Spa & Saloon Manager Job Placement – Hammam Spa & Saloon

Job Title:      Spa & Saloon Manager
Organisation: Hammam
Spa & Saloon
Duty Station: Fairway HotelKampala, Uganda
About US:
Hammam Spa &
Saloon provides the best services to ensure their clients have an opportunity
to renew their spirit and nurture their natural beauty with dedicated
Job Summary:  The Spa & Saloon Manager is responsible for the commercial
success of the spa and saloon and will also manage the daily operations
including personnel, finances, marketing, and the services offered.
Key Duties and Responsibilities: 
  • Mentor,
    supervise and lead a spa team
     – The spa manager is responsible for coaching their spa staff
    team members and ensuring that they are adequately trained to carry out
    their respective jobs. As well as arranging rotas so that the spa is
    effectively staffed at all times, the spa manager is responsible for
    motivating  their team into providing an exceptional service to
    their clients at all times.
  • Achieve
    financial targets relating to spa revenue
     – The spa manager is responsible for ensuring that spa
    membership sales, retail product and treatment sales are all in line with
    budgeted expectations.
  • Understand
    commercial stats and figures
     – Because the spa manager is ultimately running a business
    they will need to understand profit and loss statements, be able to
    effectively interpret KPIs and provide accurate sales forecasts and
  • Ensure
    the spa is clean, safe and tidy
     – One of the spa manager’s key roles is to ensure the spa is
    spotlessly clean throughout, tidy and above all else safe. They must keep
    abreast of health and safety legislation, protocols and be able to carry
    out an effective risk assessment of the spa.
  • Monitoring
    stock levels
     – Spas
    need a surprising amount of stock to operate ranging from towels, robes,
    slippers, skincare products etc. The Spa Manager will need to ensure that
    the spa can effectively cater for their customers whether it be in
    providing them with complimentary refreshments or products so that
    therapists can deliver their booked treatments.
  • Delivering
    Top Service standards
    The spa manager will be responsible for driving service standards within
    the spa so that all customers are treated to the very best service from
    the moment they arrive at the spa to when they leave.
  • Proactive
    in promoting the spa
    The Spa Manager will be fully expected to become involved in marketing the
    spa and promoting its services by developing publicity opportunities.

Qualifications, Skills and Experience: 
  • The applicant must hold a Bachelor’s
    degree in a related field
  • Three to five years of experience in
    managing a spa and / saloon preferably at a hotel or a specialist
    healthcare club. 
  • Good business acumen and commercial
  • An ability to lead and motivate a team.
  • Great people skills, ability to get on
    with a wide range of different personalities
  • Ability to work under pressure
  • High standards of personal hygiene and
  • A good understanding of what constitutes
    excellent customer service
How to Apply:
All suitably
qualified and interested candidates are encouraged to send their cover letters
and updated CVs with salary expectation via email to with the subject line
quoted as “Spa & Saloon Manager.”
Please also kindly include your salary expectation in the cover letter.
Deadline: 26th October 2018
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