The Ugandan Jobline

Job Title:    Branch Manager

Organisation: DFCU
Bank

Duty Station:  Mbarara, Uganda

Reports to: Regional
Manager

About US:

DFCU Bank is a fast
growing commercial bank offering a variety of innovative products and services.
DFCU Limited was started by the Commonwealth Development Corporation (CDC) of
the United Kingdom and the Government of Uganda through the Uganda Development
Corporation (UDC) under the name of Development Finance Company of Uganda
Limited. Later restructuring brought in DEG (of Germany) and International
Finance Corporation (IFC) as equal partners with CDC and UDC, each having a 25%
stake in the company. Its objective was to support long-term development
projects whose financing needs and risk did not appeal to the then existing
financial commercial lending institutions.

Job Summary:   The Branch Manager will be responsible for
growing the assets and liabilities business of the Branch, as per defined
budgets and managing costs so as to maximize the profitability of the Branch
while handling and overseeing all operational and human resource aspects of the
branch.

Key Duties and Responsibilities:  

·       
Drive
assets and liabilities growth in the branch to be able to meet set work plans
and all branch objectives.

·       
Drive a
sales culture in the Branch for all staff and ensure product training is
conducted so staff can ably sell all the Bank products.

·       
Regular
customer visits and communication to acquire or maintain key relationships.

·       
To
inculcate a cost awareness culture in the team by setting cost management
standards and guidelines and following up to ensure that there is no wastage,
monitor all expenses and ensure all costs are within the set budget.

·       
To grow
the loan portfolio by selling all the bank products as per the set targets and
by ensuring that loan applications are processed efficaciously, speedily and in
line with set credit guidelines.

·       
Grow the
agent network and drive the migration of customers to the agent channel.

·       
To
manage the loan portfolio and recover bad loans to achieve the set NPA and PAR
levels.

·       
Staff
scheduling and planning so as to ensure the continuous availability of quality
staff at the branch through effective succession planning, cross training, and
leave planning.

·       
Lead,
coach, train and manage the performance of branch staff. Initiate disciplinary
action for disciplinary matters at the branch and escalate cases of gross
misconduct as stipulated in policy.

·       
Ensure
proper leave management and proper succession planning for business continuity.

·       
Identify
and recommend CSR activities around the Branch local catchment area to improve
on the quality of lives of the people in our Communities and also invest in and
enhance Brand visibility.

·       
Drive a
service culture within the Branch and enforce customer experience standards in
the Branch, monitor customer satisfaction and ensure prompt resolution of
customer complaints.

·       
Oversee
the overall operations of the branch and ensure that all branch activities
comply with the laid down processes and procedures, operating risks are
minimized, best practice standards achieved, and the branch attains acceptable
audit and risk ratings.

·       
Ensure
that all documentation and transactions are in line with local and regulatory
anti-money laundering and KYC requirements.

Qualifications, Skills and Experience:

·       
The
applicant for the dfcu Bank Branch Manager job placement must hold a Bachelor’s
Degree.

·       
Professional
qualification in banking i.e. ACIB, Credit Certification.

·       
Strong
relationship management and selling skills.

·       
Knowledge
of the bank’s laid down policies and procedures relating to all areas under
control.

·       
Knowledge
of bank products and services.

·       
Knowledge
of socio-political and economic dynamics affecting the local market.

·       
Knowledge
of the code of Banking practice.

·       
Knowledge
of Branch accounting and transactional procedures, systems, and processes.

·       
A Banker
with 4 years’ experience and at least 2 years in a supervisory position.

·       
Experience
in managing a diverse range of people and activities.

·       
Ability
to communicate clearly and effectively.

·       
Good
presentation and negotiation skills.

·       
People
management skills, including Team building, motivation, and team goal plan.

·       
Leadership
skills.

·       
Decision
making and problem-solving skills.

·       
Analytical
skills.

·       
Change
management skills.

How to Apply:

All suitably
qualified and interested candidates are encouraged to
send applications with detailed CV’s including present
position and copies of relevant professional/academic certificates (University
Transcript, O and A level) to the email address indicated below;
Vacanciesbank@dfcugroup.com

Deadline: 6^th August 2020

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