Digital Transformation Officer Job Opportunities – DFCU Bank

Job Title:      Digital
Transformation Officer

Organization: DFCU

Duty Station: Kampala,

Reports to: Manager
Innovation & Digital Transformation

About US:

DFCU Bank is a fast
growing commercial bank offering a variety of innovative products and services.
DFCU Limited was started by the Commonwealth Development Corporation (CDC) of
the United Kingdom and the Government of Uganda through the Uganda Development
Corporation (UDC) under the name of Development Finance Company of Uganda
Limited. Later restructuring brought in DEG (of Germany) and International
Finance Corporation (IFC) as equal partners with CDC and UDC, each having a 25%
stake in the company. Its objective was to support long-term development
projects whose financing needs and risk did not appeal to the then existing
financial commercial lending institutions.

Job Summary:    The Digital Transformation Officer will use
research and analysis (often by data) to find changes/opportunities in the
market.  The role holder will also be
responsible for supporting the digital transformation agenda aligning with the
business strategy and keeping the bank ahead of competition.

Key Duties and Responsibilities: 

  • Consult directly with DFCU clients providing advisory services
    designed to help them solve their most complex business and technology
  • Help our clients respond to and embrace market, regulatory, process,
    and culture changes triggered by emerging digital technologies.
  • Challenge old business models by innovatively designing new user
  • Create the vision for and drive the execution of new products and
  • Construct targeted change management plans including communications
    planning, change impacts, organizational readiness, and training plans.
  • Facilitate discussions, surveys, focus groups, and workshops to
    articulate vision, understand stakeholder needs, and gather input.
  • Contribute to business development and thought leadership efforts.
  • Lead programs or work streams within a transformation and / or
    establish and manage the controls and governance aspects of a
  • Help create and drive functional prototypes based on business
  • Help define and execute new business concepts in emerging platforms
    including but not limited to artificial intelligence and voice applications.
  • Build and develop fintech relationships and develop strategic
    partnerships with those who share our goal of continuous innovation and
    breakthrough thinking.
  • Suggest workable solutions to development teams with consideration
    for product contract, positioning, and market requirements.
  • Monitor and analyze market trends; including the studying of
    competitors’ services and products.
  • Explore new ways of improving existing services and products as a
    way of increasing profitability.
  • Provide product training, relevant clinical papers, printed and
    electronic promotional material and the necessary technical expertise to
    sales teams to enable them to sell the product.
  • Identify and present creative and innovative product solutions.
  • Interface with development leads to make sure that product
    requirements are understood.
  • Coordinate product releases with the marketing, sales, development
    and service teams and respond to product related inquiries.

Qualifications, Skills and Experience:

  • The applicant for the DFCU Bank Digital Transformation Officer job
    placement must hold a Bachelor’s degree in Computer Science, Information
    Technology, Business Computing, Commerce, Accounting or Business
    Statistics or another related field.
  • Adept at Financial Technology & Innovation.
  • A professional qualification in banking e.g. ACIB and Project
    Management (e.g. Prince II would be added advantage).
  • Ability to prepare product papers / Business cases.
  • Five years of relevant work experience at a large financial services
  • Demonstrated experience in driving innovation and change agendas in
    Financial Services.
  • Demonstrated ability to link and apply complex technologies to
    business strategies & a high proficiency in Information and
    Communication Technology.
  • Ability to work creatively and analytically with a structured
    approach to problem-solving.
  • The ability to lead and inspire fintech teams that bring services to
    market faster than our competition is critical.
  • Strong skills in business process analysis and redesign.
  • Strong understanding of banking operations, FinTech, and product
    development trends.
  • Strong skills in project management and project execution.
  • Familiarity with the financial services industry in Uganda.
  • Strong understanding and experience in digital banking services.
  • Experience collaborating with a team of programmers with varying
  • Entrepreneurial mindset with the ability to work in a rapid and
    iterative development environment.
  • Experience with data analytics and tagging concepts.
  • Demonstrated interest in one of the following communities of
    practice: Digital Advisory, Transformation Leadership, or Organizational
    Change Management.
  • An understanding of how digital solutions impact user experience.
  • Familiarity with user research, user-centered design principles,
    process transformation, and data analytics
  • Ability to create financial models and business cases.
  • Fluency in English with strong interpersonal, communication, and
    presentation skills in client-facing situations.
  • Expert Microsoft Office skills including Excel, PowerPoint, Word,
    Visio, Access, and Project.
  • Program or project management experience – especially using Agile
    methodologies added advantage.
  • Prior experience at a digital agency or with digital transformation
  • Knowledge of digital ecosystem and digital skills for one or more

How to Apply:

All candidates who
so wish to join the banking sector in the aforementioned capacity are
encouraged to send their applications with detailed CVs including present
position and copies of relevant professional/academic certificates (University
Transcript, O & A level) to:

Deadline: 3rd  September 2019

NB: dfcu
Bank does not solicit/accept payment in cash/kind from prospective candidates
in exchange for shortlisting or job placement. Any candidate who engages in
this kind of transaction is aiding and abetting fraud and will be automatically

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