2 Customer Service Jobs – Waitresses – K Hotels Entebbe

Job
Title:         
 Waitress (2 Jobs)

Organisation: K
Hotels

Duty Station:  Entebbe,
Uganda

About US:

K Hotels is a
newly-opened intimate boutique hotel in Entebbe town, within close proximity of
the Central Business District, with convenient access to all parts of the city,
and essential social amenities, like shopping centres, prime residential,
international diplomatic neighbourhoods, and international schools in the heart
of the Entebbe city. K Hotels is known to have East Africa’s most prestigious
and well-furnished modern hotel with 48 luxury rooms and exceptional amenities.
It is owned by K Holdings Entebbe Limited.

Job Summary:  The Waitress will be providing excellent wait
service to ensure satisfaction. Taking customer orders and delivering food and
beverages. The incumbent will be making menu recommendations, answering
questions and sharing additional information with restaurant patrons.

Key Duties and Responsibilities: 

                    
Profound
knowledge of menu.

                    
Should
be able to take accurate food and drink orders using a POS system and
communicate order details to the kitchen staff as needed.

                    
Assist
diners with ordering by answering menu questions or making recommendations.

                    
Stay up
to date on any menu changes and daily specials

                    
Check in
with diner’s to make sure they are enjoying their meals and correct any
problems

                    
Should
maintain a neat and clean dining area.

                    
Serve
food and drink orders to guests.

                    
Present
and pour wine selections with the appropriate stemware

                    
Clear
away dirty plates, glassware, flatware and linens and clean tables after diners
have finished

                    
Deliver
checks and process bill payments.       

                    
Inform
guests about restaurant customer loyalty program, or any other specials and
promotions.

Qualifications, Skills and Experience: 

                    
The
ideal candidate for the Waitress job must hold a Certificate or diploma in
catering and hotel management or its equivalence.

                    
Two years’
experience in a 4 or 5 star hotel or busy restaurant

                    
Good
proficiency of English language.

                    
Speed
and accuracy.

                    
Knowledge
about using the POS.

                    
Ability
to sell to customer needs and flexibility.

                    
Team
player.

Desirable

                    
Should
have basic skills on using the POS. system

                    
Knowledge
of the Indian cuisine is an added advantage.

NB: The
Waitresses will be working in shifts

How to Apply:

All suitably
qualified and interested candidates are encouraged to send their cover letters
and updated CVs with passport-size photo via email to ugandanjobline@gmail.com with the subject line
quoted as “Waitress.” Please kindly indicate where you currently stay in the cover letter. 

Deadline: 30th April 2019

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