2 Program Support Officer – Can’t Wait To Learn (CWTL) NGO Jobs – War Child Holland (WCH)

Support Officer – Can’t Wait To Learn (CWTL) – 2 Job Vacancies

Organisation: War
Child Holland (WCH)

Duty Station: 

Reports to: Team

Salary range UGX 1,541,054
to 2,391,453 /=

About US:

War Child Holland
(WCH) is an International non-profit organization that has been working in
Uganda since 2004, mainly in the Lord’s Resistance Army (LRA) affected areas.
As the situation in Uganda has stabilized, WCH has closed its programs related
to the LRA conflict and started a refugee response program in early 2016 in the
West Nile region, offering psychosocial support to children, young people and
families in the refugee and host communities. In addition to psychosocial
support, the country office is in the process of establishing education
projects with partners.

Job Summary:  The Program Support Officer – Can’t Wait To
Learn (CWTL) Officer is responsible for all logistics and implementation
support to general IT and Can’t Wait to Learn programme in Uganda. The role
includes assisting in the procurement of CWTL Materials such as; tablets and
their accessories.  The Officer is
responsible for the preparation and distribution of tablets and related
equipment to the field, replacement of the tablets, and follow up on fetching
data from the tablets with the partners. The position also involves supporting
on all IT requirements of WCH office.


Key Duties and Responsibilities: 

the procurement and preparation of tablets, accessories and related equipment
for the CWTL programme in Uganda.

  • Collaborate with the Logistics team and
    the PDA-EDU on the needs assessment for procurement of tablets,
    accessories and related equipment needed for the CWTL programme.
  • Responsible, in collaboration with the
    logistics team and HO, for the organisation and  technical preparation of tablets,
    installation of the games on the tablets, and engraving of tablets before
    they are distributed to the field.
  • Ensure an updated log of where the
    tablets are at all times.

Responsible for the
planning and implementation of distribution/hand-over of tablets, accessories
and related equipment to the different partners/learning centres.

  • Plan and organise, in collaboration with
    the PM and logistics team, the distribution of tablets and accessories to
    the partners/education centres
  • Ensure all items are registered in the
    equipment list according to WCH guidelines and criteria, keep equipment
    list up to date
  • Prepare all transfer papers and assure
    proper hand over documentation is signed by all parties
  • Prepare, assure signing, and filing of
    loan agreements with all partners/learning centres.

Support use of the
tablets in the field

  • Supporting the partners/learning centres
    on the technical use of the tablets
  • Assess, report and solve
    technical/logistical problems occurred while implementing CWTL in the
    learning centres.
  • Ensure tablets in the field are updated
    and in good working order, including organisation of replacing faulty
  • Report regularly to the line manager on
    status/location/use of all tablets
  • Implement regular stock-taking of tablets
    and accessories in all learning centres in collaboration with the
    logistics team

Support in Data

  • Coordinate with the partners M&E
    team for the timely data milking (twice a week)
  • Follow up on the sharing of collected
    data to the teachers
  • Report technical issues in Jira

Support WCH IT

  • Responsible in diagnosing and resolving
    minor network, software and hardware related problems.
  • Responsible for setting up computers of
    new staff.
  • Creates and plans IT maintenance
    schedules and frame works for WCH.
  • Responsible for evaluating and
    suggesting new technology and ideas on IT to line manager for
  • Provide on the job training and coaching
    for staff on computer/IT use.

Qualifications, Skills and Experience: 

  • The War Child Holland (WCH) Program
    Support Officer – Can’t Wait To Learn (CWTL) job should hold a Bachelor’s degree
    in Information Technology or Telecom Management
  • A minimum of three years of working
  • Fluent in English (spoken and written
  • Experience with iNGO and working with
    institutional donors is preferred.
  • Strong understanding of Education
    programs, experience of working in refugee settlements is an added value
  • Excellent interpersonal and
    communication skills;
  • Good computer skills
  • Ability to work both independently and
    collaboratively as a member if a team

How to Apply:

All suitably
qualified and interested candidates are invited to apply by uploading an
English CV consisting of maximum two pages, and answer our questionnaire
(please note that a cover letter is not requested) through the following


Deadline: 2nd August 2019

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