Entry Level UN Call Centre Jobs - Business Support Assistant (Help Line Operator) - United Nations World Food Programme (WFP)

Job Title:               Business Support Assistant (Help Line Operator) Organization:  United Nations World Food Programme (WFP) Duty...

UN Logistics Assistant (Operations) Job Careers - United Nations World Food Programme (WFP)


Job Title:              Logistics Assistant (Operations)
Organization: United Nations World Food Programme (WFP)
Duty Station: Kampala, Uganda
Reports to: Logistics Officer
Grade: SC5

About US:
The UN World Food Programme (WFP) is the United Nations frontline agency against world hunger. It is the largest and longest serving humanitarian agency in Uganda. Currently WFP focuses on three priority areas: Saving lives in Emergencies; Building Resilience through Predictable Safety Nets; Improving Nutrition & Mother-and Child Health; and Supporting Small Holder Farmers to Access Markets. WFP has operations in various parts of the Country.

Job Summary:  The Logistics Assistant (Operations) will implement well-defined standard logistics/supply chain processes and activities to enable effective delivery of goods and services for all delivery modalities.

Key Duties and Responsibilities: 
  • Provide support to logistics operations and activities, following standard processes and facilitating, directly or indirectly, the effective delivery of food assistance to beneficiaries.
  • Support timely ordering and delivery of commodities and supplies to authorised EDPs, partners, and destinations.
  • Create purchase orders, STO’s, OBD’s and raise SES’s in WINGS for logistics services (transportation, warehouse rent, stevedoring, inspection, clearances, etc…).
  • Support management of logistics vendors’ contracting activities including performance monitoring and measurement.
  • Coordinate with the transporters, clearing agents and local suppliers on receiving the food at WFP and CP’s warehouses
  • Respond to a variety of technical queries/requests for support, following standard processes, and obtaining guidance as required, to ensure timely and accurate resolution of all enquiries with a high standard of client service mind-set.
  • Processing all logistics related invoices, and follow-up with finance on payments status.
  • Contribute to budget preparation, monitoring and revision for all delivery modalities, ensuring adherence to relevant procedures and in compliance with corporate standards.
  • Assist in monitoring inventory management processes to track trends and account for the inventory status from source to beneficiary.
  • Support operational pipeline analyses, assessments and operational planning for all delivery modalities.
  • Process documentation for execution of logistics operations (e.g. customs clearance, invoice verification), take appropriate actions to resolve operational issues escalating various issues to the supervisor.
  • Collect and compile data, produce and/or contribute to reports (e.g. CCTI, SPRs, financial closure, physical inventory, transport performance) and ensure information accuracy in corporate systems in support to informed decision-making.
  • Liaise with internal and limited number of external stakeholders to support efficient logistics operations management.
  • Provide guidance to other support staff, in order to assist them in completing standard tasks to agreed standards and deadlines.
  • Perform other related duties as required.



Qualifications, Skills and Experience:
  • The ideal candidate for the United Nations UN World Food Programme (WFP) Logistics Assistant (Operations) job placement should a Bachelor’s degree with experience in any of the following; - in statistics, economics, business administration, transport/freight forwarding/customs clearing and logistics/supply chain management
  • Completion of secondary school education. A post-secondary certificate in the related functional area is desirable.
  • At least five (5) years of progressively responsible experience in Logistics operations, or related area as stipulated above is required.
  • Experience using corporate systems to monitor ongoing shipments, pipeline information, insurance claims, and food stock.
  • Experience using corporate systems to monitor ongoing shipments, pipeline information, insurance claims, and food stock.
  • Experience analysing data (on commodities, funds, etc.) and drafting reports.
  • Experience in measuring service providers’ performance against set KPIs.
  • Experience in assisting the preparation of contract documentation.
  • Experience in providing technical business support in corporate systems.
  • Experience in measuring service providers’ performance against set KPIs
  • Ability to work in a multi-cultural environment.
  • Ability to communicate clearly both orally and in writing.
  • Language: Fluency in both oral and written communication in English


Competencies:
  • Supply Chain Management and Optimization: Displays aptitude at monitoring and reporting on supply chain operations to enable teams to efficiently assess the performance and sustainability of current networks.
  • Planning, Project & Resource Management: Supports the planning, forecasting & resource management efforts of own team by collecting data from diverse sources.
  • Information Management & Reporting: Collates accurate and timely information and data to enable informed decision making on reporting within individual unit and consequently the greater humanitarian community.
  • Market Analysis, Contracting and Operational Execution: Ability to collect and collate necessary information to enable WFP to make informed operational decisions.
  • Warehouse and Inventory Management: Demonstrates ability to implement operational warehouse procedures and normative guidance in order to manage WFP’s warehouse, handle inventory effectively through corporate systems, and ensure loss mitigation.
  • Technical Assistance and Coordination: Demonstrates awareness of the importance of technical assistance and coordination with key stakeholders and an ability to carry out logistics activities, respecting individual mandates and programme priorities.

NB: Female applicants and qualified applicants from Uganda with Ugandan Nationality are especially encouraged to apply.

How to Apply:
All candidates who desire to join the United Nations World Food Programme are encouraged to submit their applications online at the link below.


Deadline: 22nd August 2019

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