Job Title: Office Assistant & Customer Service Representative (No Experience…
Several Customer Service Advisor Job Opportunities – BRAC Uganda Microfinance Ltd
Organisation: BRAC
Uganda Microfinance Ltd
Uganda Microfinance Ltd
Duty Station:
Kampala, Uganda
Kampala, Uganda
Reports to: Customer
Service Supervisor
Service Supervisor
About US:
BRAC Uganda
Microfinance Ltd is the largest Microfinance operating in Uganda covering
several districts through 149 networked branches targeting Micro, Small and
Medium Entrepreneurs of Uganda. BRAC boasts of promoting financial inclusion by
extending financial services to the un-served and underserved, now with over
212,000 borrowing clients, over 155Bn loan book with 98% recovery rate,
operationally and financially self sustaining.
Microfinance Ltd is the largest Microfinance operating in Uganda covering
several districts through 149 networked branches targeting Micro, Small and
Medium Entrepreneurs of Uganda. BRAC boasts of promoting financial inclusion by
extending financial services to the un-served and underserved, now with over
212,000 borrowing clients, over 155Bn loan book with 98% recovery rate,
operationally and financially self sustaining.
Job Summary: The Customer Service Advisors will be tasked
with managing incoming calls and customer service inquiries, attend to all customers
(Both walk-in and on phone), Capture customer complaints and support branches
with all customer service related Issues.
with managing incoming calls and customer service inquiries, attend to all customers
(Both walk-in and on phone), Capture customer complaints and support branches
with all customer service related Issues.
Qualifications, Skills and Experience:
- The applicant for the BRAC Uganda Microfinance Ltd Customer Service
Advisor must hold a Bachelor’s Degree in Sales, Marketing, Finance or
Business related field. - Five years of progressive work experience, three of which must be
directly involving sales and marketing in banking institutions or any
other related business entity.
How to Apply:
All suitably
qualified and interested candidates must submit their application letters,
Curriculum Vita, all Scanned copies of academic /other supporting documents in
one PDF file. In total, there must only be a maximum of 3 attachments and send
to hr.bracmfug@brac.net addressed to the Head of Human Resource and Training,
BRAC Uganda Microfinance Limited.
qualified and interested candidates must submit their application letters,
Curriculum Vita, all Scanned copies of academic /other supporting documents in
one PDF file. In total, there must only be a maximum of 3 attachments and send
to hr.bracmfug@brac.net addressed to the Head of Human Resource and Training,
BRAC Uganda Microfinance Limited.
Deadline: 15th February 2019
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