Front Desk Officer USAID Project Jobs – John Snow, Inc (JSI)

Job Title:     Front Desk Officer

Organization: John
Snow, Inc (JSI)

Funding Source: United States Agency for International Development (USAID)

Duty Station: Uganda

Reports to: Human
Resource / Admin Manager

About US:

John Snow, Inc.
(JSI) is a leader in improving the health of individuals and communities by
providing high-quality technical and managerial assistance to public health
programs worldwide. JSI has implemented projects in 100 countries, and
currently operates from eight U.S. and 81 international offices for the past 30
years. The JSI Research & Training Institute, Inc. ID a leading public
health research and consulting organization.

About USAID RHITES-N Project:

USAID-RHITES-N,
Lango will improve the use of integrated health services in Northern Uganda’s
Lango region and strengthen the health system to sustain gains made by earlier
projects. USAID-RHITES-N, Lango will contribute to improving key
population-based national health indicators; build the capacity of the Ugandan
government to carry out a sustainable and locally-driven response to the HIV
epidemic, while also improving TB, malaria, nutrition, MNCH+A, and WASH
outcomes. JSI will work with Ugandan stakeholders to design and implement
health system strengthening strategies to scale up high-impact, evidence-based
interventions at the national, sub-regional, district, and community levels.
Interventions will include VMMC, virtual elimination of mother-to-child
transmission of HIV, antiretroviral therapy, and condom education and
distribution. JSI will focus where the greatest impact can be realized, with a
priority on hard-to-reach and high-HIV-prevalence locations.

Job Summary:  The Front Desk Officer will be responsible for
the Front Desk Reception Area, receive and direct visitors around the office,
and providing administrative support for the RHITES-N, Lango project. The Front
Desk Officer reports to the Human Resources & Administration Manager.

Key Duties and Responsibilities: 

  • Be responsible for receiving, recording and distributing all
    incoming outgoing mail.
  • Receive and direct visitors in an efficient and courteous manner.
  • Ensure that the reception area is clean and tidy. Prepare and
    distribute regular updates of staff contact information (address, phone
    number, email address, etc.)
  • Oversee office upkeep, including required repairs and cleaning:
  • Assist with the management of travel arrangements for personnel and
    visiting
  • Home Office staff, if applicable, including hotel booking
  • Supervise Facilities Associates/Cleaners
  • Manage office filing system and handle official documents
    confidentially;
  • Ensure storage, control, maintenance and proper record keeping of
    all consumables.
  • Reports regularly to Human Resources & Administration Manager
    and identifies problem issues for resolution
  • Assist in arranging office events and staff retreats
  • The job holder should be flexible and will be required to interface
    and work with cross functional teams within the organization
  • Provide backup to Administrative Assistants as necessary

Qualifications, Skills and Experience:

  • The applicant for the USAID RHITES-N Front Desk Officer job
    placement should hold a Bachelor’s degree or diploma from a recognized
    institution or equivalent with at least five years of experience in a
    Front Desk Receptionist or similar position
  • Ability to manage office equipment such as computers, photocopiers,
    projectors and printers.
  • Strong filing and secretarial skills and proficiency in Microsoft
    Word, Excel and PowerPoint.
  • Ability to multi-task with a high level of accuracy and attention to
    detail.
  • Strong organizational skills and interpersonal skills;
  • Excellent verbal and written English;
  • A proven ability to work as part of a team and to be self-managing
  • Must be able to maintain confidentiality for all project and staff
    proprietary matters
  • Experience working with an international NGO is strongly preferred

How to Apply:

All candidates
should send their updated cover letters and updated CVs
to ug-rhites-n@ug.jsi.com addressed to the Human Resource Manager

Deadline: 30th August 2019

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