The Ugandan Jobline

Job Title:        IT
Associate

Organisation: United
Nations High Commissioner for Refugees (UNHCR)

Duty Station: Uganda

Vacancy Notice: Internal/ External Vacancy notice no. 014/2020

Position Number: 10018196

Position Grade: GS-6

About US:

The Office of the
United Nations High Commissioner for Refugees was established on December 14,
1950 by the United Nations General Assembly. UNHCR’s mandate under the Statute
of the Office of the United Nations High Commissioner for Refugees is to lead
and co-ordinate action for international protection to refugees; seek permanent
solutions for the problems of refugees and safeguard refugee rights and
well-being. UNHCR has an additional mandate concerning issues of statelessness,
as it is given a designated role under Article 11 of the 1961 Convention on the
Reduction of Statelessness.

Job Summary:   The
IT Associate provides reliable and timely IT services on the application and
infrastructure of UNHCR standard IT services in the Area of Responsibility
(AoR). S/he normally receives technical guidance from a (Senior) IT Officer for
the Telecom/IT infrastructure in the region in which the field or emergency
operation exists. In offices where there is no IT Officer, direct supervision
may be exercised by the (Snr) Admin Officer as applicable in the duty station.

Key Duties and Responsibilities:  

• Assist in on-site needs assessment and installation and maintenance
  of UNHCR Telecommunications and IT equipment.
• In consultation with the supervisor, establish the IT requirements
  in field operations, considering the overall IT and Telecom strategy of
  the region, the operational needs and the security constraints.
• Install and configure the most appropriate type of UNHCR IT and
  Telecommunications systems (HF, VHF, UHF, Microwave Links, Telephony, and
  satellite systems) to meet the field and emergency operations immediate IT
  needs.
• Ensure that the equipment under his/her responsibility is in good
  working condition, by inspecting regularly the hardware and installations.
  If required, arrange promptly repairs or replacement as necessary
  according to established procedures.
• Maintain records of the installations and repairs/replacements done
  and keep the supervisor fully informed on the status of the equipment.
• Provide each office, where equipment is installed, with full
  information for their asset management records.
• If applicable, keep a proper inventory level of all sites spares and
  return spare parts for repair/replacement.
• Monitor and maintain the LAN, Network Servers, Printers, LAN points,
  Hubs, Patch pane, etc. to prevent faults occurring.
• Add or remove users from the Network.
• Assist in the maintenance of accurate records of users and usage of
  the Network.
• Carry out minor hardware maintenance.
• Provide Technical Briefing/Training on the equipment to local IT
  resources and users, including IPs, ensuring that they are able to
  maintain/use the equipment.
• Assist in the development and configuration of IT and Telecom
  Equipment/Kits used in field operations and emergencies.
• Decide on appropriate resolution to incidents / problems.
• Escalate issues to supervisor if incident / problem cannot be
  resolved with scope of responsibility.
• Perform other related duties as required.

Qualifications, Skills and Experience:

• The ideal candidate for the United Nations UNHCR IT Associate job
  placement should hold a High school diploma. Required.
• At least three years of relevant work experience is required.
• Experience relevant to the function or particularly on HF/VHF radio
  or IT systems, PAMA satellite systems, PABX, Cisco routers and satellite
  modems is required.
• Knowledge of English is required.
• Certificate in Information Technology or related field is desirable.
• Hands-on experience with wireless and VoIP systems, electricity,
  generators, lightning protection an asset and previous experience in
  Emergencies is desirable.
• Analytical Thinking
• Innovation and Creativity
• Technological Awareness

How to Apply:

All interested
Ugandan nationals who wish to join the United Nations High Commissioner for
Refugees (UNHCR) in the aforementioned capacity are encouraged to click on the
link below and follow the application instructions after reviewing the job
details.

Click Here

Deadline: 21st September 2020

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