Several No Experience Customer Care Jobs – Business Banker (Mbarara) – Stanbic Bank

Banker – Mbarara Branch

Organisation: Stanbic

Duty Station: Mbarara,

About US:

Stanbic Bank Uganda
Limited is a subsidiary of Stanbic Africa Holdings Limited which is in turn
owned by Standard Bank Group Limited (“the Group”), Africa’s leading banking
and financial services group. The Standard Bank Group is the leading banking
group focused on emerging markets. It is the largest African banking group
ranked by assets and earnings. Stanbic Bank Uganda Limited is the largest bank
in Uganda by assets and market capitalization. It offers a full range of
banking services through two business units; Personal and Business Banking
(PBB), and Corporate and Investment Banking (CIB).

Job Summary: The Business Banker will provide a proactive business banking sales and
service management function that will retain and grow a portfolio of Stanbic Bank
SME customers by identifying and implementing value adding and specialized
financial product solutions from a range of standard and/or customised offering

Key Duties and Responsibilities:   

  • The incumbent must adhere to the service
    standards and provide excellent customer service
  • Receive and verify customer documents
    for account opening, facilities, account amendments and any other customer
    instruction according to laid down procedure
  • Adhere to the Sales High 5 standards
  • Acquire new business relationships and
    accounts Grow the portfolio balance sheet as per set targets
  • Manage credit and operational risk in
    account opening and loan processing
  • Manage the loan portfolio by active
    participation in watch list meetings, monitor/manage pre-Non Performing
    Loans (NPLs) and fully recover bank funds
  • Agree performance contract for the
    Account Support Officer and provide monthly performance feedback in order
    to maintain performance at required levels
  • Coach/mentor and arrange training
    interventions for the Account Support Officer

Qualifications, Skills and Experience:

  • The ideal candidate for the Stanbic Bank
    Business Banker job  opportunity should hold a Bachelor’s degree in
    Business Studies or a related field from a recognized university
  • A minimum of two years of sales
    experience in branch banking
  • Previous experience running a small
    business an added advantage
  • Extensive knowledge of the Business
    Banking value proposition
  • Sound knowledge of bank
  • Sound knowledge of the bank’s policies
    and procedures relating to all areas under his/her control
  • Knowledge of service standards
  • Knowledge of the core banking system
  • Knowledge of the risk management and
    credit principles
  • Good knowledge of bank policy regarding
    product criteria, pricing, charges and interest rates
  • Understanding of financial statements

How to Apply:

All candidates who
wish to join the one of Africa’s biggest Banking Groups, Stanbic Bank in the
aforementioned capacity are encouraged to Apply Online by visiting Link below.


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