UN Jobs – Human Resources Officer – Operations – United Nations High Commissioner for Refugees (UNHCR)

Job Title:        Human Resources Officer –

Organisation: United
Nations High Commissioner for Refugees (UNHCR)

Duty Station: Kampala,

Position Grade:

About US:

The Office of the
United Nations High Commissioner for Refugees was established on December 14,
1950 by the United Nations General Assembly. UNHCR’s mandate under the Statute
of the Office of the United Nations High Commissioner for Refugees is to lead
and co-ordinate action for international protection to refugees; seek permanent
solutions for the problems of refugees and safeguard refugee rights and
well-being. UNHCR has an additional mandate concerning issues of statelessness,
as it is given a designated role under Article 11 of the 1961 Convention on the
Reduction of Statelessness.

Job Summary: The
Human Resources Officer supports the UNHCR’s People Strategy and contributes to
the implementation of the 2018 independent Human Resources review, which resulted
in the establishment of HR strategic priorities and the reconfiguration and
transformation of the Division of Human Resources (DHR) from a largely
transactional model into a strategic business partner for field operations and
senior management. Having the right people in the right place at the right time
is at the core of enabling UNHCR to protect and respond to persons of concern.
By attracting, retaining and developing a talented, diverse and agile workforce
while nurturing a culture of excellence, respect and wellbeing for all, UNHCR¿s
Human Resources acts as a strategic partner to the organization enabling a
people-centric culture.  The Human
Resources Officer contributes to the development of a HR customer
service-oriented culture that values proactivity, continuous improvement,
innovation and high performance. By translating operational needs into
workforce action and individual development needs, the Human Resources Officer
plays a critical role. The main areas of work of the Human Resources Officer
include the implementation of HR policies, staff administration, workforce
planning, recruitment, and talent development with inclusion, diversity and
gender as a cross-cutting issue. S/he will also support the implementation of
the staff health and counselling plans and in fostering an inclusive and
respectful working environment. The incumbent maintains employee confidence and
protects the organization and its workforce by keeping human resource
information confidential.

The Human Resources
Officer is usually supervised by Head of Office, or Senior HR Officer in a
Country Operation, or the most senior HR staff in a Regional Bureau. She/he
supervises HR Professional and General Service staff.

Key Duties and Responsibilities:

 Strategic workforce advice and operational

with management to understand priorities, and provide advice and solutions on
all aspects of HR in line with delegated HR authorities.

HR initiatives that support organizational culture change such as good people
management practices, and promoting gender, inclusion and diversity.

Plan and
implement HR operational activities to ensure timely provision of HR solutions,
prioritizing according to the needs and risks.

Assignments and
Talent Acquisition:

the process of recruitment, assignment and reassignment of locally-recruited
staff and affiliate workforce, ensuring compliance with UNHCR rules and
procedures, and providing advice to managers where required.

Set up
and run (Regional) Assignments Committee.

Conduct outreach
campaigns to attract diverse applicants. Ensure proper consideration is given
to all applicants without discrimination.

track and report on recruitment and assignments trends for management,
including efforts to reach gender parity.

Take a
proactive approach to risk management in the areas of recruitment, ensuring the
issues are identified, addressed and reported and, where appropriate,

to managers and staff, and contribution to an inclusive work environment:

dialog and outreach with staff to provide support with their queries; and also
promote dialog between staff and management to help find solutions to
HR-related issues.

proactive in identifying issues, themes and patterns affecting the workforce¿s
health and welfare, including sexual harassment and abuse of authority.

that  on-boarding, induction,
re-integration into the workplace and off-boarding support, is provided to
colleagues; Induction programmes should include information on Protection from
Sexual Exploitation and Abuse (PSEA) and Sexual Harassment, Code of Conduct as
well as workforce’s rights and obligations.

HR policies and

compliance with UNHCR¿s Human Resources policies and procedures and the UN
staff rules, regulations and UNHCR administrative instructions.

in a network among HR staff members in the region in order to harmonize
implementation of HR policies and initiatives, collect field insights to inform
the development of DHR policies and activities; identify and share HR best
practices, also through contacts with other UN agencies.

Duty of Care:

to establishing and maintaining a medical evacuation plan with senior management,
Field safety and the Senior Medical Officer.

the development and implementation of a Duty of Care strategy. Identify and
assess issues related to duty of care including physical, mental health and
safety of UNHCR¿s workforce. Promote work/life balance and flexible working
arrangements with managers and staff.

For positions in
Regional Bureaux only:

In the
absence of a Senior Talent Development Officer in the Bureau:

a talent development and sourcing strategy for UNHCR workforce in the region,
in line with UNHCR’s needs and staff members’ career planning.

Equip HR
teams and Managers in the region with skills on people management and tools
related to talent development, career guidance and performance management.

other related duties as required.

Qualifications, Skills and Experience:

ideal candidate for the United Nations UNHCR Human Resources Officer –
Operations job placement should hold qualifications in Human Resources
Management; Human Resource Development; Personnel Administration; Business
Administration; or other relevant field.

P3/NOC – 6 years relevant experience with Undergraduate degree; or 5 years
relevant experience with Graduate degree; or 4 years relevant experience with
Doctorate degree


working in Human Resources. UNHCR HR certification is a plus. Sound knowledge
of general HR policies, processes and systems.

a large number of staff, preferably within the UN

Resources Management



of technical HR advice

HR data
and people analytics



Thinking & Creative Thinking (Problem-solving)

Ethical Dilemmas




diversity and Inclusion Management

Knowledge of
English and UN working language of the duty station if not English and local


ability to identify and implement successful business related HR interventions.
Experience in some of the following areas: HR administration, workforce
planning, recruitment, HR policy or talent development.

in HR information technology systems and tools.

in field humanitarian operations and/or emergency settings.

working with the United Nations.

working in a multi-cultural setting.


C001L3 –
Accountability Level 3

C002L3 –
Teamwork & Collaboration Level 3

C003L3 –
Communication Level 3

C004L3 –
Commitment to Continuous Learning Level 3

C005L3 –
Client & Result Orientation Level 3

C006L3 –
Organizational Awareness Level 3

M001L3 –
Empowering and Building Trust Level 3

M006L3 –
Managing Resources Level 3

M003L3 –
Judgement and Decision Making Level 3

M002L3 –
Managing Performance Level 3

X001L3 –
Analytical Thinking Level 3

X005L3 –
Planning and Organizing Level 3

X009L3 –
Change Capability and Adaptability Level 3

How to Apply:

All interested
Ugandan nationals who wish to join the United Nations High Commissioner for
Refugees (UNHCR) in the aforementioned capacity are encouraged to click on the
link below and follow the application instructions after reviewing the job


Deadline: 14th May 2020

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