6 Senior Field Intelligence Officer Job Opportunities – Tugende

Job Title:      Senior
Field Intelligence Officer (6 Job Opportunities)

Organisation: Tugende

Duty Station: Kampala,

About US:

Tugende is a
technology enabled asset finance company with a social mission. We provide an
affordable path to ownership of income-generating assets for proven
entrepreneurs. Our primary product is a lease to own motorcycle financing
package which includes training, life and health insurance, and active support.
Tugende currently serves tens of thousands of clients in Uganda and we are
preparing to extend our offering into Kenya. 

With a market for
motorcycle taxis of over 800,000 drivers in East Africa alone, Tugende is
expanding rapidly in our core product. We are also building a platform with our
staff, branches, data, systems, and deep knowledge of the informal sector, to
expand into other asset financing as successfully as we have with our current
core product.

About this Role: This position will play an integral role in the operations of Tugende.
The Senior Field Intelligence Officer will serve as the main point of contact
between Tugende and clients who have any motorcycle security issues. The goal
is to help Tugende in maintaining excellent working conditions by keeping our
assets and our customers safe and problem free.

The position
involves creating a secure work environment for our staff and customers. As a
Senior Field Intelligence Officer, you will be responsible for minimizing
theft, vandalism and any other suspicious or criminal behavior, working closely
with relevant law enforcement authorities. You will also be a key point of
contact for customers who have security challenges. , Respect, customer dignity
and professionalism are key attributes for this job.

Key Duties and Responsibilities: 

Operations support

all client security issues are dealt with integrity and in a timely manner.

the field team in coordinating Collection and Recovery operations

all field operations conducted by the Field Officers are managed effectively
,with safety & care

all security related measures for Tugende, including making reports and follow
ups with police and other relevant authorities

proper record keeping and timely reporting on any security and safety threats
to the company

safe custody of all company property/assets at all times

the company on all security related matters both internally and externally as
well as participate in taking corrective/preventive actions on such matters

the day and night time security guards

Qualifications, Skills and Experience: 

The applicant
should preferably hold a diploma in any business related field from a reputable
institution of learning

training in security from a recognised institution

Two years’
work experience as a Security Officer in a reputable organisation..

customer experience and able to deal with difficult clients

problem solving skills

to quickly analyze information and take informed decisions

risk assessment skills

to build strong professional networks

to work under pressure with minimum supervision

emotional intelligence

riding proficiency with willingness to quickly develop into expert status

in multiple local languages will be an added advantage

literate with ability to use MS Office and Google Suite

communication and Interpersonal skills

Key Competencies

values similar to our own:

Integrity, Empathy, Teamwork, Solutions Oriented and Always growing.

Confidentiality: Able to handle sensitive information
professionally and confidentially

maintain a mindset of
“getting things done” and finding satisfaction in developing sustainable
long-term solutions at all times

and resilient:
Willingness to
travel, flexible in schedule and work hours, seek direct feedback and see every
challenge as an opportunity to grow.


What will you gain?

This is a role with
significant potential to grow as the company and Operations function grow. The
person doing this job can be promoted to Head of Security.

and compensation:
This position
is for a full-time employee who can take on additional responsibilities as new
tasks and projects come up.

Tugende’s work gives
entrepreneurs the tools to earn a living for themselves and their families. We
are changing the face of the boda industry in Uganda, and proving that young
men with little education can take on the responsibility of financing a
significant asset and earning a livable wage. Help be part of this movement!

Tugende has a smart, fun,
and growing team of 200+ Employees. We take our work seriously, but love to
joke and have fun. We regularly have fully-paid, voluntary team outings, as
well as fun parties for our clients. Our headquarters are in Kampala, and we
also have offices in Eastern and Western Uganda.

More About Tugende:

Tugende means “let’s
go” in Luganda and signifies the company’s mission and what you say on the back
of a motorcycle taxi. Tugende has been recognized as a 2012 Unreasonable
Fellow, 2014 Echoing Green Global Fellow, 2016 GSBI Fellow, and received the
MIT Zambezi prize in 2015 as one of the top 3 financial inclusion start-ups in
Africa. We have appeared in The Guardian, BBC, Economist, and elsewhere.

Tugende plans to
expand to cover all the major locations in Uganda over the next two years as
well as to expand regionally to East Countries such as Rwanda, Kenya and

How to Apply:

All suitably
qualified and interested candidates are encouraged to apply online at the link

Click Here

Deadline: 20th July 2019

For more of the
latest jobs, please visit https://www.theugandanjobline.com or
find us on our Facebook page https://www.facebook.com/UgandanJobline

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