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Job Title:   Front Desk Executive (2 No Experience Jobs)

Organization: Insurance
Regulatory Authority of Uganda (IRA)

Duty Station:
Kampala, Uganda

Reports to: Senior
Human Capital Officer

About US:

The Insurance
Regulatory Authority of Uganda (IRA) was established under section 14 of the
Insurance Statute 1996 now The Insurance Act, (Chap213) Laws of Uganda, 2000
(Insurance Act) which came into effect on 4th April 1996 and commenced
operations in April 1997. The establishment of the Insurance Regulatory
Authority of Uganda was a consequence of Government’s adoption of the
liberalization and privatization policies which ended its role of directly
engaging in the provision of goods and services and taking on the role of
supervisor or regulator.

Job Summary:  The Front Desk Executive will portray a
professional image of IRA to all visitors by receiving visitors and perform
clerical functions of the front desk office in line with IRA’s rules and
regulations.

Key Duties and Responsibilities:  

·       
Maintain
the reception area in a clean and tidy manner, attend to visitors and notify
pertinent members of staff.

·       
Maintain
visitors’ registry book and direct visitors to the respective offices.

·       
Provide
requested information, take messages or redirect inquiries to appropriate
offices.

·       
Keep a
databank of contact addresses of all business associates of the Authority

·       
File and
keep up to date records of correspondences.

·       
Maintain
a consistent stock of company brochures, for all products and routine forms for
distribution.

·       
Assist
in preparing materials for meetings and produce records of proceedings upon
management requests.

·       
Undertake
all typing work including reports, minutes, memos and letters for senior staff
as may be directed.

·       
Receiving
and directing all incoming calls.

·       
Receiving
and directing all incoming mails.

·       
Receive
and attend to clients in a courteous and professional manner.

·       
Any
other duties as may be assigned from time to time

Key Performance Indicators

·       
Tidiness
and orderliness at the reception area.

·       
Expeditious
communication with all clients & staff.

·       
Timely
receipt, recording/registering and distribution of all incoming mail to the
addressees.

·       
The
accuracy of output including; reports, minutes, memos and letters for senior
staff.

·       
Up-to-date
records of correspondences

Qualifications, Skills and Experience:

·       
The
applicant for the Insurance Regulatory Authority of Uganda (IRA) Front Desk
Executive job placement must hold a Bachelors (Honors) degree in Secretarial
Studies or its equivalent. Additional qualification in customer care is an
added advantage.

·       
Personal
presentation

·       
Communication
skills.

·       
Interpersonal
skills

·       
Personal
presentation

·       
Computer
skills

·       
Knowledge
of use of office equipment

·       
Customer
care skills

How to Apply:

All suitably
qualified and interested candidates who meet the requisite qualifications
should submit their applications together with copies of detailed up-to-date
CVs with at least three referees to:

The Chief Executive
Officer

Insurance Regulatory
Authority of Uganda

Plot 5 Kyadondo
Road, Legacy Towers, Block B, 2nd Floor

P.O. Box 22855,
Kampala

Email to: ira@ira.go.ug

NB:
Only shortlisted candidates will be contacted

Deadline: 7th September 2020 by 5:00 pm

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