Community Service Assistant – Humanitarian Initiative Just Relief Aid (HIJRA)

Job Title:       Community
Service Assistant
Organisation: Humanitarian
Initiative Just Relief Aid (HIJRA)
Funding Source: UNHCR
Duty Station: Uganda
Reports to: Community
Service Officer
About US:
Initiative Just Relief Aid (HIJRA) is an international African humanitarian and
development organization that positively contributes towards improving the
living standards and conditions of those adversely affected by disasters and
conflict in the Horn, East & Central Africa by implementing WASH, Health,
Education, Livelihoods, Community service & development and Protection programs
in the region for a period of more than 20 years.
About UNHCR Project:
HIJRA with funding
from the UNHCR in Uganda is implementing a multi-sectoral Program for refugees
in Oruchinga settlement (Isingiro district), Nakivale settlement (Isingiro
district), Nyakabande Transit Center (Kisoro district) and Kyangwali Settlement
(Hoima District).
Job Summary:  The Community Service Assistant is to act as a
critical interface between HIJRA and communities of concern, providing an AGD
sensitive analysis of community risks and capacities that form the essential
foundations to all HIJRA work. Under the overall direction of the Protection
Unit, and in coordination with other HIJRA staff, government, NGO partners and
other stakeholders, Community Services staff work directly with communities to
leverage their capacities for community based protection. To fulfil this role,
the Community Services Assistant, will be responsible for building and
maintaining networks within communities of persons of concern.
Key Duties and Responsibilities: 
  • Stay abreast of political and social, economic and cultural
    developments that impact on the protection environment.
  • Participate in consultative processes with government counterparts,
    partners and persons of concern to develop and implement community-based
    protection strategies.
  • Establish links with inter-agency capacity building initiatives
    which promote participatory, community-based and AGD approaches.
  • Establish systems, including those managed by communities, to ensure
    that individual cases identified at the field level are assessed, referred
    as appropriate, and followed up using ProGres or other established case
    management systems.
  • Advise program/protection unit, country offices and partners, in
    order to integrate participatory, community-based and AGD approaches in
    the overall protection delivery strategy.
  • Map and provide analyses on protection risks to communities of
    concern as well as their capacities and resources for community-based
    protection and self-protection initiatives.
  • Work with implementing and operational partners as well as with
    displaced and local communities to develop community-owned activities to
    address, where applicable, the social, educational, psycho-social,
    cultural, health, organizational and livelihood concerns as well as child
    protection and prevention and response to GBV.
  • Implement regular participatory assessments and maintain on-going
    consultation with persons of concern using multifunctional teams.
  • Assist in the planning and monitoring of programs and budgets
    through an AGD perspective.
  • Assist in building Office capacity for community-based protection
    through training and establishing systems for community mobilization and
    participation of persons of concern.
  • Contribute to HIJRA communication strategies by emphasizing the
    participatory, community-based and AGD approaches.
  • Monitor community services budgets and expenditures and advocate
    with senior management for (re)allocation of resources within the country
    envelope to meet new and/or outstanding needs.

Qualifications, Skills and Experience: 
  • The ideal candidate for the HIJRA Community Service Assistant
    job opportunity must hold a Bachelor’s Degree in Development studies,
    Social Sciences or related field.
  • Three years of working experience in the areas of community
    services, social work (e.g., gender, GBV programs, women’s empowerment and
    protection, work with refugees) and/or human rights or related tasks in
    government, NGO or international organization.
  • Experience working overseas in a humanitarian context
How to Apply:
All suitably
qualified and interested candidates should send an application letter and
Curriculum Vitae including telephone and email contacts of three referees
including your current/most recent employer.
Application should
be addressed to the:
Country Program
Initiative Just Relief Aid (HIJRA),
P.O. Box 37703,
Kampala, Uganda.
Email to:
The subject line should read: “Community Service Assistant”
NB: Please
note that interviews will be done on a rolling basis given the urgency of the
Deadline: 15th February 2019
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