The Ugandan Jobline

Job Title:    Receptionist (Fresher Certificate Jobs)

Organization: World
Bank Group (WBG)

Duty Station: Kampala,
Uganda

Reports to: Senior Executive Assistant

About World Bank:

The World Bank is a
vital source of financial and technical assistance to developing countries
around the world. The World Bank provides low-interest loans, zero to
low-interest credits, and grants to developing countries. These support a wide
array of investments in such areas as education, health, public administration,
infrastructure, financial and private sector development, agriculture, and
environmental and natural resource management. Some of our projects are
co-financed with governments, other multilateral institutions, commercial
banks, export credit agencies, and private sector investors.

Job Summary:  The Receptionist will be required to provide
professional reception and administrative support services to the country
office. He/She will also be required to work on multiple concurrent tasks with
constant interruption without losing concentration or attention to detail.
(iii) deal with emergency situations in a calm, efficient and prompt manner;
showing an excellent sense of initiative and discretion.

Key Duties and Responsibilities:  

·       
Provide
professional reception and administrative support services to the organization;

·       
Work on
multiple concurrent tasks with constant interruption without losing
concentration or attention to detail;

·       
Must be
able to deal with emergency situations in a calm, efficient and prompt manner;
showing an excellent sense of initiative and discretion;

·       
Use a
multi-line telephone, answering a high volume of telephone calls with courtesy,
speed and accurately routing the calls;

·       
In charge
of receiving, communicating and screening visitors then directing them to their
proper destination in a courteous and professional manner;

·       
Providing
general information regarding the Bank and responding to routine inquiries or
complaints from clients and members of the public in line with Bank’s policies
and management direction;

·       
Relaying
messages accurately orally, manually and by electronic mail;

·       
Performing
other office support functions, examples of which include receiving, sorting
and ensuring distribution of incoming mail;

·       
Coordinating
monthly subscriptions of newspapers and journals to ensure validity;

·       
Maintain
Internal and external directories, circulating and updating of the visiting
missions schedule weekly, recording and dispatch of pouch weekly. 

Qualifications, Skills and Experience: 

·       
The
applicant for the World Bank Group Receptionist job placement should hold a Certificate/Diploma
in Secretarial studies, Administration or an equivalent;

·       
At least
two years’ experience in a busy diverse office environment.

·       
Excellent
command of written and spoken English;

·       
Excellent
interpersonal and communication skills, and ability to interact tactfully with
people of all levels;

·       
Demonstrable
team spirit and strong desire to actively contribute to the Bank’s objectives;

·       
Willingness
and ability to assist in any ad-hoc tasks that may come up;

·       
Excellent
word and data processing skills (Word, Excel, Outlook, etc.);

Competencies:

·       
Deliver
Results for Clients.  Responds to client requests in a timely
manner.  Demonstrates positive attitude
and responsiveness to client requests and understands the role and the larger
organization.  Ability to execute tasks
and complete requests in a consistent and timely manner. Collaborate Within Teams and Across
Boundaries.  Works cooperatively
and displays an open, helpful attitude toward others and approaches conflict as
common problems to be solved.  Values the
importance of others’ views and is aware of impact of work on larger World Bank
Group.

·       
Shows
positive attitude; Shows
interest in and helps to solve routine problems.  Considers own behavior in context of World
Bank Group’s values and mission and adapts to changing circumstances.

·       
Seeks
opportunities to grow and further develop own capabilities.  Shows
interest in knowledge, learning, and enhancing own skills.  Interacts positively with others for the
exchange of information and ideas; receives and incorporates feedback from
others.

·       
Makes
decisions appropriate to scope of job.  Seeks assistance and guidance
from others where appropriate and uses own judgment to make timely and sound
decisions.

NB: Poverty
has no borders, neither does excellence. We succeed because of our differences
and we continuously search for qualified individuals with diverse backgrounds
from around the globe.

How to Apply:  

All suitably
qualified and interested candidates who wish to join the World Bank in the
aforementioned capacity are encouraged to send their applications Online by
reviewing details at the web link below and clicking Apply Now on getting a
broader insight of vacancy.

Click
Here

Deadline: 17^th August 2020

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