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Branch Manager – Bugolobi (Village Mall) Job Opportunity – Stanbic Bank
Job Title: Branch
Manager – Bugolobi
Organisation: Stanbic
Bank
Duty Station:
Village Mall (Bugolobi), Kampala, Uganda
About US:
Stanbic Bank Uganda
Limited is a subsidiary of Stanbic Africa Holdings Limited which is in turn
owned by Standard Bank Group Limited (“the Group”), Africa’s leading banking
and financial services group. The Standard Bank Group is the leading banking
group focused on emerging markets. It is the largest African banking group
ranked by assets and earnings. Stanbic Bank Uganda Limited is the largest bank
in Uganda by assets and market capitalization. It offers a full range of
banking services through two business units; Personal and Business Banking
(PBB), and Corporate and Investment Banking (CIB).
Job Summary: The Branch Manager – Bugolobi will oversee the
communication, implementation and delivery of business strategy within agreed
service standards and manage staff performance.
Key Duties and Responsibilities:
- Drive a service culture within the
Branch and adherence to the Service
standards - Monitor customer complaints, identify
trends and root causes and address them at the branch to prevent
recurrence - Grow the balance sheet (assets and
liabilities) as per set targets - Drive a sales culture within the branch
for all staff by allocating individual sales/campaign targets for the year - Interpret branch financials and update
the team on the Branch’s performance on a monthly basis - Manage Branch costs with emphasis on
containment of controllable costs
such as overtime, petty cash, power, telephone, travel, repair and
maintenance costs in accordance with set budgets - Agree performance contracts for direct
reports and provide monthly
performance feedback in order to maintain performance at required levels - Arrange for training for direct reports
in line with personal development and talent development plans (i.e.
On-the-job, classroom based, attachments, job rotations
Qualifications, Skills and Experience:
- The ideal candidate for the Stanbic Bank
Branch Manager – Bugolobi job placement must hold a Bachelor’s degree in
Business Studies or a related field from a recognized university - At least three years in managerial or
supervisory position - Good knowledge of service, sales
techniques and branch operations - Good knowledge of the retail banking
value propositions - Knowledge of the banks policies and
procedures - Knowledge of managing local market sales
principles - Knowledge of Code of Banking Practice
How to Apply:
All candidates who
wish to join the one of Africa’s biggest Banking Groups, Standard Bank in the
aforementioned capacity are encouraged to Apply Online by visiting Link below.
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