The Ugandan Jobline

Job Title:    Hotel Supervisor

Organisation: Genius
Hub

Duty Station: Kampala,
Uganda

About US:

Genius Hub is a
Human Capital Solutions Firm that specializes in talent search and placement of
highly skilled individuals for clients in East Africa.  Our Client is a
leisure and hospitality resort.

Key Duties and Responsibilities: 

·        
Supervise
all Departments;

·        
Manage
Hotel Staff;

·        
Assist
management with creating employee work schedules and performance standard;

·        
Maintain
Inventory and order new items as needed;

·        
Interact
with guests to ensure they receive a quality experience;

·        
Answering
questions and addressing customer complaints;

·        
Inspect
Rooms, and all other hotel areas for cleanliness and to ensure that hotel
protocols are being followed;

·        
Setting
goals for performance and deadlines in ways that comply with company’s plans
and vision;

·        
Organizing
workflow and ensuring that employees understand their duties or delegated
tasks;

·        
Monitoring
employee productivity and providing constructive feedback and coaching;

·        
Receive
complaints and resolve problems;

·        
Maintain
timekeeping and personnel records;

·        
Pass on
information from upper management to employees and vice versa;

·        
Prepare
and submit performance reports;

·        
Recommend
on reward and promotion based on performance;

·        
Participation
in hiring  and training new employees;

·        
Undertake
disciplinarily actions if the need arises; and

·        
Perform
any other duties assigned.

Qualifications, Skills and Experience: 

·        
The
applicant must hold a Diploma/Certificate in first-line management or relevant
field. High school diploma;
Bachelors in management or relevant discipline will be considered an advantage.

·        
Proven
experience as a supervisor or relevant role;

·        
Familiarity
with company policies and legal guidelines of the field;

·        
Ability
to learn a variety of job descriptions;

·        
Good
knowledge of MS Word, MS Excel, MS PowerPoint;

·        
Skills: Sales skills, Customer service, Personnel
management, Communication skills, Time management, Organization skills,
Leadership skills, Attention to detail and Computer skills.

How to Apply:

All suitably
qualified and interested applicants should send their applications, CVs and
academic documents to geniushub@kskassociates.net not in the attention of the
Recruitment Director.

Deadline: 18^th September 2019

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