The Ugandan Jobline

• Develop  and  strengthen  customer 
  base  in  the 
  market  through  product 
  and  service awareness and
  promotions.
• Generate sales leads to achieve monthly or annual sales targets
• Convert all potential prospects from walk in customers to sales.
• Receive sales orders from customers, confirm payment status and log
  in for production and delivery.
• Present as a key point of 
  contact  between  the 
  company and its  customers:
  answering queries, offering advice and establishing new business
  prospects.
• To  keep  track 
  of  feedback  received 
  from  the  customers  in  respect 
  of  timely  supplies, complaints and coordinate with
  respective functions for improvements and timely resolution of issues so
  as to meet customer requirements.
• Work closely with distribution channels to decide how goods should
  be displayed to maximize customer interest and sales.
• Maintain accurate, valid and complete information in computer system
  with regards to sales and customer contact information.

• The Customer Service Executives must have two to three years of experience
  in building/construction sector, Fast‐Moving Consumer Goods (FMCG) or relevant
  experience gained in any commercial area involving contact with customers
  qualify to apply for the position.
• Excellent interpersonal and communication skills.
• Customer orientation and ability to adapt and respond to all
  customers.
• Candidates should be willing to work outside Kampala.
• Languages: Fluent
  Lusoga and Luganda

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