Deputy Human Resource Manager- Talent Planning & Acquisition Job Placement – Tugende



Organisation: Tugende
Duty Station: Kampala,
Uganda

About US:
Tugende is a technology enabled asset finance company. We provide an affordable path to ownership of income-generating assets for proven entrepreneurs. Our primary product is a lease to own motorcycle financing package which includes training, life and health insurance, and active support. Tugende currently serves over 8,000 active customers in Uganda through 190+ employees across 9 branches, and 6,000+ additional customers have already taken ownership. With a market for motorcycle taxis of over 800,000 drivers in East Africa alone, Tugende is expanding rapidly in our core product. We are also building a platform with our staff, branches, data, systems, and deep knowledge of earners in the informal sector, which will easily enable us to expand into other asset finance and value added services offerings in the near future.

Job Summary:  The principal functions of the Deputy
Human Resource Manager: Talent Planning & Acquisition 
will be:

1) To provide
 leadership and technical support for strategic human resources planning
2) Leading effective
talent acquisition, and
3) Contributing to
the successful delivery of all HR departmental initiatives and key functions as
needed
.
Key Duties and Responsibilities: 
Company  Manpower Planning: Responsible for
developing, defining and implementing short and long term company annual
manpower plans; 
  • Undertake and analyse manpower
    productivity and workforce measurement within the entire
     organisation.
  • Work closely with departmental/
    functional heads to understand their staffing requirements and make
    relevant recommendations.
  • Create and monitor  manpower and
    workforce planning models.
  • Create annual recruitment plans based on
    current headcount, business strategy and budgets that feeds in the annual
    Human Resource work plan.
Talent Acquisition:  Develop long-term effective
recruiting strategies and nurture trusting relationships with potential hires,
 create strong talent pipelines for our  ompany’s current and future
hiring needs.
  • Work with department heads to develop
    and refine job descriptions, announcements, post advertisements
    internally, on social media, and with other external recruitment agencies
    .
  • Work with head of departments to develop
    assessment tools such as test questions, case studies, and rating
    standards within established procedures
  • Support the hiring managers with the
    review of  online applications, evaluation of qualifications of both
    internal and external candidates, conducting interviews to analyze
    candidate experience and fit, and developing shortlists of potential
    candidates.
  • Ensure  reference checks and
    background checks of selected candidates, are completed as required to
    inform hiring decisions.
  • Recommend system improvements to current
    recruitment processes to ensure streamlined, cost effective, and high
    quality services.
  • Track application flows and maintain a
    pipeline of qualified candidates for future consideration.
  • Conduct informational interviews with
    potential candidates. Solicit and prioritize internal referrals.
  • Develop and foster long-term
    relationships with past applicants and potential candidates on social
    media ( Facebook,Linkedin etc)
  • Develop tools for enabling a smooth
    on-boarding process for new employees, and monitor the orientation process
    to confirm adherence to the orientation programs
  • Conduct trainings for managers and other
    staff involved in the recruitment and selection process with regard to
    interviewing skills and ethical codes of conduct.
  • Develop talent acquisition metrics to
    monitor the talent acquisition agenda, produce talent acquisition reports
    and identify areas of improvement in recruitment and selection processes.
Staff performance management : Oversees the performance
evaluation process for staff on probation and provide advice and
recommendations for change.
  • Monitor the on-job training programs for
    all staff on probation to ensure that relevant trainings are delivered and
    required support is provided.
  • Provide an ongoing oversight and support
    role to supervisors to ensure that performance measures  being used
    are effectively manage operations, identify and manage risks, and effect
    the required behaviour and performance output from all new staff.
  • Conduct training to all levels of staff
    on performance management and systems.
  • Manage the entire probation performance
    evaluation process
Our activities encompass the entire HR spectrum,
including:

  • Involvement
    in the  management of employee relations i.e staff discipline &
    grievance and general staff welfare  
  • HR-
    policy review & change management
  • Support
    with the general performance management, staff development & learning
    ,HRI system and general administration
  • Ensures
    all Health & Safety policies, procedures, rules and regulations are
    adhered to including but not limited to; office safety (proper office
    arrangement of files and equipment) among others.


NOTE: This
job description gives a general guideline, and therefore does not include an
exhaustive list of all duties and responsibilities undertaken by jobholders of
this position as it can be changed/amended/add other duties to job holder of
this position from time to time.

