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• Support the program with all MC Administration arrangements.
• Actively contribute to the office strategic planning process and
  provide regular updates.
• Interface with stakeholders and local partners in a manner
  consistent to the program team in terms of paperwork and documentation of
  goods and services.
• Build and maintain productive relationships with all staff,
  stakeholders, vendors, partners, etc.
• Maintain high ethical standards and treat people with respect and
  dignity.
• Demonstrate an awareness of his/her own strengths and development
  needs.
• Develop the capacity of his/her team and assist with continued
  development of a career path for his/her staff.
• Work closely with all Mercy Corps staff to ensure smooth
  introduction and adoption of MC Staff handbook and Administration policy.
• Work with finance compliance to mitigate fraud, conflict of interest
  and legal ramifications of Mercy Corps
• Adhere to Mercy Corps mandated, procedures and controls including:
  Field Administration, Field Procurement, Logistics, Asset Management and
  Finance procedures.
• Offer support in training and orientation of new staff in those
  procedures.
• Prepare and implement guidelines for support functions of the
  reception, photocopies, translation services, office cleaning, maintenance
  and travel coordination.
• Ensure proper functioning and maintenance of the office and
  guesthouses equipment like photocopiers, printers, cookers, fridges, etc.
• Ensure all office equipment in the various offices and residence is
  well maintained, generators are always fueled, generator log sheets are
  filled in appropriately.
• Facilitate timely payments for electricity, water, DSTV and any
  other utility bills for the facilities.
• Responsible for maintaining an accurate inventory of office supplies
  to include stationery, consumables and cartridges/toners.
• Overall responsible for all travel and accommodation arrangements
  for Mercy Corps Guests and staff in Yumbe.
• Handle International guest logistics; airport pick-ups,
  accommodations, field movement support, and other guest-related issues.
• Keep Travel Tracker up-to-date.
• Responsible for managing maintaining confidentially an appropriately
  the filing system including but not limited to the following;
  Staff/personnel files, Employment & Service contracts, leave database,
  stock/inventory files, staff meeting minutes
• Assist in collecting monthly staff timesheets and leave request
  forms.
• Work closely with the respective supervisors and hiring managers in
  recruitment processes & staff management.
• Prepare and attend staff coordination meetings and compile the
  minutes as discussed and agreed upon by chairperson/supervisor.
• Assist in conducting or arranging for trainings and or other human
  resource development activities.
• Conferencing and Event Management, including making all arrangements
  as required by MC staff.
• Ethics and integrity:
• All Mercy Corps staff are expected to behave ethically and
  demonstrate highest integrity in their professional and personal life.
  Mercy Corps has zero tolerance to any form of fraud, corruption, abuse,
  harassment or exploitation. Any breach of our policies or misconduct will
  lead to disciplinary action or may lead to termination.

• The ideal candidate for the Mercy Corps Administration Officer job
  should hold a Bachelor’s degree in Human Resource, Business
  Administration, Social Work, Public Administration, Education, or other
  related field.
• At least three years’ experience in a similar position and or similar
  roles preferably with International Non-Government Organization and in a
  multi-cultural environment.
• Demonstrated excellence in human resource management, particularly
  in a multi-cultural environment, including techniques for staff
  development, training, motivation, and disciplinary handling.
• Excellent writing and communications skills.
• Good negotiation, representation, skills and the ability to work
  comfortably with an ethnically diverse staff.
• Keen attention to detail, ability to follow procedures, ability to
  transparently manage stores, filing, and meet deadlines, work
  independently and cooperatively with team members.
• Proven ability to innovatively solve problems.

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