Officer Social Media Monitoring Job Opportunities – Uganda Communications Commission (UCC)

Job Title:     Officer
Social Media Monitoring

Organisation: Uganda
Communications Commission (UCC)

Duty Station: Kampala,

Reports to: Manager,
Information Technology

About Us:

The Uganda
Communications Commission (UCC) was established to implement the provisions of
The UCC Act 2013 Laws of Uganda with a principal goal of developing a modern
communications sub-sector and Infrastructure in Uganda, in conformity with the
operationalization of the Telecommunications Policy.

Job Summary:   The Officer Social Media Monitoring will
mainly monitor different social media platforms with the aim of delivering
insights and providing incisive actionable reports. This role further requires
one to develop and implement a comprehensive social media strategy to increase
web traffic, increase awareness on different topics of interest.

Key Duties and Responsibilities: 

  • Develop and implement social media strategies and tactics for
    various social media platforms
  • Oversee development, management and implementation social media
    content calendars and posting schedules
  • Develop key metrics and compile data across several social media
    platforms to create weekly/monthly reports that allow visibility into
    overall channel performance. Include analysis, insights and
    recommendations for future action
  • Create development plans for social media content; recommending
    content types based on audience needs, and identify content gap
  • Stay on top of current events and social trends, and how these
    affect the Commission
  • Develop and implement a social media listening program to gauge
    overall sentiment for different topics of interest
  • Employ a variety of research techniques to understand and analyse
    online data and provide insight about relevant online conversations and
  • Monitor social media channels and messaging of interest. Provide
    monthly/quarterly update
  • Monitor latest trends in social media, including channels,
  • Conduct online media, influencer & partnership outreach, and
    identify opportunities

Qualifications, Skills and Experience:

  • The applicant for the Uganda Communications Commission (UCC) Officer
    Social Media Monitoring job must hold a Bachelor’s degree in Computer
    Science or related Information Technology, Information Security, or
    Computing, Communication fields;
  • Two to three years of professional experience in marketing/business
    analytics, statistical analysis, predictive modelling or segmentation
    experience setting
  • Two years of recent experience in directly developing and
    implementing successful social media strategies, initiatives and tactics.
  • Good understanding of Social advertising campaign management and
    optimization practices across the biggies, Facebook, LinkedIn, Twitter,
    and Instagram
  • Experience with social scheduling and analysis
  • Strong business acumen and ability to understand business/technical
    requirements for analysis/reporting purposes, interpret data and make
    actionable business recommendations
  • Displays organizational capabilities to track progress, execution
    and consistency of social advertising campaigns
  • Highly organized with ability to manage time, priorities and
    multiple deadlines in a fast-paced environment
  • Strong partnership and collaboration skills; must have experience
    influencing cross-functional leaders at varying levels of the
  • Strong written and verbal communication skills
  • Strong organizational and time management skills

How to Apply:

All suitably
qualified and interested candidates should apply online at the link below


Deadline: 5th June 2019

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