Program Support Officer – Can’t Wait To Learn NGO Jobs – War Child Holland (WCH)

Support Officer – Can’t Wait To Learn
Organisation: War
Child Holland (WCH)
Duty Station: Kampala,
Salary Range:
UGX Gross 1,541,054 – 2,391,453
Reports to: Country
About US:
War Child Holland
(WCH) is an International non-profit organization that has been working in
Uganda since 2004, mainly in the Lord’s Resistance Army (LRA) affected areas.
As the situation in Uganda has stabilized, WCH has closed its programs related
to the LRA conflict and started a refugee response program in early 2016 in the
West Nile region, offering psychosocial support to children, young people and
families in the refugee and host communities. In addition to psychosocial
support, the country office is in the process of establishing education
projects with partners.
Job Summary:   The Program Support Officer – Can’t Wait To
Learn is responsible for all logistics and implementation support to the Can’t
Wait to Learn programme in Uganda. The role includes assisting in the
procurement of CWTL Materials such as; tablets and their accessories. 
The incumbent is
responsible for the preparation and distribution of tablets and related
equipment to the field, replacement of the tablets, and follow up on fetching
data from the tablets with the partners.
Key Duties and Responsibilities: 
Supporting the
procurement and preparation of tablets, accessories and related equipment for
the CWTL programme in Uganda.
  • Collaborate with the Logistics team and the PDA-EDU on the needs
    assessment for procurement of tablets, accessories and related equipment
    needed for the CWTL programme.
  • Responsible, in collaboration with the logistics team and HO, for
    the organisation and  technical
    preparation of tablets, installation of the games on the tablets, and
    engraving of tablets before they are distributed to the field.
  • Ensure an updated log of where the tablets are at all times.
Responsible for the
planning and implementation of distribution/hand-over of tablets, accessories
and related equipment to the different partners/learning centres.
  • Plan and organise, in collaboration with the PM and logistics team,
    the distribution of tablets and accessories to the partners/education
  • Ensure all items are registered in the equipment list according to
    WCH guidelines and criteria, keep equipment list up to date
  • Prepare all transfer papers and assure proper hand over
    documentation is signed by all parties
  • Prepare, assure signing, and filing of loan agreements with all
    partners/learning centres.
Support use of the
tablets in the field
  • Supporting the partners/learning centres on the technical use of the
  • Assess, report and solve technical/logistical problems occurred
    while implementing CWTL in the learning centres.
  • Ensure tablets in the field are updated and in good working order,
    including organisation of replacing faulty equipment
  • Report regularly to the line manager on status/location/use of all
  • Implement regular stock-taking of tablets and accessories in all
    learning centres in collaboration with the logistics team
Support in Data
  • Coordinate with the partners M&E team for the timely data
    milking (twice a week)
  • Follow up on the sharing of collected data to the teachers
  • Report technical issues in Jira
Support WCH IT
  • Responsible in diagnosing and resolving minor network, software and
    hardware related problems.
  • Responsible for setting up computers of new staff.
  • Creates and plans IT maintenance schedules and frame works for WCH.
  • Responsible for evaluating and suggesting new technology and ideas
    on IT to line manager for consideration.
  • Provide on the job training and coaching for staff on computer/IT

Qualifications, Skills and Experience: 
  • The applicant must hold a Bachelor’s degree in Information
    Technology or Telecom Management
  • Three years of working experience.
  • Fluent in English (spoken and written word)
  • Experience with iNGO and working with institutional donors is
  • Strong understanding of Education programs, experience of working in
    refugee settlements is an added value
  • Excellent interpersonal and communication skills;
  • Good computer skills
  • Ability to work both independently and collaboratively as a member
    if a team
  • Show commitment to the vision and goals of War Child Holland in
    Uganda, including adherence to the Child Safeguarding Policy, is
How to Apply:
All suitably
qualified and interested candidates are invited to apply by uploading an
English CV consisting of maximum two pages, and answer our questionnaire
(please note that a cover letter is not requested) through the following
Deadline: 9th December 2018
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