Job Title: ICT Support Administrator
Organization: MENA
Sports Consulting Uganda Ltd (BetIn Uganda)
Sports Consulting Uganda Ltd (BetIn Uganda)
Duty Station:
Kampala, Uganda
Kampala, Uganda
About US:
MENA Sports
Consulting Uganda Ltd trading as Betin Uganda operates under license by the
Logispin Group, which is one of Europe’s largest and most successful betting
and gaming brands operating across Europe and Africa. The company draws upon
the best practices in both Europe and Africa and its directors utilise their
combined experience of over 150 years in the gaming industry to bring you the
very best products and services. It operates a full online and offline sports
betting and lotteries product portfolio.
Consulting Uganda Ltd trading as Betin Uganda operates under license by the
Logispin Group, which is one of Europe’s largest and most successful betting
and gaming brands operating across Europe and Africa. The company draws upon
the best practices in both Europe and Africa and its directors utilise their
combined experience of over 150 years in the gaming industry to bring you the
very best products and services. It operates a full online and offline sports
betting and lotteries product portfolio.
Key Duties and Responsibilities:
- Provide technical support and maintenance on PC hardware components,
desktop operating system software, and application software. - Provide first level support on office network infrastructure and
connectivity issues to ensure zero downtime. - Perform minor repairs to equipment and arrange for other servicing
needs. - Monitor antivirus software and updates on the server and all company
computers and make sure that all are up-to-date. - Monitor backup systems and procedures to ensure data security.
- Detect potential risks in hardware, software, and networks and
resolve them or make recommendations in time. - Liaise with the group IT team to ensure IT policies and regulations
are maintained. - Respond to user requests for service, troubleshoot problems and help
develop solutions. - Participate in developing recovery plans for data or network
availability and performing recovery when need arises. - Learn how to use all in-house software applications and hardware
components and train other AUTHORISED users on the same when need arises. - Learn how to administer in-house software applications and ensure
coordination with the respective software providers for support - Conduct due diligence and Quality assurance of all equipment
purchased by the company and making recommendations where necessary - Assist in maintaining inventory records and documentation of ICT
equipment and manuals for software. - Participate in orientation of new staff in use of ICT equipment and
software applications - Develop and provide user training for new hardware and software use.
- Make sure that the servers, switches, Wireless Routers, Firewalls,
Printers, computer components and PABX system are all on and functioning
optimally. - Seek second level support from immediate supervisor whenever
challenged. - Maintain open communication and positive working relationship with
staff. - Perform other duties as assigned.
Qualifications, Skills and Experience:
- The ideal candidate for the BetIN Uganda ICT Support Administrator job
must hold a Bachelor’s degree - Relevant experience is desired
How to Apply:
All suitably
qualified and interested candidates are encouraged to visit the web link below
where they will register or login (if already registered) to upload their
applications and updated CV/Resumes in either PDF or Microsoft Word format and
must include 3 work related references. Please do not include your academic
documents.
qualified and interested candidates are encouraged to visit the web link below
where they will register or login (if already registered) to upload their
applications and updated CV/Resumes in either PDF or Microsoft Word format and
must include 3 work related references. Please do not include your academic
documents.
Deadline: 26th April 2019
For more of the
latest jobs, please visit https://www.theugandanjobline.com or
find us on our facebook page https://www.facebook.com/UgandanJobline
latest jobs, please visit https://www.theugandanjobline.com or
find us on our facebook page https://www.facebook.com/UgandanJobline