Spa & Saloon Manager Job Placement – Hammam Spa & Saloon
Job Title: Spa & Saloon Manager
Organisation: Hammam
Spa & Saloon
Spa & Saloon
Duty Station: Fairway Hotel, Kampala, Uganda
About US:
Hammam Spa &
Saloon provides the best services to ensure their clients have an opportunity
to renew their spirit and nurture their natural beauty with dedicated
professionals.
Saloon provides the best services to ensure their clients have an opportunity
to renew their spirit and nurture their natural beauty with dedicated
professionals.
Job Summary: The Spa & Saloon Manager is responsible for the commercial
success of the spa and saloon and will also manage the daily operations
including personnel, finances, marketing, and the services offered.
success of the spa and saloon and will also manage the daily operations
including personnel, finances, marketing, and the services offered.
Key Duties and Responsibilities:
- Mentor,
supervise and lead a spa team – The spa manager is responsible for coaching their spa staff
team members and ensuring that they are adequately trained to carry out
their respective jobs. As well as arranging rotas so that the spa is
effectively staffed at all times, the spa manager is responsible for
motivating their team into providing an exceptional service to
their clients at all times. - Achieve
financial targets relating to spa revenue – The spa manager is responsible for ensuring that spa
membership sales, retail product and treatment sales are all in line with
budgeted expectations. - Understand
commercial stats and figures – Because the spa manager is ultimately running a business
they will need to understand profit and loss statements, be able to
effectively interpret KPIs and provide accurate sales forecasts and
reports. - Ensure
the spa is clean, safe and tidy – One of the spa manager’s key roles is to ensure the spa is
spotlessly clean throughout, tidy and above all else safe. They must keep
abreast of health and safety legislation, protocols and be able to carry
out an effective risk assessment of the spa. - Monitoring
stock levels – Spas
need a surprising amount of stock to operate ranging from towels, robes,
slippers, skincare products etc. The Spa Manager will need to ensure that
the spa can effectively cater for their customers whether it be in
providing them with complimentary refreshments or products so that
therapists can deliver their booked treatments. - Delivering
Top Service standards –
The spa manager will be responsible for driving service standards within
the spa so that all customers are treated to the very best service from
the moment they arrive at the spa to when they leave. - Proactive
in promoting the spa –
The Spa Manager will be fully expected to become involved in marketing the
spa and promoting its services by developing publicity opportunities.
Qualifications, Skills and Experience:
- The applicant must hold a Bachelor’s
degree in a related field - Three to five years of experience in
managing a spa and / saloon preferably at a hotel or a specialist
healthcare club. - Good business acumen and commercial
awareness - An ability to lead and motivate a team.
- Great people skills, ability to get on
with a wide range of different personalities - Ability to work under pressure
- High standards of personal hygiene and
grooming - A good understanding of what constitutes
excellent customer service
How to Apply:
All suitably
qualified and interested candidates are encouraged to send their cover letters
and updated CVs with salary expectation via email to ugandanjobline@gmail.com with the subject line
quoted as “Spa & Saloon Manager.”
qualified and interested candidates are encouraged to send their cover letters
and updated CVs with salary expectation via email to ugandanjobline@gmail.com with the subject line
quoted as “Spa & Saloon Manager.”
NB:
Please also kindly include your salary expectation in the cover letter.
Please also kindly include your salary expectation in the cover letter.
Deadline: 26th October 2018
For more of the
latest jobs, please visit https://www.theugandanjobline.com or
find us on our facebook page https://www.facebook.com/UgandanJobline
latest jobs, please visit https://www.theugandanjobline.com or
find us on our facebook page https://www.facebook.com/UgandanJobline
Leave a Reply