Debt Recovery Supervisor Jobs – UGAFODE Microfinance Limited (MDI)

Job Title:        Debt Recovery Supervisor
Organization: UGAFODE
Microfinance Limited (MDI)
Duty Station: Kampala,
Reports to: Executive
About US:
UGAFODE Microfinance
Limited (MDI) is a registered financial institution in Uganda and is adherent
to the Central Bank’s regulations and guidelines and was founded in 1994 to
provide quality microfinance services.
Job Summary:
The Debt Recovery Supervisor is responsible for championing debt recovery
activities in liaison with all branches and external debt recovery agents.
Key Duties and Responsibilities: 
  • Responsible for prompt follow up and recoveries of assigned non
    performing portfolio of loans.
  • Ensure all demand letters for delinquent loans in his/her portfolio
    are issued and served promptly in accordance with credit policies &
  • Ensure all recovery activities and follow up are properly documented
    and filed in customers’ credit files.
  • Work closely with branches, court bailiffs/brokers, auctioneers,
    lawyers to ensure quick disposal of securities pledged for non-performing
  • Liaise with branches, court bailiffs and lawyers to ensure
    alternative recovery measures are employed for unsecured loans and loans secured
    by inferior securities.
  • Responsible for Prompt follow up with assigned court bailiffs,
    auctioneers & other debt recovery agents and advise Executive Director
    on all allocated loans.
  • Give leadership and supervision of debt recovery officers ensuring that
    they meet targets.
  • Maintain a proper diary in, Excel Spreadsheet format, for all the
    scheduled debt recovery activities e.g. demand notice expiry,
    advertisement notice expiry, auction date, etc. to be shared with
    Executive Director on weekly basis.
  • Perform any other duties as may be assigned from time to time by
    Executive Director
Key Result Areas:
  • Reduction of non performing portfolio (min. 10% reduction per month)
  • Reduction of number of non performing accounts (min. 10% per month)
  • Recoveries against written off portfolio (min 5% per month)
  • Personal knowledge, expertise and professionalism.
  • Keeps abreast of current developments in micro finance and banking
    industry including micro and macro environmental factors and trends,
    credit management and risk management tools and approaches
  • Keeps abreast of micro finance products and poverty eradication
    strategies through local and international networking activities.
  • Identifies, assesses and meets personal training and development
    needs through relevant professional and commercial training and networking

Qualifications, Skills and Experience: 
  • The ideal candidate for the UGAFODE Debt Recovery Supervisor job
    must possess a Bachelor’s degree in Commerce, Business administration,
    Accounting, Statistics or any business related courses or at least one
    year working experience in a similar role.
  • Must display positive attitude and high level of integrity.
  • Must be self-motivated & self-driven
  • Ability to work with minimal supervision
  • Strong analytical and interpersonal skills
  • Excellent interpersonal skills
  • Energetic and ability to be active throughout and willingness to
  • High level of honesty, integrity and confidentiality
  • Excellent communication skills and high level of customer care
  • Willing to work long hours with minimum supervision
How to Apply:
persons who meet the above criteria should submit their motivation letters
together with an up to date CV to our email only:
(please indicate the position you are applying for in the Subject Line
‘’Application for Debt Recovery Supervisor”). Applications should be addressed
to the Head of Human Resources.
Deadline: 14th September 2018
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