Bancassurance Specialist Job Careers – Barclays Bank UK

Job Title:    Bancassurance Specialist

Organisation: Barclays
Bank UK 

Duty Station: 
Kampala, Uganda

Reports to: Head of Bancassurance

About Barclays:

Barclays is a
British multinational banking and financial services company headquartered in
London. It is a universal bank with operations in retail, wholesale and
investment banking, as well as wealth management, mortgage lending and credit
cards. It has operations in over 50 countries and territories and has around 48
million customers. As of 31 December 2011, Barclays had total assets of US$2.42
trillion, the seventh-largest of any bank worldwide.

Job Summary:  The Bancassurance Specialist –Insurance is
responsible for assisting the Head of Bancassurance in insurance business
development and overall business oversight. The role concentrates on developing
the insurance business in the Retails and Business Banking segments of the
bank. . This includes sales, renewals, training, complaints and queries and
customer service duties. This role is also responsible for placing appropriate
insurance cover on Bank Securities book, including VAF, etc. in close
engagement with the Relationship Managers in these areas.

 Key Duties and Responsibilities: 


  • Leading and managing the planning of
    annual business targets/ objective with each team member and ensuring that
    they are achieved through a regular process of monitoring and evaluation
    of results.
  • Overall responsibility for daily sales
    tracking with management reports on daily pipelines of banc assurance
    officers and Sales Managers
  • Conducting regular and annual
    performance reviews on each team member in accordance with agreed business
    objectives/ targets.
  • Manage renewals with sales teams to
    ensure 90% renewals target is met.
  • Responsible for the appropriate
    allocation of resources to approved field activations and ensuring that
    the agreed deliverables from the activations are achieved
  • Obtain Approval of all sales
    related  expenses
  • Field activity by accompanying sales
    teams to presentations
  • Dashboard management with relevant MI
    teams to confirm accuracy of management reports on sales activities
  • Own budgets distribution with insurer
    partners and ensure they are met as agreed / ensure proper coordination
    with the designated insurance partner RM to jointly drive the LG team
    performance to achieve the budgets agreed with the partner
  • Set up Bi-weekly business review
    meetings with Insurance partners to discuss budget achievement and product
  • Identify product needs and develop
    solutions in liaison with various insurer partners/Underwriters by sales
  • Opening of new markets within the bank
    network in conjunction with bank sales channels
  • Work closely with the Branch and RMs to
    generate warm sales leads for the LGs, and follow up to ensure good sales
    traction is achieved
  • Identifying cross and up sale
    opportunities and track performance
  • Develop training budgets, programmes as
    per needs identified
  • Identify product knowledge gaps through
    training needs analysis within sales teams and arrange and train / arrange
    with the partners to train
  • Develop, implement and track sales
    incentive programmes
  • Work with the Head Bancassurance to
    ensure strategy deliverables are properly documented and monitored.
  • Report to the Head of Bancassurance on
    daily financials.
  • Take and distribute minutes from Team
    meetings as and when meetings take place and ensure action items are
  • Ensure all documentation is correctly
    completed, collected and submitted as per procedure manuals and SLA’s

People Management 10%

  • Working with Head of Insurance to agree
    business direction and ways of conducting insurance business
  • Working with compliance team to ensure
    all regulatory matters are adhered to
  • Dealing with  outlets ,operations centre  to ensure  full understanding of the insurance
    process & procedures
  • Assist Head of Bancassurance in being
    main point of contact with all third parties relating to insurance in the
    allocated business areas.
  • Assist Head of Bancassurance in managing
    all stakeholders internal & external relating to insurance business
  • Providing support and training on
    insurance matters in the Business and corporate segments.
  • Ensure that Relationship Managers own
    and manage customer queries and complaints by taking ownership and
    resolving in a timely manner. Act as the escalation point for their
    unresolved queries and complaints.
  • Assist the Head of Bancassurance in
    creating an empowering environment for branch and Relationship Managers
    & staff, encouraging individual ownership and initiative.


  • Administration
  • Ensure all regulatory requirements are
    met dealing with the Registrar of Insurance
  • Co-ordinate all Banc assurance
    activities conducted within the business area.
  • Support all Bank departments on
    insurance matters
  • Prepare management information as
  • Provides guidance and training to
    relationship Managers on insurance matters
  • The main link between the Bank and
    insurance service providers underwriters/brokers
  • Manage end to end insurances processes
    within the allocated function.
  • Comply with the insurance industry
    requirements as per the act or legislation
  • Budget accountability:
  • Accountable for achieving annual income
    targets as cascaded from Head of Insurance
  • Monitoring of progress towards achieving
    targets is done on a monthly basis.
  • Establish relationships with key clients
    or business influencers in the local area
  • Accountable for maintaining a renewal
    register for all financed assets and making sure that cover is valid at
    all time


  • Ensure 
    all regulatory requirements are met e.g. renewals, informing and
    ensuring compliance to the insurance act
  • Ensure that all security held by the
    Bank on lending facilities are adequately insured
  • Ensuring staff dealing with insurance
    adequately trained
  • Ensuring claims process is followed and
    adhered to by both staff and insurances partners or service providers
  • Visits to outlets to ensure correct
    adherence to processes and procedures
  • Timely 
    communication of all charges relating to insurance activities or
  • Responsible for all audit matters on
  • Customer Service: 5%
  • Provides support to outlets and other
    functions on insurance issue
  • Interact regularly with internal service
    providers (e.g. Operations, KYC Helpdesk) to ensure fast and efficient
    service to customers (both internal and external customers)

Qualifications, Skills and Experience:  

  • The ideal candidates for the Barclays
    Bancassurance Specialist job should preferably hold a Bachelor’s degree in
    any relevant field preferably in Finance, Accounting or Economics from a
    recognized university.
  • Certificate in Insurance Studies
  • In depth knowledge of insurance business
    management relating to credit life and other ancillary policies or
  • Three years of work at management level
    in the insurance industry or related industry
  • Preferred: Associate of Chartered Insurance
    Institute (ACII) and Certificate of Proficiency in Insurance
  • Deciding and Initiating Action
  • Achieving Personal Work Goals and Objectives
  • Delivering Results and Meeting Customer
  • Planning and Organising
  • Persuading and Influencing
  • Relating and Networking
  • Leading and Supervising
  • Coping with Pressure and Setbacks
  • Following Instructions and Procedures
  • Creating and Innovating
  • Applying Expertise and Technology
  • Adhering to Principles and Values
  • Working with People
  • Presenting and Communicating Information
  • Analyzing
  • Writing and Reporting
  • Learning and Researching
  • Entrepreneurial and Commercial Thinking
  • Adapting and Responding to Change
  • Formulating Strategies and Concepts

How to Apply:

If you feel
challenged by any of the above positions, and believe you can deliver on key
deliverables as outlined above, upload your application letter, current
curriculum vitae and photocopies of academic certificate to our recruitment
website detail below:


Barclays is an equal
opportunity employer that recruits, develops and promotes people on merit, and
rewards outstanding performance, regardless of background and gender.

For queries contact
us on 0417122453 or email:

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