Technician Job Vacancy – TrackNav (U) Ltd

Job
Title:    Technician

Organization:
TrackNav (U) Ltd

Duty
Station:
Head Office, Kampala Uganda

Key Duties
and Responsibilities:

Technical

·      
Installation of Eezy Track units to the quality
standards imposed

·      
Diagnose and repair problems that have occurred
after installation

·      
Taking relevant photo’s needed for fitment

·      
Download fitment photo’s to complete the fitment
process

·      
Correct completion of vehicle inspection sheets
pre and post installation

·      
Report any problems and/or anomalies through the
correct channels as soon as possible

·      
Demonstrate knowledge of product range &
technical standard for installations

Customer service

·      
Client satisfaction, taking the utmost care on
all clients vehicles

·      
To be polite and professional to the client at
all times

·      
Schedule adherence: on time for appointments and
meetings

·      
Handover of client packs if and when required

·      
report any problems and/or customer care issues
through the correct channels as soon as possible

Qualifications,
Skills and Experience:

·      
A minimum of 2 years’ experience in a similar
position preferably in a financial institution.

·      
Degree in Computer Science, Information
Technology, Engineering or any other relevant field.

·      
Client’s endorsing post installations
declaration forms

·      
Good performance of tracking units after every
installation

·      
Post installation cleanliness of clients vehicle

·      
Correct data entry of client’s details in the
master listing.

·      
Repair of defective tracking units

·      
Proper de-installation and transfer of tracking
units

·      
Securing the installation areas from
unauthorized persons.

·      
High level of dedication to work i.e. reporting
on time and working overtime where required doing so.

·      
Accountability is key, be eager to get the
installations correct and seek the correct signed off so that we ensure the
readings received are correct.

How to
apply:

All interested and qualified candidate submit your
application, detailed CV and testimonials to the address below;

The Human Resource Manager;

TrackNav (U) Ltd

Send your application by

Email to: tracknavuganda@gmail.com

Deadline: 28th November 2019

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