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Fresher Planning Officer Job Opportunities - National Aviation Services (NAS)


Job Title:              Planning Officer
Organization: National Aviation Services (NAS)
Duty Station:  Entebbe, Uganda
Reports to: Station Manager

About US:
National Aviation Services (NAS) is the fastest growing aviation services provider in emerging markets. From our initial operations in Kuwait in 2003, NAS has quickly transformed into a leading airports service provider with a presence across regions: the Middle East, Africa and South Asia. The 8,000+ capable, personable employees at the core of our worldwide network are committed to providing aviation services that we benchmark to the best in the world. NAS provides services to more than half of the world’s top ten airlines. These carriers rely on us to work directly with passengers and behind the scenes to deliver the services that make a difference. 

Job Summary:  The Planning Officer will be mainly responsible for data gathering and conducting intermediate-level analysis to provide recommendations/solutions related to NAS (National Aviation Services) Operations staffing levels for EBB station and functions for future flight schedules.

Key Duties and Responsibilities: 
  • Creates and analyzes manpower, headcount projections, variance reports, labor productivity, operational performance metrics and other management reports
  • Perform routine reporting such as department statistical reporting on operations, agent performance, monthly headcount productivity reporting and related variance
  • Monthly trends station performance in relation to clients’ Service Level Agreements (SLA)
  • To constantly monitor and propose effective shift patterns to match business requirements, optimizing performance of all teams and maximizing agent satisfaction
  • To identify and pro-actively manage changes to the shift patterns to deliver improved customer service, working as team with Operations, facilitate smooth communication and transition, maintaining and communicating a formal historic record of the changes and their impact
  • To deliver effective & accurate reports detailing key performance indicators and commentary relating to workforce and shift performance, identifying the proposed and actual shift efficiency factors and clearly stating all assumptions applied
  • Utilizes resource planning tool, staffing standards, volume forecast and labor constraints to develop optimal staffing recommendations for future flight schedules for assigned stations
  • Reviews recommendations with departments and works with Station Manager to finalize manpower authorization levels for each month
  • May also gather best practice data and may make program/process recommendations to support corporate/division programs and policy updates
  • Proactively seeks out opportunities on process improvement for operational departments
  • Proactively identifies opportunities to reduce service defects and to save costs
  • Perform any other duties as may be assigned.


Qualifications, Skills and Experience: 
  • The applicant must hold a Bachelor’s Degree in a Quantitative or Operations related field (ex: Quantitative Economics, Statistics, Operations Management, engineering, math, business statistics etc)
  • One to two years of experience in resource planning working in operations department
  • Skills: Analytical Skills, Interpersonal, Communication Organizational Skills, Supervisory skills, aptitude in measurement, assessment and evaluation, Capacity/ staffing modelling experience, planning and execution, ability to work well under pressure and adhere to deadlines and proficient in Excel and Microsoft Office

How to Apply:
All candidates should send their updated CVs and application letters to ughr@nas.aero 

Deadline: 21st June 2019 by 5:00pm

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

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