Fresher Diploma Customer Service Jobs – Receptionist – Aramex

Job Title:   Receptionist (Fresher Diploma
Customer Service Jobs)

Organization: Aramex

Duty Station:
Kampala, Uganda

About Aramex:

Aramex is a leading
global provider of comprehensive logistics and transportation solutions.
Established in 1982 as an express operator, the company rapidly evolved into a
global brand recognized for its customized services and innovative
multi-product offering. In January 1997, Aramex became the first Arab-based
international company to trade its shares on the NASDAQ stock exchange. After
five years of successful trading, Aramex returned to private ownership in
February 2002 and continued to expand and excel as a privately owned company,
establishing global alliances and gaining stronger brand recognition. In June
2005 Aramex went public on the Dubai Financial Market (DFM) as Arab
International Logistics (Aramex) with its shares traded under ARMX. Today,
Aramex employs more than 13,900 people in over 354 locations across 60
countries, and has a strong alliance network providing worldwide presence.

Job Summary:  The ambitious receptionist will ensure highest
customer service standards, reinforce a positive customer relationship and
become the customer’s trusted advisor in accordance with company policy.

Key Duties and Responsibilities: 

walk- in customers and provide full information and advice.

and meet customer expectations

high customer satisfactory service level

to cash customers and fulfil their requirements, solve their problems, follow
up their cases and update them.

collaboratively with the sales team to reach more potential customers

effectively with customers in a professional and friendly manner

four cash customers per day

and directing visitors and clients

telephone calls

campaigns for customers, Implement and promote Loyalty programs

all outstanding reports and close the related cases on daily basis.

in all inbound and outbound calls and supporting sales in making calls to all
our clientele and sending the report.

Qualifications, Skills and Experience: 

The applicant
must hold a degree or diploma in the related field

Two years
of experience in a customer service role

Must be
ready to work with a team.


problem solving & interpersonal skills.

communication skills, both oral and written.

proactive and an outgoing personality.

and reporting skills.


to multi-task and get things done to completion.

A team
player with a positive attitude, proactive and attention to detail.

oriented, hardworking and creative.

How to Apply:

All candidates should
send their applications to:

Deadline: 24th September 2020.

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