Fresher Officer, Channels Support Jobs – Stanbic Bank

Organisation: Stanbic
Duty Station: Kampala,
Reports to:
Team-Leader Channels
About US:
Stanbic Bank Uganda
Limited is a subsidiary of Stanbic Africa Holdings Limited which is in turn owned
by Standard Bank Group Limited (“the Group”), Africa’s leading banking and
financial services group. The Standard Bank Group is the leading banking group
focused on emerging markets. It is the largest African banking group ranked by
assets and earnings. Stanbic Bank Uganda Limited is the largest bank in Uganda
by assets and market capitalization. It offers a full range of banking services
through two business units; Personal and Business Banking (PBB), and Corporate
and Investment Banking (CIB).
Job Summary:  The Officer, Channels Support will support the
bank’s electronic products and services through development, testing and
deployment of the products, easing the process of banking thus improving on the
overall performance using the available technologies.
Key Duties and Responsibilities: 
  • Maintain optimum system availability figures for Online Banking,
    Mobile Banking, Channel Manager, POS and other Channel related services.
  • Provides prompt, efficient, quality service to end-users;
  • Provides prompt and professional support for ALERTS, ATM, and
    E-banking, Mobile Banking, Card Production, E-statement and POS.
  • Enhance his understanding of all electronic banking systems and
    related applications on a day-to-day basis through practice and
    self-driven learning;
  • Supports strategy by analyzing information related to channels from
    time to time as required.
  • Does minimum development of required in-house applications that can
    enhance productivity and improve processes.
  • Acts to minimize operating costs by resolving all possible Payments
    system faults locally (in-house) without need for escalation to Group IT;
  • Minimizes expenses of the department through disciplined and
    efficient use of Bank facilities such as Telephones;
  • Test and implement all electronic banking payment systems
    implementation requests;
  • Adheres to bank Group IT standards and procedures in performing

Qualifications, Skills and Experience:
  • The applicant for the Stanbic Bank Officer, Channels Support job
    must hold a Bachelor’s Degree in Information Technology or Computer
  • Two years’ experience in an IT environment, experience in Channels
    administration would be an added advantage
  • Working knowledge of ATM, Channel Management Applications,
    E-banking, Mobile and Alert Solutions.
  • UNIX & SQL or other Database management skills
  • Data Analysis
  • Programming skills.
How to Apply:
All candidates who
wish to join the one of Africa’s biggest Banking Groups, Standard Bank in the
aforementioned capacity are encouraged to Apply Online by visiting Link below.
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