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Job Title:    Recoveries Officer (Fresher
Jobs)

Organisation: Barclays
Bank UK 

Duty Station: 
Kampala, Uganda

Reports to: Team Leader, Collections and Recoveries

About Barclays:

Barclays is a
British multinational banking and financial services company headquartered in
London. It is a universal bank with operations in retail, wholesale and
investment banking, as well as wealth management, mortgage lending and credit
cards. It has operations in over 50 countries and territories and has around 48
million customers. As of 31 December 2011, Barclays had total assets of US$2.42
trillion, the seventh-largest of any bank worldwide.

Job Summary:  The Recoveries Officer is responsible for the management of all out
of order accounts within the Retail portfolio with the objective of putting in
place strategies with the customer to bring their indebtedness back to order or
recovering from defaulting debtors.

Key Duties and Responsibilities: 

Risk Management and Control: 40%

• Monitor and control the out of order
  retail accounts and take appropriate action to normalise the position,
  within pre-determined policy rules and laid down strategies. The overall
  objective of the role is to ensure recovery action is taken at the
  earliest opportunity to  avert loss through default
• Undertake the review of all monthly
  advances control reports, assessing the information therein and making
  recommendations regarding the strategy to be employed in ensuring that
  such out of order accounts are returned to order within the shortest
  possible time. This is likely to involve agreeing short term lending
  agreements.
• Contact customers whose accounts are out
  of order. This may take the form of written correspondence or normally
  this would be by direct telephone contact.
• Receive and authorize FOS authorization
  requests (agree short term borrowing requests)
• Own & maintain a diary system for:
• Quarterly account reviews
• Provision of financial information
• Perfection of security
• Fulfilment of conditions of offer
• EWL review
• Review and recommend classification ,
  writing off , or  outsourcing of a debt
• Send out notices and demand letters
• Adhere to service level agreements
• General filing

Business Management: 30%

• Monitor and manage workflow within the
  Retail Credit Collections, Monitoring & Control and Recoveries Team.
• Compilation of various returns, as
  required, through the assimilation of information available within the Retail
  Credit  team
• Responsible for devising collections and
  recoveries  strategies for implementation within the
  Collections, Monitoring & Control and Recoveries  team
• Input into new/amended lending policies
  or products within the business

Stakeholder Management: 30%

• Liaison with 3rd parties (i.e. debt
  collection agencies) regarding policies and strategies for the recovery of
  out of order accounts.
• First point of contact for customer
  complaints.

Qualifications, Skills and Experience:  

• The ideal candidates for the Barclays
  Recoveries Officer job should preferably hold a Bachelor’s degree in
  Business Administration, Commerce, Accounting or equivalent
• Extensive knowledge of the banks
  processes and rigour requirements related to Collections and Recoveries
• Basic IT/Systems knowledge
• Basic cash management and accounting
  knowledge

How to Apply:

If you feel
challenged by any of the above positions, and believe you can deliver on key
deliverables as outlined above, upload your application letter, current
curriculum vitae and photocopies of academic certificate to our recruitment
website detail below:

Click
Here

Barclays is an equal
opportunity employer that recruits, develops and promotes people on merit, and
rewards outstanding performance, regardless of background and gender.

For queries contact
us on 0417122453 or email: barclays.uganda@barclays.com

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