Qualifications, Skills and Experience: 

  • Proven track record in manpower planning
    with at least 3 / 4 years experience
  • MUST have strong analytic, statistical
    & database management, advanced excel, report making skills and
    microsoft packages  i.e Word, Excel, PowerPoint, and Google suites.
  • MUST have proficiency in using an HR
    management system
  • Knowledge of Applicant Tracking Systems
    (ATS) for recruitment
  • Hands-on experience with full-cycle
    recruiting using various interview techniques such as online recruitment,
    video conferencing, Skype, assessment centers, psychometrics and modern
    evaluation methods
  • Excellent verbal and written
    communication skills with demonstrable ability to communicate passion and
    enthusiasm. The ideal candidate should be able to go into any setting and
    leave with new people excited about careers at Tugende, and bring the same
    enthusiasm to written communications with applicants.
  • Familiarity with social media, resume
    databases and professional networks
  • Ability to develop and keep strong
    relationships with the hiring managers in order to understand and
    appreciate the needs of the manager and the requirements and expectations
    of the job.
  • Leadership and managerial skills
Qualification and Work Experience:
  • The applicant should possess an advanced
    degree in Human Resource Management, Industrial/ Organizational
    Psychology, Business Psychology, or any other related field.
  • Minimum of 3-years hands on experience
    in manpower planning, Talent Acquisition and professional human resources
    generalist in a large organisation
  • Direct experience developing,
    implementing or evaluating performance appraisal systems and measures.
  •  Two years’ experience at
    recruitment speciality level of the role is a MUST.
  • Membership to HR professional body such
    as (MCIPD, SHRM, etc is an added advantage
Personal Attributes and Abilities:
  • Innovation: Develops new, better or
    significantly different ideas, methods, solutions or initiatives within
    your role that result in improvement of the departmental output and
    Tugende as a company.  
  • Accountability: Holds self and others
    accountable for all work activities, research and personal actions and
    decisions; follows through on commitments and focuses on those activities
    that have the greatest impact on meeting measurable high quality results
    for the departmental success
  • Service Excellence: Knowledge of and
    ability to put into action customer service concepts, processes and
    techniques to access internal and/or external client needs and
    expectations and meet or exceed those needs and expectations through
    providing excellent service directly or indirectly.
  • Planning and Organizing: Develops clear
    goals that are consistent with agreed upon strategies; identifies priority
    activities and assignments; adjusts priorities as required; allocates
    appropriate time and resources for completing work; foresees risks and
    allows for contingencies when planning; and monitors and adjusts plans and
    actions as necessary.
  • Interpersonal Relationships: Knowledge
    of and the ability to effectively interact within and across
    departments/units in a constructive and collaborative manner.
  • Effective Oral and Written
    Communication: Understands effective communication concepts, tools and
    techniques; ability to effectively transmit, explain complex technical
    concepts in simple, clear language appropriate to the audience; and
    receive, and accurately interpret ideas, information, and needs through
    the application of appropriate communication behaviors.
  • Professionalism and maintaining the
    Tugende Employer Brand: Maintains professionalism when corresponding and negotiating
    with partners/suppliers. In addition being Empathetic and personable when
    dealing with applicants.  
  • Positive Attitude: main a mindset of
    “getting things done” and finding satisfaction in developing sustainable
    long-term solutions at all times.
  • Flexible and resilient: Willingness to
    travel, flexible in schedule and work hours, seek direct feedback and see
    every challenge as opportunity to grow.
Soft skills that align with Tugende core values:
The successful
candidate must embrace our shared values at Tugende as a whole:
  1. We operate with empathy and
    understanding for everyone (Including; Coach and cheerleader, Dignity,
    Highly approachable, and Exceptional customer experience; prioritize the
    customer’s experience)
  2. We are solutions-oriented (Including;
    Courage, Being proactive, Operational excellence, and Follow-through and
    ownership)
  3. We are always growing (Including;
    Learning, Innovating and striving to improve, Meritocracy; provides
    opportunity based on merit)
  4. We have integrity in all decisions
    (Including; Fair / honest, Good judgment, Critical thinking)
  5. We work as a team (Including; being
    Humble, Dependable and Supportive)
OTHERS/EXTRA DETAILS
WHAT WILL YOU GAIN?
Career Trajectory:
This is a senior role with significant potential to grow as the company and the
Human Resource Department grows. The person in this role can be promoted to
Human Resource Manager, Training & Development Manager, Head of Human
Resources, Chief of Staff, will get the opportunity to manage recruitments
projects in the East African region and work with great people across multiple
countries and teams
Learning Points: In
this position you will be able to promote a business culture that employees can
buy into so that they become more motivated and work more passionately to make
Tugende a success, boost your knowledge and understanding of modern human
resource principles and practices.  Learn more on how to manage key HR-
functions and legal legislation compliance in the East African region. Master
the skills of stakeholder engagement/ management in a dynamic environment,
communication, Interpersonal, multitasking and planning skills that are useful
and transferable to so many jobs within Tugende and other organizations and
learn how to do research and different information delivery styles (e.g. the
difference in delivery of information to Senior Management and Direct reports)
Meaningful Work:
Tugende’s work gives entrepreneurs the tools to earn a living for themselves
and their families. We are helping people take control of their economic future
and move up the economic ladder.  Help be part of this movement!
Great Team: Tugende
has a smart, fun, and growing team of 190+ Employees. We take our work
seriously, but love to joke and have fun. We regularly have fully-paid,
voluntary team outings, as well as fun parties for our clients. Our
headquarters are in Kampala, and we also have offices in Eastern and Western
Uganda.




How to Apply:
All suitably
qualified and interested candidates are encouraged to apply online at the link
below.


Deadline: 4th January 2019

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