duty free)) and remote support (remote


Key Duties and Responsibilities: 

·       He is responsible to roll out, organize and
structure the different business branches of the company, with a special focus
on efficiency, customer satisfaction, human development, business development
and financial profitability.

·       To execute the strategy within the budget
targets approved by the Group and the Board of Directors, to develop the

·       To Implement, review and develop Inflight
operational procedures in order to be in line with the KPI of the activity

·       Assure the full implementation of Newrest
Group procedures in terms of Inflight and B&l.

·       Ensure constant review of all Infight
operations with a dedicated management team and drive forward resolutions for
any issues raised.

·       Provide an in-depth understanding and knowledge
of the Inflight business including all of the key factors that impact the
aviation industry and operations, now and in the future, and be able to suggest
and drive ideas to improve performance.

·       Assist with Inflight Unit business
forecasting. Implement and Issue reporting and tracking systems on Inflight KPI

·       Identify and exploit other business
opportunities with in the country.

·       Contribute to business retention and business

·       Promote and develop the different business
activities of the Group.

·       Monitor the Inflight Operations efficiency,
Quality, Customer Satisfaction and Profitability.

·       Review and Develop the Inflight SOPs and

·       Bring the Inflight training support to
develop the skills and know-how.

·       Analyze the Inflight market, changes,
evolutions, threats and opportunities.

·       Review the KPl’s and issue relevant action
plans in case of deviations.

·       Guarantee high level food safety services to
the client in line with international standards certification.


Qualifications, Skills and Experience:

·       The applicant must hold a master’s degree in
business management.

·       At least 5-10 years’ experience in In-flight
Catering Managerial position


How to Apply:

If you think you match the above criteria, please send your application
together with a detailed resume and copies of the relevant academic papers to:


Human Resources
Manager, Newrest Uganda

In-flight Services

Plot M92 Sebugwawo
Drive, Airside Road

P.O. Box 728 Entebbe
– Uganda


Deadline: 30th September 2020


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