UN Chief Regional Field Technology Service Job Careers – United Nations Regional Service Centre Entebbe (RSCE)

Regional Field Technology Service (FTS)
Organization: United
Nations Regional Service Centre Entebbe (RSCE)
Duty Station: Entebbe,
Job Opening Number: 19-Information Management Systems-RSCE-113502-J-Entebbe
Job Grade: D2
About RSCE:
The Regional Service
Centre Steering Committee is the decision-making body for RSCE, in compliance
with General Assembly resolutions, United Nations Secretariat rules and regulations,
strategic guidance from United Nations Headquarters and oversight bodies. The
Steering Committee consults with the Global Field Support Strategy
Implementation Coordination Team, as required.
The Regional Service
Centre, as approved by the Member States, is owned, managed and staffed by the
regional missions it serves. This framework reinforces the existing missions’
chain of command structures and lines of authority in a manner that does not
create an additional layer between Headquarters and the regional missions. It
also ensures that staffing for RSC.
Job Summary:  The Chief, Regional Field Technology Service
(FTS) at the Regional Service Center in Entebbe (RSCE) is in charge of the
Regional Field Technology Service located in Entebbe, Uganda. The incumbent is
responsible for the provision of regional coordination in the areas of
telecommunications and information technology and geospatial-related matters in
support of client missions. S/he reports directly to the Chief, Regional
Service Center Entebbe. The incumbent has also functional reporting
relationship to the Information and Communications Technology Division (ICTD)
at UN Headquarters.
Key Duties and Responsibilities:  Within
delegated authority, the Chief, Regional Field Technology Service will be
responsible for the following:
  • Conceptualizes and develops ICT strategy in concert with the
    strategic objectives of the RSCE and ICTD; serves as the overall Regional
    Coordinator for FTS with regards to the integrated regional FTS management
    approach for the RSCE and client missions;
  • Plans, manages and oversees the activities of all ICT and geospatial
    support operations; Coordinates with Regional Field Technology Service and
    other field missions on matters related to CITS operations and support;
    ensures that substantive work programmes and programmed activities are
    carried out in a timely fashion by coordinating diverse projects in the
  • Provides technical and policy advice to senior management and
    regional coordinators on ICT systems and services in a changing business
    environment; establishes priorities and strategic requirements in
    consultation with senior management; Serves as the main liaison with the
    commanders of former military contingents on tactical and non-tactical ICT
    support for the client missions.
  • Plans and prepares the inputs for the work program of the service;
    provides leadership, guidance, and mentoring for the senior staff, and
    fosters teamwork and improved communications among all staff of the
  • Collaborates, liaises and establishes partnerships with peer ICT
    officials of other missions to develop standards, procedures, and
    practices to ensure an integrated, regional approach for a more
    cooperative and effective enabling ICT environment;
  • Takes the lead in the preparation of the RSCE’s ICT budget;
    coordinates the generation of reports to the relevant United Nations HQ
    finance and budget review bodies as required;
  • Ensures that the outputs produced by the Service maintain
    high-quality standards; that reports are clear, objective and based on
    comprehensive data. Ensures that all outputs produced by the Service under
    his/her supervision meet required standards before completion to ensure
    they comply with the relevant mandates;
  • Serves as the as the main liaison, and represents the service, with
    its clients; negotiates and coordinates with relevant national authorities
    with respect to ICT policy and related matters.
  • Manages the acquisition of goods and services; coordinates needs
    assessments and the establishing of benchmarks as well as the preparation
    of the scopes of work and requests for proposals, in coordination with the
    procurement office to establish and manage contracts.
  • Ensures proper inventory control and asset management of ICT systems
    and services in coordination with the mission’s Property and Inventory
    Control Unit in RSCE.
  • Serves on various committees and review bodies within the mission as

Qualifications, Skills and Experience:
  • The ideal candidate for the United Nations Regional Service Centre
    at Entebbe (RSCE) Chief Regional Field Technology Service (FTS) job
    placement should hold an advanced university degree (Master’s degree or
    equivalent) in Telecommunications, Information Systems and Technology or
    related areas is required. A first-level university degree in combination
    with an additional two (2) years qualifying experience may be accepted in
    lieu of the advanced university degree.
