Fresher Planning Officer Job Opportunities – National Aviation Services (NAS)


Organization: National
Aviation Services (NAS)

Duty Station: 
Entebbe, Uganda

Reports to:
Station Manager

About US:

National Aviation
Services (NAS) is the fastest growing aviation services provider in emerging
markets. From our initial operations in Kuwait in 2003, NAS has quickly
transformed into a leading airports service provider with a presence across
regions: the Middle East, Africa and South Asia. The 8,000+ capable, personable
employees at the core of our worldwide network are committed to providing
aviation services that we benchmark to the best in the world. NAS provides
services to more than half of the world’s top ten airlines. These carriers rely
on us to work directly with passengers and behind the scenes to deliver the
services that make a difference. 

Job Summary:  The Planning Officer will be mainly responsible
for data gathering and conducting intermediate-level analysis to provide
recommendations/solutions related to NAS (National Aviation Services)
Operations staffing levels for EBB station and functions for future flight

Key Duties and Responsibilities: 

  • Creates and analyzes manpower, headcount projections, variance
    reports, labor productivity, operational performance metrics and other
    management reports
  • Perform routine reporting such as department statistical reporting
    on operations, agent performance, monthly headcount productivity reporting
    and related variance
  • Monthly trends station performance in relation to clients’ Service
    Level Agreements (SLA)
  • To constantly monitor and propose effective shift patterns to match
    business requirements, optimizing performance of all teams and maximizing
    agent satisfaction
  • To identify and pro-actively manage changes to the shift patterns to
    deliver improved customer service, working as team with Operations,
    facilitate smooth communication and transition, maintaining and
    communicating a formal historic record of the changes and their impact
  • To deliver effective & accurate reports detailing key
    performance indicators and commentary relating to workforce and shift
    performance, identifying the proposed and actual shift efficiency factors
    and clearly stating all assumptions applied
  • Utilizes resource planning tool, staffing standards, volume forecast
    and labor constraints to develop optimal staffing recommendations for
    future flight schedules for assigned stations
  • Reviews recommendations with departments and works with Station
    Manager to finalize manpower authorization levels for each month
  • May also gather best practice data and may make program/process
    recommendations to support corporate/division programs and policy updates
  • Proactively seeks out opportunities on process improvement for
    operational departments
  • Proactively identifies opportunities to reduce service defects and
    to save costs
  • Perform any other duties as may be assigned.

Qualifications, Skills and Experience: 

  • The applicant must hold a Bachelor’s Degree in a Quantitative or
    Operations related field (ex: Quantitative Economics, Statistics,
    Operations Management, engineering, math, business statistics etc)
  • One to two years of experience in resource planning working in
    operations department
  • Skills: Analytical
    Skills, Interpersonal, Communication Organizational Skills, Supervisory
    skills, aptitude in measurement, assessment and evaluation, Capacity/ staffing
    modelling experience, planning and execution, ability to work well under
    pressure and adhere to deadlines and proficient in Excel and Microsoft

How to Apply:

All candidates
should send their updated CVs and application letters to 

Deadline: 21st June 2019 by 5:00pm

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