The Ugandan Jobline

• Proactively
  create and develop business relationships with companies
• Build
  close working relationships with other internal teams, external key
  business influencers to create business opportunities
• Identification
  of cross sale opportunities and introduction of leads to other functions
  within Barclays.
• Implement
  activities to deliver value added products and services, generating
  increased income and revenue from existing merchants
• Fully
  understand the workings of Barclaycard, merchant pricing and risk issues.
• Negotiate
  pricing and contracts with customers, engaging line managers at senior
  management or director level if called for towards the achievement of
  business objectives.
• Make
  sound commercial judgments in order to retain and fully develop customer
  base

• Customer
  contact is at low and medium management levels and involves discussions
  and negotiations with customers on commercial and operational issues
• The
  role holder is responsible for managing and responding to customer
  requirements, queries and complaints
• Establish,
  build and maintain ongoing relationships with customers to develop and
  protect business income
• Develop
  a deep understanding of the needs and requirements of customers’
  businesses
• Provide
  evidence of customer demand to influence new products / enhancements /
  solutions
• Apply
  knowledge and skills in resolving any challenges the merchant may face
  when using the Point of Sale terminals. It is Important that each
  Relationship manager knows PDQ functionalities and acquiring systems to be
  able to manage customer expectations during their visits.
• Maintain
  and understand the business environment in which the customer operates
• Constantly
  update knowledge on all products and services offered by Barclaycard

• Responsible
  for developing a personal sales plan to achieve targeted objectives and
  goals
• Personal
  time management of day to day activities to maximise return on resources
• Keeping
  fully updated on customer activities, challenges and demands in line with
  business demands.
• Constant
  evaluation of portfolio to achieve profitability and culling process

• Ensure  compliance  to
  Bank controls , policy , service standards and procedures as laid down by
  the bank
• Ensure
  all mandatory training completed to deadline and understood within given
  timescales.
• All
  risk events (incidents) or control failures to be escalated, investigated,
  reported and fixed at root cause to prevent reoccurrence
• Successful
  independent conformance assurance (e.g .RCA, BIA, Regulatory Compliance,)

• At
  least three years of sales experience with a proven track record of
  achievement and high performance
• Proven
  success rate in negotiation in a corporate environment
• May
  have experience in the Business to Business Financial Services Sector
• Knowledge
  of the Cards industry would be an advantage but not essential
• Communication
  skills
• Sales
  Management skills
• Planning
• Interpersonal
  skills
• Sales
  skills
• Negotiation
  skills
• Full
  and extensive knowledge of Cards products and services
• Working
  knowledge of Cards industry dynamics, interchange.
• In-depth
  knowledge of competitor solutions.
• Knowledge
  of the Business to Business sector.
• Fully
  aware of industry trends.
• Knowledge
  of Barclays Group and Barclaycard strategies.
• Working
  knowledge and practical understanding of Law legislation and regulations
  as they apply to the local market.
• Knowledge
  of card processing.
• Knowledge
  of relevant third party suppliers (e.g. technology)
• An up
  to date knowledge of industry related developments

Related Jobs