Entry Level UN Call Centre Jobs - Business Support Assistant (Help Line Operator) - United Nations World Food Programme (WFP)

Job Title:               Business Support Assistant (Help Line Operator) Organization:  United Nations World Food Programme (WFP) Duty...

Field Operations Coordinator


GOAL is currently seeking to hire competent persons to join our Uganda team. This is an exciting opportunity for you to join an extremely dynamic International NGO and to use your skills. If you are familiar with working within the international development aid sector and have a strong background in the areas mentioned, then you are the one we are looking for! All positions are contingent to funding.

Field Operations Coordinator

About the Role
The Field Operations Coordinator works under the direct supervision of the Head of Operations (based in Kampala). The Field Operations Coordinator is responsible for providing overall oversight and leadership on operations at field level. The role is ultimately about ensuring compliance to GOAL systems and effective people management, ensuring that GOAL staff are given clear direction, support supervision and remain productive and accountable.

Please note that this role will be based in Kampala for approximately 4 to 6 months supporting set up of new field offices across several locations with a particular focus on systems improvement and training of new staff. Once the field offices are established the position will be based full time at field level overseeing several field offices.

Key Duties and Responsibilities:

Management Support
  • Manage all systems support to the field offices including logistics, procurement, facilities, admin, security and people management in accordance with GOAL policies and procedures and Donor and Government of Uganda requirements
  • Lead on new location assessments and office set up
  • Identify operational needs across the field offices and either solve or submit clear recommendations to the Head of Operations
  • Develop guidance and information materials on field offices systems and induct all new staff and visitors on  office systems procedures (as appropriate)
  • Work with Programme teams, Finance/Admin and Logistics Staff to consolidate and ensure that their rolling budgets and funds requests are accurate and timely

Logistics & Procurement
Supervise the field logistics officer and ensure effective logistics and procurement across assigned field offices
·        Ensure the necessary logistics and procurement guidelines are followed as per GOAL policies and procedures
·        Review field office procurement plans, Order Tracking Sheets (OTS), Stock management Sheets (SMS) and Fixed Asset Registers (FARs)
·        Ensure that stock, inventory and asset lists are updated regularly across all field sites and there is a functioning system in place for asset and stock planning and replenishment
·        Ensure the contract database and framework database is updated accordingly, reconciliations are completed monthly with complete paperwork for payments being submitted to Finance on a timely basis.
·        Oversee the stores and ensure that they are functioning well in line with provided guidelines
·        Ensure effective contract and framework agreement management with timely reconciliation and payment of invoices
Fleet Management
Supervise the field logistics officer and ensure effective use of vehicles/ motorcycles across assigned field offices
Premises
Supervise the field logistics officer and ensure effective premises management across assigned field offices:
  • Ensure effective management of rental contracts including compliance with all terms, liaison with landlords in accordance with the contract and timely, accurate preparation of all internal documentation for payments, reviews and renewals.
  • Ensure adequate provision of utilities, power and internet connectivity in all premises, and that bills are settled in timely manner
  • Ensure good occupational safety and security in all premises; encouraging and supporting the logistics officer in raising issues and identifying / reporting all health and safety hazards.

Security Management
  • Act as the security focal person in the district and assume responsibility for day to day welfare of GOAL staff and assets and ensure security guidelines are followed
  • In collaboration with field operations staff, assess security on a daily basis and provide advice to the Head of Operations / Country Director on the safety and security consideration in the district to ensure a safe working environment for staff and to protect GOAL assets
  • Provide regular security reports to the Security Officer and review the Security Operational Procedures in the district and submit quarterly to the Security officer

Reporting & Communication
  • Liaise closely with the Senior Management Team to ensure open and transparent communication and that feedback is received and duties are carried out in a timely and efficient manner

External representation & Coordination
  • Actively support district coordination, ensuring that GOAL develops and maintains effective working relationships with local government officials, leaders and the community
  • Represent GOAL in relevant external meetings and fora



·        Masters in Business Management/ Logistics/Supply Chain Management or Procurement is desired
·        Degree in Supply Chain Management, Business Management, logistics, Economics or related field.
·        CIPS Level IV
·        Minimum 6 years of progressive management and 2 years leadership experience in a similar field.
·        Experience working with at least two of the following donors: OFDA, DFID, ECHO, and EU, and knowledge of specific donor guidelines.
·        Strong leadership qualities and willingness to exercise initiative.
·        Ability to identify and communicate potential problems and propose solutions to the level of management and then effect change.
·        Must be able to function effectively in complex work environment, set appropriate priorities and deal effectively with numerous simultaneous requirements.
·        Willingness to be in a remote field site
·        A high level of computer literacy (Word, Excel, PPT etc.)

GOAL
Established in 1977, GOAL is an international humanitarian agency, with a global team of 2,400 personnel, dedicated to alleviating the needs of the most vulnerable communities. Currently operating in 13 of the world’s most vulnerable countries, GOAL delivers a wide range of humanitarian and development programmes, ranging from humanitarian relief in disaster situations, to focusing on nutrition, food security, and building greater resilience and sustainable livelihoods.

General description of the country programme:
First operational in Uganda in 1979, the current GOAL Uganda country programme focuses on Health (including WASH, Health Accountability and Nutrition programming); and a market based systems approach to improving agricultural livelihoods and WASH. GOAL Uganda mainstreams gender, child protection, social behaviour change and resilience strategies across all programming. GOAL works on a district focused approach and uses a mixture of direct implementation and partnerships with national and international civil society organizations, local government, the private sector and communities to give effect to our mission.

GOAL Uganda has a skilled team of approximately 100 personnel and manages an annual operating budget of approximately €8.7 million (2018). GOAL is currently operational in the North, South, East and West of Uganda with six established offices in Kampala, Lira, Bugiri, Abim, Kaabong and Agago Districts. GOAL Uganda country programme is funded by a number of donors who include Mastercard, charity: water, Irish Aid and some small foundations.

Remuneration Package and Benefits: Our package includes a competitive salary, health insurance cover for up to 3 dependents, comprehensive 24 hour personal accident cover, terminal benefits equivalent to one month for each completed year of service and our working hours provide for a half day on Fridays.  GOAL promotes a learning and development environment with training & study opportunities aligned to our staff development policy.

How to Apply:
Interested applicants who meet the requirements should submit their applications by email with at least 4 reference contacts (3 from the last three employers, and 1 character reference), and daytime contact number to; The Human Resource Manager, GOAL Uganda: recruitment@ug.goal.ie  indicating the title for the position applied for in the subject line by 13th December 2019.  PLEASE DO NOT ATTACH CERTIFICATES.

Deadline: 13th December 2019

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline




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