  • A minimum of fifteen years of progressively responsible experience
    in ICT, including the strategic planning and design of highly-complex ICT
    networks and systems is required. Proven track record of managing and
    delivering highly complex projects, and experience in integrating
    large-scale IST and Telecommunications Systems is required.
  • At least five (5) years of experience in the UN common system field
    operations, inclusive of Peacekeeping and Special Political Missions and
    UN Agencies, Fund and Programmes, is desirable.
  • Previous experience in carrying out administrative functions of a
    Section/Division which includes preparation of budget/cost estimates,
    reporting on budget/programme performance, procurement of goods and
    services along with contract management, and the recruitment of staff is
  • Proven Service Management experience is desirable.
  • Languages: fluency
    in English (both oral and written) is required. Knowledge of another UN
    official language is desirable.
  • Professionalism:
    Knowledge of Information Systems and Telecommunications Technologies for
    large and complex organizational environments; ability to organize and
    manage diverse and cross-functional groups, across geographically
    dispersed locations, for large-scale regional and inter-mission projects
    in conflict and post conflict areas; knowledge of administrative,
    budgetary, financial, procurement and human resources policies and
    procedures; ability to provide specialized advice on a broad range of ICT
    issues to the Senior Management of the Mission; ability to produce reports
    and papers on technical issues and to review and edit the work of others;
    shows pride in work and in achievements; demonstrates professional
    competence and mastery of subject matter; is conscientious and efficient
    in meeting commitments, observing deadlines and achieving results; is
    motivated by professional rather than personal concerns; shows persistence
    when faced with difficult problems or challenges; remains calm in
    stressful situations. Participation in the following UN Secretariat or
    similar training programs is desirable:
  • ICTD Management Certification Program
  • Supervisory skills for New ICT managers
  • SMART Programme.
  • Accountability:
    Takes ownership of all responsibilities and honors commitments; delivers
    outputs for which one has responsibility within prescribed time, cost and
    quality standards; operates in compliance with organizational regulations
    and rules; supports subordinates, provides oversight and takes
    responsibility for delegated assignments; takes personal responsibility
    for his/her own shortcomings and those of the work unit, where applicable.
  • Technological Awareness: Keeps abreast of available technology.; Understands applicability
    and limitations of technology to the work of the office.; Actively seeks
    to apply technology to appropriate tasks.; Shows willingness to learn new
  • Managing Performance: Delegates the appropriate responsibility, accountability and
    decision-making authority.; Makes sure that roles, responsibilities and
    reporting lines are clear to each staff member.; Accurately judges the
    amount of time and resources needed to accomplish a task and matches task
    to skills.; Monitors progress against milestones and deadlines.; Regularly
    discusses performance and provides feedback and coaching to staff.;
    Encourages risk-taking and supports creativity and initiative.; Actively
    supports the development and career aspirations of staff.; Appraises
    performance fairly.
  • Judgment And Decision Making: Identifies the key issues in a complex situation, and comes to the
    heart of the problem quickly.; Gathers relevant information before making
    a decision.; Considers positive and negative impacts of decisions prior to
    making them.; Takes decisions with an eye to the impact on others and on
    the Organization.; Proposes a course of action or makes a recommendation
    based on all available information.; Checks assumptions against facts.;
    Determines that the actions proposed will satisfy the expressed and
    underlying needs for the decision.; Makes tough decisions when necessary.
NB: The
United Nations does not charge a fee at any stage of the recruitment process
(Application, interview meeting, processing, or training). The United Nations
does not concern itself with information on applicants’ bank accounts.
How to Apply:
If interested in
joining the United Nations in the aforementioned capacity, please click on link
below to visit website and create profile or express interest if you already
have a profile on the UN system.
Deadline: 21st March 2019
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