Head of Information and Communication Technology (ICT) Jobs – PostBank Uganda Ltd (PBU)

Job Title:    Head of Information and Communication
Technology (ICT)

Organization:
PostBank Uganda Ltd (PBU)

Duty Station:
Kampala, Uganda

About US:

PostBank Uganda Ltd
(PBU), is a 100% Government owned Bank regulated by Bank of Uganda under the
Financial Institutions Act, 2004. PostBank’s strategic direction is to be the
financial institution of choice for the mass market with specific emphasis on
players in the micro, small and medium size enterprises (MSME’s), and also
along the agriculture value chain.

Job Summary:  To lead the provision and delivery of ICT
Services, oversee projects & strategies of the Bank whilst taking into
account IT market developments.

 As Head of the function, will ensure a robust
systems and IT infrastructure, contribute to Banks strategic decision making,
participate in corporate initiatives, and represent the Bank in ICT related
matters when required.

Key Duties and Responsibilities: 

·       Work with the COO/ED and appropriate staff on
developing the Bank’s ICT strategy and annual operational plan, ensuring
synergy with organisational strategy and direction.

·       Lead a team of IT and communications
professionals to implement the ICT strategy and other policy documents, oversee
the ICT business change programme and deliver various business critical and
support systems to a range of users across the Bank all the time.

·       Keep abreast of technology trends which offer
solid, appropriate, cost-effective ICT solutions to the Bank.

·       Oversee the development and delivery of ICT
products and services, in accordance with agreed service and performance
standards, industry best practice and in alignment with Bank objectives and
strategic initiatives.

·       Control and manage capital expenditure and
budgets, ensuring expenditure within the ICT function is appropriately managed,
based on lean management principles, quality of service commitment and performance
management.

·       Participate in the procurement, supply and
negotiation of ICT goods and services for the Bank in conjunction with Projects
and Logistics professionals, as appropriate.

·       Oversee all people management matters within
the function. This includes the development of teams and individuals so as to
enhance performance and potential.

·       To manage the relationship with all key
stakeholders both internally and externally and maintain appropriate
communications forums with them.

·       To maintain an ICT strategy that ensures the
Bank is prepared for changes in the nature of its business, ICT and the needs
of the local community.

·       Perform such other duties as reasonably
correspond to the general character of the post and are commensurate with its
level of responsibility.

·       Update Executive committee with all the
technology changes in place and work out a mechanism of updating the platforms
to enable the bank keep a competitive position through appropriate technology
platforms.

·       Administer service contracts with ISPs to
maintain the highest level of service to the Branches and minimize any network
downtime due to technical di¬culties; coordinates with ISPs for maintenance and
installation; oversee maintenance and management of critical network elements

·       Coordinate and update top management on all
vendors of computer systems to ensure the bank maintains a good relationship
with vendors to have a better service guarantee from the vendors

·       Coordinate the processes of updating the
intranet to ensure standard procedures in the department

·       Coordinate the business improvement processes
to ensure that the bank keeps operating e¬ciently through automation

·       Work with other department heads to implement
automation processes aimed at improving e¬ciency in the banks different areas
of operations

·       Evaluate all ICT updates/upgrades and advise
management on all changes in the technology platform bearing in mind the costs
and benefits.

·       Prepare and test the bank’s disaster recovery
plans for information systems

·       Regularly prepare Management reports on the
departmental activities.

·       Prepare ad-hoc reports as and when required
by other stake-holders

·       IT Equipment Vendor management

·       Overall Supervisory responsibility involving
sta¬ng, conducting performance appraisals, training and developing subordinates

·       Ensure a centralised Helpdesk service is
provided to all staff members.

·       Monitor compliance with ICT best practice,
policies and procedures.

Qualifications, Skills and Experience:

·       The ideal applicant must hold a Bachelor
Degree in Computer Science/Engineering/Computer Management/Information
Technology or relevant IT related Qualification.

·       Possession of a Certified banking
qualification or master’s degree in a relevant field would be an added
advantage.

·       Relevant Practical training in ICT management
in the financial services sector.

·       Professional Certification such as Oracle
Certified Professional (OCP), Sun Solaris Systems/Network/Security
Administrator, Cisco Certification etc, are desirable.

·       Must have good verbal and written
communication skills with good organizational and administrative skills

·       Sound knowledge of general banking law and
operational practices

·       Ability to translate strategy into achievable
performance objectives

·       At least seven years’ professional experience
in ICT Management, 4 of which must have been in banking, in a management role
including delivery of major projects.

·       Must be result driven, critical thinking,
analytical, attention to detail and problem-solving skills with ability to
think strategically and logically.

·       Good knowledge of best practices in ICT in
the banking industry

·       Working experience in LAN/WAN environment.

·       Working knowledge of UNIX and or Oracle
Administration, preferably on Sun Solaris Environment.

·       Good management skills of technical support
staff.

·       Current Knowledge of Computer Hardware and So
ware trendy.

·       Knowledge and skill in basic computer
programming, preferably using c/c++, java, Oracle tools (SQL*PLUS and PL/SQL)
and UNIX Shell scripting.

·       Influential skills su¬cient to motivate staff
to achieve results.

·       Time management skills su¬cient to work in a
fast paced environment on broad range of activities.

·       Good leadership, results oriented, agile
& adaptable, analytical and systematic thinking skills

·       Liaising with vendors for quotations and
supply of equipment and service delivery

How to Apply:

All suitably
qualified and interested candidates are encouraged to send your resume and
certified copies of your academic documents to hr@postbank.co.ug

Deadline: 10th July 2020

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