The Ugandan Jobline

Job Title:    Bancassurance Specialist

Organisation: Barclays
Bank UK 

Duty Station: 
Kampala, Uganda

Reports to: Head of Bancassurance

About Barclays:

Barclays is a
British multinational banking and financial services company headquartered in
London. It is a universal bank with operations in retail, wholesale and
investment banking, as well as wealth management, mortgage lending and credit
cards. It has operations in over 50 countries and territories and has around 48
million customers. As of 31 December 2011, Barclays had total assets of US$2.42
trillion, the seventh-largest of any bank worldwide.

Job Summary:  The Bancassurance Specialist –Insurance is
responsible for assisting the Head of Bancassurance in insurance business
development and overall business oversight. The role concentrates on developing
the insurance business in the Retails and Business Banking segments of the
bank. . This includes sales, renewals, training, complaints and queries and
customer service duties. This role is also responsible for placing appropriate
insurance cover on Bank Securities book, including VAF, etc. in close
engagement with the Relationship Managers in these areas.

 Key Duties and Responsibilities: 

Business
Development/Management:  40%

• Leading and managing the planning of
  annual business targets/ objective with each team member and ensuring that
  they are achieved through a regular process of monitoring and evaluation
  of results.
• Overall responsibility for daily sales
  tracking with management reports on daily pipelines of banc assurance
  officers and Sales Managers
• Conducting regular and annual
  performance reviews on each team member in accordance with agreed business
  objectives/ targets.
• Manage renewals with sales teams to
  ensure 90% renewals target is met.
• Responsible for the appropriate
  allocation of resources to approved field activations and ensuring that
  the agreed deliverables from the activations are achieved
• Obtain Approval of all sales
  related  expenses
• Field activity by accompanying sales
  teams to presentations
• Dashboard management with relevant MI
  teams to confirm accuracy of management reports on sales activities
• Own budgets distribution with insurer
  partners and ensure they are met as agreed / ensure proper coordination
  with the designated insurance partner RM to jointly drive the LG team
  performance to achieve the budgets agreed with the partner
• Set up Bi-weekly business review
  meetings with Insurance partners to discuss budget achievement and product
  uptake
• Identify product needs and develop
  solutions in liaison with various insurer partners/Underwriters by sales
  teams.
• Opening of new markets within the bank
  network in conjunction with bank sales channels
• Work closely with the Branch and RMs to
  generate warm sales leads for the LGs, and follow up to ensure good sales
  traction is achieved
• Identifying cross and up sale
  opportunities and track performance
• Develop training budgets, programmes as
  per needs identified
• Identify product knowledge gaps through
  training needs analysis within sales teams and arrange and train / arrange
  with the partners to train
• Develop, implement and track sales
  incentive programmes
• Work with the Head Bancassurance to
  ensure strategy deliverables are properly documented and monitored.
• Report to the Head of Bancassurance on
  daily financials.
• Take and distribute minutes from Team
  meetings as and when meetings take place and ensure action items are
  closed.
• Ensure all documentation is correctly
  completed, collected and submitted as per procedure manuals and SLA’s

People Management 10%

• Working with Head of Insurance to agree
  business direction and ways of conducting insurance business
• Working with compliance team to ensure
  all regulatory matters are adhered to
• Dealing with  outlets ,operations centre  to ensure  full understanding of the insurance
  process & procedures
• Assist Head of Bancassurance in being
  main point of contact with all third parties relating to insurance in the
  allocated business areas.
• Assist Head of Bancassurance in managing
  all stakeholders internal & external relating to insurance business
• Providing support and training on
  insurance matters in the Business and corporate segments.
• Ensure that Relationship Managers own
  and manage customer queries and complaints by taking ownership and
  resolving in a timely manner. Act as the escalation point for their
  unresolved queries and complaints.
• Assist the Head of Bancassurance in
  creating an empowering environment for branch and Relationship Managers
  & staff, encouraging individual ownership and initiative.

Business
Management: 30%

• Administration
• Ensure all regulatory requirements are
  met dealing with the Registrar of Insurance
• Co-ordinate all Banc assurance
  activities conducted within the business area.
• Support all Bank departments on
  insurance matters
• Prepare management information as
  required
• Provides guidance and training to
  relationship Managers on insurance matters
• The main link between the Bank and
  insurance service providers underwriters/brokers
• Manage end to end insurances processes
  within the allocated function.
• Comply with the insurance industry
  requirements as per the act or legislation
• Budget accountability:
• Accountable for achieving annual income
  targets as cascaded from Head of Insurance
• Monitoring of progress towards achieving
  targets is done on a monthly basis.
• Establish relationships with key clients
  or business influencers in the local area
• Accountable for maintaining a renewal
  register for all financed assets and making sure that cover is valid at
  all time

Rigour/Compliance:
10%

• Ensure 
  all regulatory requirements are met e.g. renewals, informing and
  ensuring compliance to the insurance act
• Ensure that all security held by the
  Bank on lending facilities are adequately insured
• Ensuring staff dealing with insurance
  adequately trained
• Ensuring claims process is followed and
  adhered to by both staff and insurances partners or service providers
• Visits to outlets to ensure correct
  adherence to processes and procedures
• Timely 
  communication of all charges relating to insurance activities or
  requirements
• Responsible for all audit matters on
  insurance
• Customer Service: 5%
• Provides support to outlets and other
  functions on insurance issue
• Interact regularly with internal service
  providers (e.g. Operations, KYC Helpdesk) to ensure fast and efficient
  service to customers (both internal and external customers)

Qualifications, Skills and Experience:  

• The ideal candidates for the Barclays
  Bancassurance Specialist job should preferably hold a Bachelor’s degree in
  any relevant field preferably in Finance, Accounting or Economics from a
  recognized university.
• Certificate in Insurance Studies
• In depth knowledge of insurance business
  management relating to credit life and other ancillary policies or
  offerings
• Three years of work at management level
  in the insurance industry or related industry
• Preferred: Associate of Chartered Insurance
  Institute (ACII) and Certificate of Proficiency in Insurance
• Deciding and Initiating Action
• Achieving Personal Work Goals and Objectives
• Delivering Results and Meeting Customer
  Expectations
• Planning and Organising
• Persuading and Influencing
• Relating and Networking
• Leading and Supervising
• Coping with Pressure and Setbacks
• Following Instructions and Procedures
• Creating and Innovating
• Applying Expertise and Technology
• Adhering to Principles and Values
• Working with People
• Presenting and Communicating Information
• Analyzing
• Writing and Reporting
• Learning and Researching
• Entrepreneurial and Commercial Thinking
• Adapting and Responding to Change
• Formulating Strategies and Concepts

How to Apply:

If you feel
challenged by any of the above positions, and believe you can deliver on key
deliverables as outlined above, upload your application letter, current
curriculum vitae and photocopies of academic certificate to our recruitment
website detail below:

Click
Here

Barclays is an equal
opportunity employer that recruits, develops and promotes people on merit, and
rewards outstanding performance, regardless of background and gender.

For queries contact
us on 0417122453 or email: barclays.uganda@barclays.com

For more of the
latest jobs, please visit https://www.theugandanjobline.com or
find us on our Facebook page https://www.facebook.com/UgandanJobline

Related Jobs