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No Experience Front Desk Assistant Jobs - Reproductive Health Uganda (RHU)

Job Title:       Front Desk Assistant
Organization: Reproductive Health Uganda (RHU)
Duty Station: Kampala, Uganda
Reports to:       Administrative Officer

About us:
Reproductive Health Uganda (RHU) is a Member Association of the International Planned Parenthood Federation (IPPF), and its core mandate is to champion, provide and enable universal access to rights-based Sexual and Reproductive Health and Rights (SRHR) information and services to vulnerable and underserved communities and to young people.  The role of the engagement with RHU and its partners is to ensure that SRHR are respected, protected and fulfilled as a goal in itself, and as a fundamental means to gender equality, human well-being and sustainable development.

Job Summary:  Management of the reception, telephone records, message services and other general duties

Key Duties and Responsibilities: 
  • Operate RHU’s switchboard, handling all incoming and outgoing telephone calls in a professional manner including routing calls to appropriate staff according to RHU procedures.
  • Greet and warmly welcome visitors to the Offices, ensuring they sign in the visitor’s book and informing the relevant member of staff of their arrival and keep their records.
  • Develop and maintain a tracking system on all incoming & outgoing mails and courier items for the office
  • Check and sign for deliveries, and actively distribute all incoming mails before informing the relevant member of staff/ offices of their arrival. Follow procedures and ensure security of valuables.
  • Ensure that relevant notices are displayed on staff notice boards in an orderly manner and regularly update materials displayed.
  • Monitor and ensuring that the reception/ front and rear entrances of the building are kept clean and tidy.
  • Report telephone equipment and line faults to the IT coordinator.
  • Perform any other professional duties as may be assigned by the supervisor.


Qualifications, Skills and Experience:
·       The ideal applicant must hold a Bachelor’s degree in Office Management, Secretarial, or related field.
·       Experience working with a Non-Governmental Organization (NGO) not less than 2 years, will be an added advantage.
·       Knowledge, Skills and temperament
·       Knowledge about RHU’s core business
·       Excellent written and verbal communication skills
·       Competency in Microsoft office applications including Word, Excel, and Outlook.
·       Good time management skills, good memory, multitasking and visitor support
·       Experience with administrative and clerical procedures
·       Able to contribute positively as part of a team, helping out with various tasks as required
·       Positive and enthusiastic, Integrity, tact and diplomacy
·       Flexible, confident and polite attitude
·       Professional dress code and good telephone manners

How to apply
All interested and qualified candidates submit by post, email or hand-deliver application letters and attach certified copies of academic transcripts, a detailed Curriculum Vitae and other relevant documents as well the contact addresses (e-mail) of 3 referees including their telephone contacts to:
The Executive Director, Reproductive Health Uganda, P.O. Box 10746 Kampala
Or hand-deliver at: RHU Head Office, Plot 2, Katego Road – Tufnell Drive, Off Kiira Road, Kamwokya – Kampala, Uganda.
Only shortlisted applicants will be contacted
NB:  Female applicants are encouraged to apply

Deadline: 6th December 2019

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