Fresher Junior Systems Administrator NGO Jobs – Infectious Diseases Institute (IDI)

Systems Administrator

Organisation: Infectious
Diseases Institute (IDI)

Duty Station: 
Kampala, Uganda

About US:

The mission of the
Infectious Diseases Institute (IDI) is to strengthen health systems in Africa,
with a strong emphasis on infectious diseases through research and capacity
development. IDI has five operational areas through which it works to achieve
its mission: Prevention, Care and Treatment; Training, Research, Laboratory
services (including the CAP-certified IDI Core Lab) and Outreach.

About Project:

The Ugandan Academy
for Health Innovation and Impact was formed following an MOU between the
Ugandan Ministry of Health, Infectious Diseases Institute, Janssen, the
pharmaceutical companies of Johnson & Johnson, and the Johnson &
Johnson Corporate Citizenship Trust. The Academy is implementing mhealth
technologies in the areas of clinical care, research, capacity building and
health systems strengthening to improve health care and on utilising effective
sub granting mechanisms to support and deliver solutions. The overall aim is
achieving sustainable health care accessible to all in Uganda.

Job Summary:  The Junior Systems Administrator will mainly
promote all aspects of server administration, software deployment and
integration, resolving tickets and liaising with the IT/IS department within
IDI to provide robust and reliable services at our various clinic and research
sites. The ideal candidate should be technically competent with excellent
interpersonal skills.

Key Duties and Responsibilities: 

  • Responsible for loading and maintaining the operation of the
    Academy’s applications and platforms
  • Participate in ongoing daily system monitoring, operation, and
    administrative team tasks to ensure the proper functioning and usability
    of all running systems and applications.
  • Provide out of hours diagnostic and troubleshooting support as
  • Monitor and report on resource utilization and help to plan
    continuous process improvement
  • Monitor and test application/system performance for potential
    bottlenecks, identify possible solutions, and work with the team to
    implement those fixes
  • Compile and maintain system documentation
  • Assist with software rollout
  • Participate in systems testing and document results
  • Interact with clients at our various implementation sites both in
  • Researching new technology and making recommendations
  • Maintain current knowledge of relevant technologies as assigned
  • Participate in special projects as required
  • Liaise with Academy collaborators including government agencies

Qualifications, Skills and Experience: 

  • The ideal candidate should preferably hold a Bachelor’s Degree in
    Information Technology, Computer science or a related field.
  • One to two years’ experience supporting both Windows and Linux based
  • Experience monitoring systems, hardware troubleshooting, fault
    tracking and resolution, and routine maintenance with recurrent patching
  • Familiarity with networking concepts and working with Cisco and/or
    Fortinet systems
  • Experience with management of virtualization technologies such as
    VMWare, AWS, Azure and GCP
  • Knowledge of Active Directory, Windows Server, Windows and Office
  • Knowledge of programming/scripting in Linux and Windows (i.e.
    Python, Powershell)
  • Knowledge of database configuration, management, and administration
    using SQL Workbench, MS SQL Server Management Studio or similar
  • Familiarity with IT Security principles
  • A high level of attention to detail and ability to problem solve
  • Proven ability to work in a collaborative, team environment
  • Proven communication and customer service skills
  • Self-motivated person who takes the initiative to accomplish project
  • Desire to learn and grow others is a must

How to Apply:

IDI will offer a
competitive remuneration package to the successful candidate. Candidates that
know that they meet the above criteria and have what it takes to excel in the
above position, please send their CVs, which should include details of email
address (if any), present position, current remuneration,
Certificate/testimonials and address of three (3) Referees plus telephone
contact to the stipulated email address (Email your application and CV to and let’s save the environment).

Address to:

The Senior Human
Resource Manager

Infectious Diseases
Institute — IDI Knowledge Centre, 

Makerere University Main Campus; College of
Health Sciences, Makerere University

P.O. Box 22418,
Kampala, Uganda

Key Notes:

  • IDI is an equal opportunity employer and does not charge a
    recruitment fee or any other fees at any stage of the recruitment process
  • Internal candidates who meet the required specifications and have
    worked with IDI for a period of at least one year will be given priority.
  • Make sure that your application letter, CV and certificates are
    attached as one document
  • Indicate the Vacancy Code as the subject for your email
  • Only shortlisted candidates will be contacted
  • Any form of canvassing will lead to automatic disqualification.

Deadline: 25th June 2019  

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